Located in Playa del Carmen (Downtown Playa del Carmen), Hotel Plaza Playa - Near Playa del Carmen Main Beach is within a 15-minute walk of Playa del Carmen Main Beach and Quinta Avenida. .This hotel is 0.7 mi (1.1 km) from Mamitas Beach and 5.7 mi (9.2 km) from Xplor Theme Park.
What's nearby
Quinta Avenida - 6 min walk - 0.5 km
Central Square - 9 min walk - 0.8 km
Playa del Carmen Main Beach - 12 min walk - 1.1 km
Mamitas Beach - 13 min walk - 1.1 km
Playa del Carmen Maritime Terminal - 3 min drive - 2.5 km
Getting around
Cancun Intl. Airport (CUN) - 49 min drive
Restaurants
Don Sirloin - 2 min walk
La Ceiba de la 30 - 1 min walk
Vips - 3 min walk
Nativo - 1 min walk
Lali Pastelería - 2 min walk
About this property
Hotel Plaza Playa - Near Playa del Carmen Main Beach
Hotel with free parking, a short walk to Quinta Avenida
Hotel Plaza Playa - Near Playa del Carmen Main Beach offers 34 air-conditioned accommodations with minibars and safes. These individually decorated accommodations include desks. Beds feature premium bedding. Flat-screen televisions come with cable channels.
Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Microwaves and hair dryers can be requested. Housekeeping is provided daily.
Make yourself at home in one of the 34 individually decorated guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Free self parking on site
Family friendly
Microwave on request
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Guest services
Concierge services
Housekeeping (daily)
Tour and ticket assistance
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Room amenities
Bedroom
Premium bedding
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
Flat-screen TV with cable channels
Food and drink
Microwave on request
Minibar
More
Air conditioning
Desk
Individual decor
Safe
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 2 AM
Early check-in subject to availability
Late check-in subject to availability
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
We should mention
No pets and no service animals are allowed at this property
Property is also known as
Hotel Plaza Playa
Hotel Plaza Playa Riviera Maya/Playa Del Carmen, Mexico
Hotel Plaza Playa Playa del Carmen
Plaza Playa Playa del Carmen
Plaza Playa
Hotel Plaza Playa - Near Playa del Carmen Main Beach Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 198 out of 454 reviews
10 - Excellent
198
Rating 8 - Good. 195 out of 454 reviews
8 - Good
195
Rating 6 - Okay. 46 out of 454 reviews
6 - Okay
46
Rating 4 - Poor. 9 out of 454 reviews
4 - Poor
9
Rating 2 - Terrible. 6 out of 454 reviews
2 - Terrible
6
9.2/10
Cleanliness
8.8/10
Staff & service
8.2/10
Amenities
8.6/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
8/10 Good
Amarjit Singh
23 Oct 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
1. Front desk very good .
2. Room was clean
3.Morning Coffee was good but no milk
4. Elevator not working: I have leg issues, had to climb stairs
5. No way this property is 3 Star.
Amarjit Singh
Stayed 3 nights in Oct 2024
2/10 Terrible
Michelle
Travelled with family, Travelled with family and small children
Worst night of sleep in a long time. First, not sure if this is the case in all rooms--but there was an access door in our room that was secured by a small bolt. If you open this door, you can see straight down to the parking lot. A huge hole in the floor, large enough for a person to fit through. There was a second access door that had a key lock and we heard some type of animal behind that door... birds maybe? Again, probably no barrier between the floor and the parking below, so easy access for people or animals. We literally piled our suitcases next to these doors as an extra barricade.
As if thinking someone might come through the wall wasn't enough--the hallway is extremely loud. We were next to the elevator and could hear each time someone arrived & wheeled their suitcase down the echo-y hall.
Lastly--not that this was the fault of the hotel (although a less loud hall would help)--but at 1 am, after I had finally drifted off and stopped thinking about that access door... then I woke up to someone knocking on doors. At first, it sounded like they were going room to room knocking. But then they started BANGING on a door near ours and yelling. This went on for at least ten minutes. The way the sound travels in the echo-y hallway, it still sounded like they were moving to different doors. I finally woke up my husband certain that they would get to our door eventually. Thankfully, they didn't. But still. WORST night of sleep.
Staff was nice though and it was clean-ish
The best area for those who want to be close to all the excitement and fun but also be able to sleep somewhere quiet at night. This place has a gated parking lot for our rental car which saved a lot of worry, and the hotel is right next to the convenience store for a quick bite. It is not far away from Playa Del Carmen, being no more than a 10-minute walk to 5th Ave / ocean where everything is. The area is well-lit and feels extremely safe, and we would love bring our families here next time. Staff was extremely sweet, speaking English and Spanish alike. The person who was in charge of our stay was new yet the most welcoming and most amazing person imaginable.
I was basically happy with the room ect. I booked this particular hotel because it advertised an elevator. It has an elevator, but it has been out of commission for over a year. I am 72 years old and have a few mobility problems. The staff was accommodating and gave us a room on the second floor, meaning that I would only have to navigate one set of stairs. It was still difficult at times, especially in the heat.
Cons:- Bed wasn't cleaned or bedsheets were not changed, 1am shouting voice from some customers, water stoped during bath (another person went down and asked front desk, they fixed).
Pros:- frontdesk people nice and friendly with smily face, quick check in, alowed me to park my car inside gated area , offered one more day for less price than online.
We liked easy parking, closeness to town and the beach.
Janusz
Stayed 1 night in Aug 2023
8/10 Good
Mylène
24 Jan 2023
Liked: Cleanliness, room comfort
Hôtel à bon prix
Hôtel à une quinzaine de minutes à pied de la plage. Il y a une épicerie et toutes les commodités à proximité. Par contre, la literie aurait besoin d'un remplacement et l'insonorisation laisse à désirer.
Mylène
Stayed 1 night in Jan 2023
6/10 Okay
Steve
12 Jan 2023
Liked: Cleanliness
The room was ok. Chain in the toilet had snapped so it didn’t flush. No biggie. Shower leaked water all over the floor. Again, no biggie. The worst part was the noise. My room was across the street from a truck loading facility. Seemed like it was active all night. But over all the hotel was nice and clean. Comfy beds.
I have been coming to Playa Playa for the last several stays and I am always happy. Staff is lovely, rooms are very clean, nice beds, oodles of hot water with good pressure, great wifi and strong aircon. It is in a safe area and I am very comfortable walking around as a single female. Tons of great places to eat. It is quiet and nice.
cindy
Stayed 2 nights in Nov 2021
10/10 Excellent
cindy
4 Nov 2021
Liked: Cleanliness, staff & service, amenities
Hotel and staff are lovely as always. Beds are comfy. There was a problem with getting hot water in the morning. Other than that, everything is very nice
Very clean, the staff who work all very friendly, Negative: the elevator does not work, the wifi is very bad, you cannot use it even to check your bank accounts, very noisy at night.
This room was a great deal for the $30US a night!! I'd stay here again.
Clean, location was close to 5th Ave and the beach. The room also had a mini fridge. The bed was firm but not uncomfortable. The pillows were too thin and firm for me.
There is a grocery store warehouse across the street so there is some delivery truck noise in the early AM hours.
The staff was very friendly and helpful.
The room was clean and modern and decor. The hotel was in the middle of businesses, however there were several restaurants to choose from.