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Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only

5.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only

Water park
15 outdoor pools, pool umbrellas, pool loungers
Restaurant
Ecotours
Suite Ocean Front Adults | View from room

Reviews

9.4 out of 10
Exceptional

Popular amenities

Explore the area

Map
Carr. Chetumal - Puerto Juárez Km. 282, Playa del Carmen, QROO, 77710
  • Cenote Santa Cruz
    ‪9 min walk‬
  • Xenses Park
    ‪4 min drive‬
  • Xcaret Eco Theme Park
    ‪5 min drive‬
  • Playa Del Carmen, Quintana Roo (PCM)
    ‪10 min drive‬

Room options

View all photos for Suite, Oceanfront

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Suite, Oceanfront

  • 53 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite River

Suite River

Suite River

  • 53 sq m
  • River view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite Ocean Front Adults

Suite Ocean Front Adults

Suite Ocean Front Adults

  • 53 sq m
  • Ocean view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Junior Suite SPA

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Junior Suite SPA

  • 53 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Oceanfront Adults

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Junior Suite Oceanfront Adults

  • 53 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Swim Up Ocean Front Adults

Swim Up Ocean Front Adults

Swim Up Ocean Front Adults

  • 53 sq m
  • Ocean view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Junior Suite Ocean View

Junior Suite Ocean View | Beach/ocean view

Junior Suite Ocean View

  • 53 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite River Adults

Suite River Adults

Suite River Adults

  • 53 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Garden Spa Adults

Suite Garden Spa Adults

Suite Garden Spa Adults

  • 53 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite (Garden)

Suite (Garden)

Suite (Garden)

  • 53 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Swim Up Garden

Swim Up Garden | Garden view

Swim Up Garden

  • 53 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite River Spa

Suite River Spa

Suite River Spa

  • 53 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Ocean View

Suite Ocean View

Suite Ocean View

  • 53 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Swim Up Ocean Front

Swim Up Ocean Front

Swim Up Ocean Front

  • 53 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Similar properties

Room

Hotel Xcaret Mexico - All Parks / All Fun Inclusive

Pool
Breakfast included
All-inclusive
Spa
4.4 out of 5, Excellent, (1278)
The price is AU$1,716
for 1 room
includes taxes & fees
4 Feb - 5 Feb
Hotel Xcaret Mexico - All Parks / All Fun Inclusive

About the area

Playa del Carmen

When you stay at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only in Playa del Carmen, you'll be on the beach, within a 5-minute drive of Xplor Theme Park and Xenses Park. .This beach property is 1 mi (1.7 km) from Xcaret Eco Theme Park and 3.1 mi (4.9 km) from Ferry to Cozumel.

What's nearby

  • Xplor Theme Park - 4 min drive
  • Xenses Park - 4 min drive
  • Xcaret Eco Theme Park - 5 min drive
  • Ferry to Cozumel - 9 min drive
  • Playacar Golf Club - 13 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 55 min drive

Restaurants

  • ‪Occidental Vacation Club First Club Lounge at Grand Xcaret - ‬2 min walk
  • ‪Festival Grand Buffet - ‬9 min drive
  • ‪Cafeteca - ‬7 min drive
  • ‪The Buffete - ‬1 min drive
  • ‪El Mercado de San Juan - ‬7 min drive

About this property

Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only

Adults-only beachfront property with 15 outdoor pools
Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only offers 900 accommodations with minibars (stocked with some free items) and minibars. Rooms open to balconies. Each accommodation is individually furnished. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Smart televisions come with premium digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is provided daily.

15 outdoor swimming pools are on site along with a waterslide and a steam room. Other recreational amenities include a fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 20 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Make yourself at home in one of the 900 individually furnished guestrooms, featuring minibars (stocked with some free items) and espresso makers. Your memory foam bed comes with down comforters and Egyptian cotton sheets. Rooms have private balconies. Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and designer toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 15 outdoor swimming pools, a waterslide, and a steam room. Additional features at this property include complimentary wireless internet access, concierge services, and a hair salon.
All-inclusive rates are available at this property. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at Mercado San Juan, one of the property's 10 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Wind down with a drink at one of the 12 bars/lounges or 3 swim-up bars. A complimentary buffet breakfast is served daily from 7:00 AM to noon.

Featured amenities include a 24-hour business center, a 24-hour front desk, and laundry facilities. Planning an event in Playa del Carmen? This property has facilities measuring 26372 square feet (2450 square meters), including a conference center. A roundtrip airport shuttle is complimentary (available 24 hours).
A complimentary buffet breakfast is served each morning between 7:00 AM and noon.
Mercado San Juan - Onsite buffet restaurant.
Arenal - This restaurant overlooks the ocean. Open daily.
Chino Poblano - Onsite fine-dining restaurant. Reservations are required. Open daily.
Ta Xhido - Onsite restaurant. Reservations are required. Open daily.
Encanta - Onsite fine-dining restaurant. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Snorkeling

Land activities

Fitness facilities
Offsite tours

Lessons/classes/games

Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Other inclusions

Transportation to offsite activities

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Preferred Hotels & Resorts.

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, uncovered self-parking on site
  • Free secured, uncovered valet parking on site
  • Wheelchair-accessible parking available
  • Free 24-hour return airport shuttle
  • Airport shuttle at scheduled times

Food and drink

  • Free buffet breakfast available daily 7:00 AM–noon
  • 10 restaurants and 2 coffee shops
  • 3 swim-up bars and 12 bars/lounges
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Mercado San Juan
  • Arenal
  • Chino Poblano
  • Ta Xhido
  • Encanta

Things to do

  • 15 outdoor pools
  • Access to nearby outdoor pool
  • Fitness classes
  • Art gallery
  • Designer shops
  • Ecotours
  • Fitness centre
  • Free beach club
  • Free bike hire
  • Full-service spa
  • Hiking/biking trails
  • Kayaking
  • Lifeguards on-site
  • Paddleboards on-site
  • Shopping centre
  • Shopping
  • Snorkelling
  • Steam room
  • Yoga classes

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Hair salon
  • Laundry facilities
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Conference centre (26372 square feet of space)

Outdoors

  • Beach umbrellas
  • Beachfront location
  • Free beach cabanas
  • Lifeguards on site
  • Pool sunloungers
  • Pool umbrellas

Spa

  • 20 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Thalassotherapy
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Beach towels
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Egyptian cotton sheets
  • Memory-foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)

Entertainment

  • Digital channels
  • Premium channels
  • Smart TV

Food and drink

  • Espresso maker
  • Free bottled water
  • Free minibar (some items)

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Soundproofing
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 9 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

This property welcomes adults only
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

Hotel Xcaret Arte All Fun Inclusive
Hotel Xcaret Arte All Inclusive Adults Only
Hotel Xcaret Arte All Fun Inclusive Adults Only
Hotel Xcaret Arte All Parks Tours / All Fun Inclusive
Hotel Xcaret Arte All Parks / All Fun Inclusive Adults Only

Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1211 out of 1509 reviews" "
Rating 8 - Good. 149 out of 1509 reviews" "
Rating 6 - Okay. 58 out of 1509 reviews" "
Rating 4 - Poor. 47 out of 1509 reviews" "
Rating 2 - Terrible. 44 out of 1509 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

6/10 Okay

Christopher

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Bernhard Zacharias

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great place with good food.
Stayed 4 nights in Oct 2024

6/10 Okay

Maggy

Travelled with partner
Liked: Cleanliness, amenities
Despues de haber visitado dos veces xcaret mexico visitamos xcaret arte y nuestras expectativas eran altas. La comida si no es en especializados que necesitan reserva no tienen la variedad ni la calidad esperada, el personal fue amable pero no lo habitual para xcaret, celebramos nuestra luna de miel y no sentimos ningun trato especial como otra ocacion que habiamos ido de aniversario y si tuvieron detalles. Xcaret es un lugar especial y magico pero lamentablemete esta vez no cumplio nuestras espectativas para su precio y prestigio.
Stayed 3 nights in Oct 2024

2/10 Terrible

Miranda

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Oct 2024

10/10 Excellent

Mickey

Stayed 2 nights in Sep 2024

8/10 Good

Louis

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was good until we sat for a “90 minute “ that turned into a 3 hour time share presentation where the final boss got upset and was rude because we didn’t want to buy a timeshare
Stayed 3 nights in Oct 2024

2/10 Terrible

Alexander

Stayed 1 night in Sep 2024

10/10 Excellent

Rio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything
Stayed 1 night in Sep 2024

10/10 Excellent

Tony, Concord

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The amenity is beautiful and the service is top notch. we will be back.
Stayed 3 nights in Oct 2024

10/10 Excellent

Sheetal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Xcarat is beautiful, clean, safe and one stop shop. We had a great time this around . Got upgraded with a swim up pool , so that was a plus. Food is delicious and convenient. Love it , will be coming back soon
Stayed 5 nights in Oct 2024

10/10 Excellent

Raelin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this resort! Spent my honeymoon here and it was great! My only complaint was not knowing which room you’ll truly get until you arrive. We booked a king bed but ended up with 2 queen beds that weren’t as comfy as I’d expect. Only other complaint was making reservations. We stayed 10 days and the reservations were a hassle. You had to make them WAY in advance and we ended up with times that were inconvenient based on the park/bus schedule. Other than that I’d without a doubt stay again! Drinks, food, activities so amazing! 10 days flew by
Stayed 10 nights in Sep 2024

10/10 Excellent

Hamid

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent all atound
Stayed 5 nights in Oct 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Juan

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is amazing, accommodations are excellent Service is great
Stayed 4 nights in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Elmer

Stayed 4 nights in Sep 2024

10/10 Excellent

Jose De Jesus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place
Stayed 3 nights in Sep 2024

10/10 Excellent

Eduardo Flores

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Una de nuestras mejores vacaciones sin duda lo mejor en todo comida restaurantes albercas areas y las habitaciones son increíbles.
Stayed 1 night in Sep 2024

10/10 Excellent

LISA YIRANDY MOLINA

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
I love how they make you feel welcome since day one. They treat you unbelievably well. Food excellent, variety of selections for each preference. I stayed in Xcaret Arte, for those that rather be on a place free of children, this is your spot. Definitely coming back here. Thank you to Roberto Martinez, one of the staff member, he was very helpful and friendly.
Stayed 5 nights in Sep 2024

6/10 Okay

Jocelyn

Stayed 4 nights in Sep 2024

10/10 Excellent

Eduardo Flores

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Una maravilla de Hotel con excelente logistica y su staff muy pero muy amable y las habitaciones estan hermosas
Stayed 1 night in Sep 2024

10/10 Excellent

Mulu, Nottingham

Liked: Cleanliness, staff & service, property conditions & facilities
I don’t have a words do describe how incredibly the place is. Just outstanding place. Go there you never regret and you want go back.
Stayed 7 nights in Sep 2024

4/10 Poor

Altagracia

The food isn’t good
Stayed 3 nights in Sep 2024

10/10 Excellent

Edelyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Sep 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024