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Sofía by Bunik

2.5 star property

Photo gallery for Sofía by Bunik

Rooftop terrace
Deluxe Loft | Private kitchen
Superior Loft
Rooftop terrace
Superior Loft | Private kitchen

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Kitchen

Explore the area

Map
Calle 24 Nte, Gonzalo Guerrero, Playa del Carmen, QROO, 77720
  • Quinta Avenida
    ‪6 min walk‬
  • Mamitas Beach
    ‪11 min walk‬
  • Playa del Carmen Main Beach
    ‪11 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪49 min drive‬

Room options

View all photos for Premium Loft

Premium Loft

Premium Loft

  • 50.22 sq m
  • City view
  • Sleeps 5
  • 1 King Bed, 1 Double Sofa Bed and 1 Twin Sofa Bed

View all photos for Superior Loft

Superior Loft

Superior Loft

  • 50.22 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Studio

Traditional Studio

Traditional Studio

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Loft

Deluxe Loft

Deluxe Loft

  • 34.62 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Rooftop terrace

The Palm at Playa

  • Pool
  • Hot tub
  • Free WiFi
  • Air conditioning
4.0 out of 5, Very good, (1204)
The price is AU$141
for 1 room
includes taxes & fees
14 Apr - 15 Apr
The Palm at Playa

About the area

Playa del Carmen

Located in Playa del Carmen (Downtown Playa del Carmen), Sofía by Bunik is within a 15-minute walk of Playa del Carmen Main Beach and Quinta Avenida. .This hotel is 0.6 mi (0.9 km) from Mamitas Beach and 5.8 mi (9.3 km) from Xplor Theme Park.

What's nearby

  • Quinta Avenida - 6 min walk - 0.6 km
  • Quinta Alegría Shopping Mall - 7 min walk - 0.7 km
  • Mamitas Beach - 11 min walk - 1.0 km
  • Playa del Carmen Main Beach - 11 min walk - 1.0 km
  • Playa del Carmen Maritime Terminal - 3 min drive - 2.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive

Restaurants

  • ‪Choux Choux Cafe - ‬2 min walk
  • ‪La Ceiba de la 30 - ‬3 min walk
  • ‪Papa Charly - ‬3 min walk
  • ‪Basic Foodie - ‬2 min walk
  • ‪Lali Pastelería - ‬2 min walk

About this property

Sofía by Bunik

Hotel with 2 outdoor swimming pools, a short walk to Quinta Avenida
Sofía by Bunik offers 45 air-conditioned accommodations with safes and complimentary toiletries. Kitchenettes offer full-sized refrigerators/freezers, microwaves, and cookware/dishes/utensils. Bathrooms include showers.

This Playa del Carmen hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. LED televisions are featured in guestrooms. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 45 air-conditioned rooms featuring kitchenettes with full-sized refrigerators/freezers and microwaves. Complimentary wireless internet access keeps you connected, and 32-inch LED televisions are provided for your entertainment. Conveniences include safes and blackout drapes/curtains, and housekeeping is provided daily.
Pamper yourself with onsite massages or take in the view from a terrace. This hotel also features complimentary wireless internet access and concierge services.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • 2 outdoor pools
  • Billiards/pool table

Family friendly

  • 2 outdoor pools
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Beach towels
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (90 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV

Food and drink

  • Blender
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave

More

  • Air conditioning
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Sofía by BUnik Hotel
Sofía by BUnik Playa del Carmen
Sofía by BUnik Hotel Playa del Carmen

Sofía by Bunik Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 698 out of 1100 reviews
Rating 8 - Good. 221 out of 1100 reviews
Rating 6 - Okay. 98 out of 1100 reviews
Rating 4 - Poor. 33 out of 1100 reviews
Rating 2 - Terrible. 50 out of 1100 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Gabriel Enrique

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff answering in a rude manner and unnecessary atittude
Stayed 2 nights in Dec 2024

2/10 Terrible

Gabriel

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Despite booking consistently with Expedia, this stay was tainted by a very bad staff at the hotel. Rude and bad staff response during our entire stay.
Stayed 4 nights in Dec 2024

2/10 Terrible

Daniele

Travelled with partner
Disliked: Amenities
It was awful.. no electricity, no WiFi.
Stayed 1 night in Dec 2024

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!
Stayed 6 nights in Dec 2024

10/10 Excellent

Todd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very walkable access to Playa Del Carmen. 3 large grocery stores nearby. Great Peruvian restaurant accross the street and good pizza very close. Rooms were clean. Bed comfort was average. Pool was nice. Laundry machines available for free but laundry room was very hot. Pool table was useless. The top was warped and sagging but not a deal breaker.
Stayed 10 nights in Nov 2024

10/10 Excellent

Jean-Pierre

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for almost a whole month and loved everything about this property. Everyone who worked there were always happy and smiling and always helpful. We especially liked Edwardo who we always seemed to laugh with . We did stay in an a room that had an adjoining door and even though we were notified we could switch ..we did not and just an fyi...you can hear EVERYTHING going on in next room ..but we loved our room because we could see part of the ocean and cozumel and listen to spanish music playing from across the street ..Really cant wait to return . Thank you so much .We had a fantastic stay !
Stayed 25 nights in Dec 2024

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Kaydee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Private, inexpensive to stay and very friendly staff. Nice size bed and very open and bright
Stayed 5 nights in Dec 2024

6/10 Okay

Rosalina

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
I had a bad experience at this property for these reasons: toilet wasn’t working properly and got repaired 2 days after. Meanwhile they gave us a bucket to collect water and dumped in the toilet,towels were not replaced often neither room were clean daily.
Stayed 8 nights in Dec 2024

6/10 Okay

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maintenance Required but Great Service
This hotel needs some maintenance. We had some issues over the 56 day stay. Ants were an everyday experience. No hot water in the shower or the jaccuzi . Pool is really cold, too cold to use mid day.Several power outages and elevator shut downs over the same period.Kitchen needed more supplies.No sound proofing in any room. Miguel and Lorena were of great service over our time at the Sofia. Lorena was one of the best housekeepers we have had. When my partner was biten by spiders, Lorena purchased some topical medication for her to use the next day. That was " over the top" service. We just hope the Sofia can get some major help on the other issues required.
Stayed 28 nights in Nov 2024

10/10 Excellent

Benigno, anaheim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice condominiums conveniently located and good value.
Stayed 3 nights in Dec 2024

6/10 Okay

Amanda

Stayed 15 nights in Dec 2024

10/10 Excellent

Fabiola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy limpio el lugar y cómoda el área de descanso y RG, agradable para pasar tu estancia, llegas caminando a la quinta avenida y muchos restaurantes y negocios locales, muy limpio, cocineta equipada, lo único malo fue el estacionamiento solo 4 lugares y muy difícil estacionarte, en general excelente lugar

10/10 Excellent

Ana

Stayed 2 nights in Dec 2024

10/10 Excellent

Giuseppe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location ,proximity to everything ,beach ,re
Stayed 12 nights in Dec 2024

10/10 Excellent

Moises

Stayed 2 nights in Dec 2024

8/10 Good

Sagar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wasn’t expecting much but this property delivers for the price you are paying. Would stay again.
Stayed 3 nights in Dec 2024

10/10 Excellent

GABRIEL, Mequon

Stayed 3 nights in Dec 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

4/10 Poor

Zach

Stayed 8 nights in Dec 2024

10/10 Excellent

rufina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
place was amazing!
Stayed 3 nights in Dec 2024

10/10 Excellent

Nathaniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property. Friendly helpful service
Stayed 1 night in Dec 2024

8/10 Good

Sungjin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

8/10 Good

Suh-Victor, Edmonton

Liked: Cleanliness, staff & service, property conditions & facilities
Would have love for better parking option
Stayed 3 nights in Dec 2024

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3rd time, will be back again. Top shelf stick side.
Stayed 4 nights in Dec 2024