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Whalesong Hotel & Spa

4.0 star property

Photo gallery for Whalesong Hotel & Spa

Standard Room
Outdoor pool, open 7:00 AM to 7:00 PM, pool loungers
Terrace/patio
Daily continental breakfast for a fee
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Spa
  • Breakfast available
  • Room service
  • Pool
  • Housekeeping

Explore the area

Map
Marine Drive, Plettenberg Bay, Western Cape, 6600
  • Plett Puzzle Park
    ‪8 min walk‬
  • Lawnwood Snake Park
    ‪8 min walk‬
  • St Peters Anglican Church
    ‪3 min drive‬
  • Plettenberg Bay (PBZ)
    ‪11 min drive‬

Room options

View all photos for Executive Room

Executive Room

Executive Room

  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 30 sq m
  • Ocean view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Superior Room

Superior Room

Superior Room

  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Reception

Bayview Hotel

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
4.0 out of 5, Very good, (77)
The price is AU$208
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Bayview Hotel

About the area

Plettenberg Bay

Located in Plettenberg Bay, Whalesong Hotel & Spa is in the suburbs, a 3-minute drive from Plettenberg Bay Beach and 12 minutes from Robberg Nature Reserve. .This beach hotel is 8.2 mi (13.2 km) from Arch Rock Beach and 9.7 mi (15.5 km) from Garden of Eden.

What's nearby

  • Adventure Land - Water Slides and Play Park - 3 min drive
  • Plettenberg Bay Beach - 3 min drive
  • Goose Valley Golf Club - 3 min drive
  • Knysna Elephant Park - 8 min drive
  • Robberg Nature Reserve - 12 min drive

Getting around

  • Plettenberg Bay (PBZ) - 11 min drive

Restaurants

  • ‪Steers - ‬1 min walk
  • ‪Le Fournil De Plett Bakery - ‬19 min walk
  • ‪Adi’s Kitchen - ‬19 min walk
  • ‪Ice Palazzo - ‬19 min walk
  • ‪Flashbacks - ‬20 min walk

About this property

Whalesong Hotel & Spa

Beach hotel with outdoor pool, near Plettenberg Bay Beach
Whalesong Hotel & Spa offers 32 accommodations with safes and complimentary bottled water. Flat-screen televisions come with satellite channels.

Bathrooms include separate bathtubs and showers and hair dryers. This Plettenberg Bay hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and fans. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 2 years old are not allowed in the spa.

Stay in one of 32 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have separate bathtubs and showers and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite to eat at the Blue Whale Restaurant, a restaurant where you can take in the garden view, or stay in and take advantage of room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
A complimentary manager's reception is offered each day.
Blue Whale Restaurant - Overlooking the ocean and garden, this restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.

Languages

Afrikaans, English, Xhosa

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, uncovered self-parking on site
  • Wheelchair-accessible parking and van parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Continental breakfast available for a fee daily 7:00 AM–11:00 AM: ZAR 135-135 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Blue Whale Restaurant

Things to do

  • Access to nearby outdoor pool
  • Bike rentals
  • Bike parking
  • Full-service spa
  • Outdoor pool
  • Shopping

Family friendly

  • Access to nearby outdoor pool
  • Art supplies
  • Babysitting (surcharge)
  • Children's books
  • Children's games
  • Children's toys
  • Free children's club
  • Free cots/infant beds
  • High chair
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Supervised childcare (surcharge)

Conveniences

  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool sunloungers

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily
  • Treatment room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Accessible airport shuttle
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible van parking

More

  • Communal living room
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Fan
  • Free cots/infant beds
  • Heating

Bathroom

  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Electrical adapters/chargers
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately ZAR 135 to 135 per person
  • Airport shuttle fee: ZAR 890 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 2 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Whalesong Hotel
Whalesong Hotel & Hydro
Whalesong Hotel & Hydro Plettenberg Bay
Whalesong Hydro
Whalesong Hydro Plettenberg Bay
Whalesong Hotel And Hydro
Whalesong Hotel Hydro Plettenberg Bay
Whalesong Hotel Hydro
Whalesong Hotel Plettenberg Bay
Whalesong Plettenberg Bay
Whalesong Hotel Spa
Whalesong Hotel & Spa Hotel
Whalesong Hotel & Spa Plettenberg Bay
Whalesong Hotel & Spa Hotel Plettenberg Bay

Whalesong Hotel & Spa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 15 out of 60 reviews
Rating 8 - Good. 27 out of 60 reviews
Rating 6 - Okay. 10 out of 60 reviews
Rating 4 - Poor. 6 out of 60 reviews
Rating 2 - Terrible. 2 out of 60 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

michael

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
In general the hotel is very run down. Things falling apart and dysfunctional, including pool area and umbrellas and gardens. The resort is in desperate need of serious maintenance. Also, no wi fi in rooms for a 4 star hotel is not really acceptable. Poor conditions somewhat compensated for by the first class and much appreciated service from Petrus and some of his staff -especially chef and Thabisa.
Stayed 3 nights in Dec 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely location
Enjoyed whalesong. Location within easy access to the beach
Stayed 1 night in Feb 2020

8/10 Good

Rozanne

Liked: Staff & service, room comfort
Stayed 4 nights in Jan 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Convenient location, quite run down rooms but friendly staff and excellent restaurant with an outdoor terrace and an amazing view.
Stayed 2 nights in Dec 2018

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Need to fix the phones
Frustrated because I tried calling hitel to reach my daughter. No one ever picked up the phone at the front desk.
Stayed 3 nights in Dec 2018

8/10 Good

Emma, Ireland

Liked: Cleanliness, staff & service, room comfort
Nice hotel, good value for money and good location. The pool area could do with some updating, WiFi is only available in the reception and restaurant areas.
Stayed 3 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
special place
Service was really good. Awesome breakfast. Comfortable bed. I enjoyed the stay.
Stayed 2 nights in Jul 2018

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good friendly staff and excellent service.
Stayed 1 night in May 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Was a great stay. Just needs a upgrade on plumbing. All taps were leaking when switched on.
Stayed 2 nights in Feb 2018

4/10 Poor

Marine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017

8/10 Good

Enrico

Liked: Cleanliness, property conditions & facilities, room comfort
Comfortable Room
The room was comfortable and we got an affordable rate due to low season. What's really nice is that the spa and salon is in the premises. However, the restaurant was unfortunately closed and we were not aware of this. The hotel was also very quiet. Think we were the only guests there. Recommend this hotel in the summer.

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money, especially during the Easter holidays. The beds could be a little softer and an extra pillow would be great. I will defiantly be back.

8/10 Good

melonann, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel
Good size room and beds.No wifi in room-available in reception

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Wai Chuen, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable stay, good value for money
Very comfortable stay, very good service and helpful staff. No wifi in room and not close to the city center, but if you are taking the buses at Shell Ultra City, it's literally 2 minutes away.

6/10 Okay

Johan, Stockholm

Liked: Staff & service, property conditions & facilities, room comfort
Average hotel with all you need for the price
Nice hotel for the price but not the best location. Service is good but not more than that.

10/10 Excellent

Gilford, East London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely experience
The amenities and the staff were pleasant, also the view was spectacular

6/10 Okay

Colin, UK

Liked: Cleanliness, room comfort
Value for money but not luxury
Three nights at the end of our Garden Route trip. Hotel is adequate and value for money, but calling it a Spa is a bit of a stretch. A bit tired but clean and tidy though and if you just want a base to explore Plett it's ok.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
High on a hill
Good views over the bay but a 20 minute walk down to the town and a taxi ride back up the hill. Good sized rooms with balcony, swimming pool and breakfast and dinner served in the restaurant.

8/10 Good

Lavesh, Johannesburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy accommodation
The hotel is close to main restaurant street and provides a cosy accommodation.

10/10 Excellent

Tirone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort