Heritage Hotel Suites and Spa

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Heritage Hotel Suites and Spa

Exterior detail
Terrace/patio
Interior
Aerial view
Aerial view

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Spa
  • Room service
  • 24/7 front desk

Explore the area

Map
Lakeside Rd, Pokhara, 33700
  • Phewa Lake
    5 min walk
  • Ratna Mandir
    6 min walk
  • Tal Barahi Temple
    8 min walk
  • Pokhara Intl. Airport (PKR)
    21 min drive

Room options

Deluxe Suite, Non Smoking, Bathtub

  • Sleeps 2
  • 1 Queen Bed

Twin Room, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

Junior Suite, Non Smoking, Bathtub

  • Sleeps 2
  • 1 Queen Bed

Double Room

  • Sleeps 2
  • 1 Double Bed

Similar properties

About the area

Pokhara

Heritage Hotel Suites and Spa is centrally located in Pokhara, a 5-minute walk from Phewa Lake and 8 minutes by foot from Tal Barahi Temple. .This hotel is 2.7 mi (4.4 km) from Pokhara International Mountain Museum and 2.7 mi (4.4 km) from Devi's Falls.

What's nearby

  • Phewa Lake - 5 min walk
  • Tal Barahi Temple - 8 min walk
  • Pokhara International Mountain Museum - 6 min drive
  • Devi's Falls - 7 min drive
  • World Peace Stupa - 14 min drive

Getting around

  • Pokhara Intl. Airport (PKR) - 21 min drive

Restaurants

  • ‪Jasmine Thai & Chinese Cuisine - ‬4 min walk
  • ‪Fresh Elements - ‬5 min walk
  • ‪Himalaya Java Coffee - ‬2 min walk
  • ‪Byanjan Pokhara - ‬3 min walk
  • ‪KOTO Japanese Restaurant - ‬4 min walk

About this property

Heritage Hotel Suites and Spa

Hotel with free breakfast, a quick walk to Phewa Lake
Heritage Hotel Suites and Spa offers 24 air-conditioned accommodations with safes and complimentary bottled water. LED televisions come with cable channels.

Bathrooms include bathtubs or showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries. This Pokhara hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services.
Make yourself at home in one of the 24 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have jetted bathtubs and rainfall showerheads. Conveniences include phones, as well as safes and coffee/tea makers.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a rooftop terrace and a garden. This hotel also features complimentary wireless internet access and concierge services.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary buffet breakfast is included.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Guests are offered a complimentary buffet breakfast.
Heritage Hotel Suites and Spa has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free off-site parking within 33 ft
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free buffet breakfast
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • Room service available

Things to do

  • Outdoor pool
  • Spa services

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • Free newspapers in reception
  • Lockers available

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Conference space

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Jetted bath
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • LED TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in time starts at 1:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per day

Payment types

Important information

Optional extras

  • Airport shuttle fee: USD 40 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: USD 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Heritage Hotel Suites Pokhara
Heritage Suites Pokhara
Heritage Suites Spa Pokhara
Heritage Hotel Suites and Spa Hotel
Heritage Hotel Suites and Spa Pokhara
Heritage Hotel Suites and Spa Hotel Pokhara

Heritage Hotel Suites and Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 4 out of 7 reviews" "
Rating 8 - Good. 1 out of 7 reviews" "
Rating 6 - Okay. 2 out of 7 reviews" "
Rating 4 - Poor. 0 out of 7 reviews" "
Rating 2 - Terrible. 0 out of 7 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

10/10

Amenities

8.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was amazing with beautiful outdoor area. Staff couldn’t have been more helpful and accommodating.
Stayed 1 night in Apr 2023

10/10 Excellent

Leon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

10/10 Excellent

Ruby

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent with some caveats
Our stay at the Heritage Hotel was wonderful. We especially enjoyed the breakfast included with the package. The staffs were accommodating. However, the room service was slow at times and our dinner arrived 2 hours late one night.
Breakfast by the pool
Beautiful architecture
Stayed 2 nights in Jan 2023

8/10 Good

David

Liked: Cleanliness, property conditions & facilities, room comfort
Promising
Nice hotel, although not fully operational. After renovation, it should should show a pretty good standard.
Stayed 3 nights in Apr 2022

6/10 Okay

MANUEL

Travelled with family
Liked: Staff & service
Very nice place but the breakfast need to be done better! And the hotel need to be renovable
Stayed 2 nights in Nov 2021

6/10 Okay

H K

Liked: Cleanliness, property conditions & facilities, room comfort
lovely hotel but mixed review on service
We stayed at Heritage for five nights in total. Overall it was pleasant, the suite was clean and tidy and the bathroom/shower was nice and warm. Breakfast was ok and I'm not sure about lunch/dinner as we always ate out. The location is super and we were able to keep our suitcase with them for free when we went on a week long trek so they were accommodating. The main issue with the hotel is the service which isn't always competent. 1) I booked a massage giving notice in the timescale requested but when I went down to go to the spa, there was no masseuse so I then waited another hour. Unfortunately a male masseuse was on offer which I wasn’t aware of or comfortable with, so I decided to cancel after all the delays. 2) We stayed an extra night as we finished our trek early and the hotel was storing our suitcase as mentioned above. I was asked to come to the front desk twice when I was trying to go to sleep because the staff realised they'd given me the wrong room rate 3) We booked a taxi with them the next day to take us to our next hotel. I gave them the address in advance as there are two hotels of the same name in Pokhara and they confirmed they had the correct details. Half way into our journey we realised the taxi was taking us to the wrong hotel. This was frustrating as we had paid in advance and we decided it was easier to sort it out ourselves then to get the Heritage hotel staff to resolve their error as we didn’t trust they could do so effectively.
Stayed 4 nights in Oct 2019

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremly friendly and we felt like being among the friends and not in the hotel. They were helpful and accommodating to our needs. It was very realxing stay there. Love to come back ance again :-) :-)
Stayed 1 night in Nov 2021