With a stay at Coconut Palms Resort & Diamond Casino in Port Vila, you'll be within a 10-minute walk of Erakor Lagoon and Independence Park. .This hotel is 0.4 mi (0.7 km) from Parliament House and 0.4 mi (0.7 km) from National Museum.
What's nearby
Erakor Lagoon - 7 min walk - 0.6 km
Parliament House - 8 min walk - 0.7 km
Port Vila Market - 11 min walk - 0.9 km
Iririki Island - 12 min walk - 1.0 km
University of the South Pacific - 16 min walk - 1.4 km
Getting around
Port Vila (VLI-Bauerfield) - 16 min drive
Restaurants
The Beach Bar - 11 min drive
Port Vila Central Market - 12 min walk
Stone Grill - 4 min drive
Reefers Restaurant & Rum Bar - 3 min drive
warhorse saloon - 3 min drive
About this property
Coconut Palms Resort & Diamond Casino
Hotel in Port Vila with free parking
Coconut Palms Resort & Diamond Casino offers 40 accommodations. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Bathrooms include showers. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 40 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms with showers are provided. Conveniences include desks and electric kettles, and housekeeping is provided daily.
This hotel offers designated smoking areas.
Free self parking is available onsite.
Languages
Chinese (Mandarin), English
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Parking and transport
Free uncovered self parking on site
Things to do
Outdoor pool
Family friendly
Outdoor pool
Guest services
Housekeeping (daily)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only
Room amenities
Bedroom
Bedsheets provided
Bathroom
Private bathroom
Shower
Towels provided
Food and drink
Electric kettle
More
Desk
Laptop workspace
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
The front desk is open Monday - Sunday (6:00 AM - 9:00 PM)
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Breakage deposit: USD 3000 per stay
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Property is also known as
Coconut Palms & Diamond Casino
Coconut Palms Resort & Diamond Casino Reviews
Reviews
2.6
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 0 out of 4 reviews
10 - Excellent
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Rating 8 - Good. 0 out of 4 reviews
8 - Good
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Rating 6 - Okay. 0 out of 4 reviews
6 - Okay
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Rating 4 - Poor. 1 out of 4 reviews
4 - Poor
1
Rating 2 - Terrible. 3 out of 4 reviews
2 - Terrible
3
5.0/10
Cleanliness
6.0/10
Staff & service
3.0/10
Amenities
4.0/10
Property conditions & facilities
2.8/10
Eco-friendliness
Reviews
4/10 Poor
ian
17 Mar 2025
Disliked: Cleanliness
Room was not cleaned for 4 days. No new towels. Ran out of toilet paper.
They had no idea we had reservations for over 2wks and I confirmed it a week before we showed up. Then I showed the staff our reservations and they put us in the room that we reserved. About 30mins later the same staff that checked us in and showed us to our room shows up with a manager (that’s want she called him) he was telling me, that we did not pay enough for the room we paid for and we were been moved to a smaller room. the Staff tried to explain to him that we were in the right room, and he wanted more money to stay in the room we were in. Then I said I was reaching out to Expedia and he walked away upset. then about 20mins later the same lady that checked us in and came with the Manager, came back to apologies for his behavior and to reassure us we were in the right room.
Then the TV had 1 Channel and everything was in a language we had to use our phones to translate. No shower curtains, we paid for a room with A/C and is was on for 16hrs on high and never got below 27 degrees.
Nothing is as advertised.
The hotel is not what is advertised.
Had to ask for housekeeping which was only once over 6 days and not properly done.
Discovered another guest in my room who was able to open my room with his room's key.
Single bed room and bathroom not well designed, and poor condition (no fan and aircon).