Coconut Palms Resort & Diamond Casino

2.0 star property

Photo gallery for Coconut Palms Resort & Diamond Casino

Outdoor pool
Exterior
Desk, laptop workspace, free WiFi, bed sheets
Panoramic Studio Suite
Exterior

Reviews

2.0 out of 10

Popular amenities

  • Housekeeping
  • Pool
  • Parking included
  • Free WiFi

Explore the area

Map
Rue Cornwall, Port Vila, Shefa Province
  • Erakor Lagoon
    ‪7 min walk‬
  • Independence Park
    ‪8 min walk‬
  • Parliament House
    ‪8 min walk‬
  • Port Vila (VLI-Bauerfield)
    ‪16 min drive‬

Room options

Senior Double Room, 1 Bedroom

  • Sleeps 2
  • 1 Queen Bed

Family Suite

  • Sleeps 3
  • 2 Queen Beds

Single Room

  • Sleeps 1
  • 1 Twin Bed

Basic Double Room

  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

Similar properties

About the area

Port Vila

With a stay at Coconut Palms Resort & Diamond Casino in Port Vila, you'll be within a 10-minute walk of Erakor Lagoon and Independence Park. .This hotel is 0.4 mi (0.7 km) from Parliament House and 0.4 mi (0.7 km) from National Museum.

What's nearby

  • Parliament House - 8 min walk
  • National Museum - 8 min walk
  • Port Vila Market - 11 min walk
  • Iririki Island - 12 min walk
  • University of the South Pacific - 16 min walk

Getting around

  • Port Vila (VLI-Bauerfield) - 16 min drive

Restaurants

  • ‪The Beach Bar - ‬11 min drive
  • ‪Port Vila Central Market - ‬12 min walk
  • ‪Stone Grill - ‬4 min drive
  • ‪Reefers Restaurant & Rum Bar - ‬3 min drive
  • ‪warhorse saloon - ‬3 min drive

About this property

Coconut Palms Resort & Diamond Casino

Hotel in Port Vila with free parking
Coconut Palms Resort & Diamond Casino offers 40 accommodations. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Bathrooms include showers. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 40 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms with showers are provided. Conveniences include desks and electric kettles, and housekeeping is provided daily.
This hotel offers designated smoking areas.
Free self parking is available onsite.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and public transport

  • Free uncovered self-parking on site

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Guest services

  • Daily housekeeping

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)
  • Upper floors accessible by stairs only

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Electric kettle

More

  • Desk
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open Monday - Sunday (6:00 AM - 9:00 PM)
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 3000 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash

Property is also known as

Coconut Palms & Diamond Casino

Coconut Palms Resort & Diamond Casino Reviews

Reviews

2.0
Rating 10 - Excellent. 0 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 3 out of 3 reviews

5.4/10

Cleanliness

6.0/10

Staff & service

3.0/10

Amenities

3.4/10

Property conditions & facilities

2.8/10

Eco-friendliness

Reviews

2/10 Terrible

William

Travelled with family, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
They had no idea we had reservations for over 2wks and I confirmed it a week before we showed up. Then I showed the staff our reservations and they put us in the room that we reserved. About 30mins later the same staff that checked us in and showed us to our room shows up with a manager (that’s want she called him) he was telling me, that we did not pay enough for the room we paid for and we were been moved to a smaller room. the Staff tried to explain to him that we were in the right room, and he wanted more money to stay in the room we were in. Then I said I was reaching out to Expedia and he walked away upset. then about 20mins later the same lady that checked us in and came with the Manager, came back to apologies for his behavior and to reassure us we were in the right room. Then the TV had 1 Channel and everything was in a language we had to use our phones to translate. No shower curtains, we paid for a room with A/C and is was on for 16hrs on high and never got below 27 degrees. Nothing is as advertised.
Stayed 1 night in Feb 2025

2/10 Terrible

SIN

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Thierry

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
The hotel is not what is advertised. Had to ask for housekeeping which was only once over 6 days and not properly done. Discovered another guest in my room who was able to open my room with his room's key. Single bed room and bathroom not well designed, and poor condition (no fan and aircon).
Stayed 6 nights in Sep 2024