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Holiday Inn Portland-By the Bay by IHG

3.0 star property

Photo gallery for Holiday Inn Portland-By the Bay by IHG

Exterior
Exterior
Indoor pool, open 6:00 AM to 11:00 PM, pool umbrellas, pool loungers
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Bar
  • Parking available

Explore the area

Map
88 Spring St, Portland, ME, 04101
  • Portland Museum of Art
    ‪3 min walk‬
  • Cross Insurance Arena
    ‪4 min walk‬
  • Maine College of Art
    ‪4 min walk‬
  • Portland, ME (PWM-Portland Intl. Jetport)
    ‪17 min drive‬

Room options

View all photos for Premium Room, 1 King Bed, Bay View, Corner (Sofa)

Premium Room, 1 King Bed, Bay View, Corner (Sofa)

Premium Room, 1 King Bed, Bay View, Corner (Sofa)

  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed with Sofa bed, Corner

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Premium Room, 1 King Bed with Sofa bed, Corner

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Accessible (Communications, Mobil, Roll-In Shower)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room, 1 Queen Bed, Accessible (Communications, Mobil, Roll-In Shower)

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Queen Beds, Ocean View

Premium Room, 2 Queen Beds, Ocean View

Premium Room, 2 Queen Beds, Ocean View

  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room

  • City view
  • Sleeps 2
  • 1 Twin Bed OR 1 Queen Bed

View all photos for Premium Room, 1 King Bed, Ocean View

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Premium Room, 1 King Bed, Ocean View

  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Corner

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Premium Room, 2 Queen Beds, Corner

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Bay View, Corner

Premium Room, 1 King Bed, Bay View, Corner

Premium Room, 1 King Bed, Bay View, Corner

  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hampton Inn Portland Downtown - Waterfront

  • Pool
  • Breakfast included
  • Pet-friendly
  • Free WiFi
4.4 out of 5, Excellent, (1001)
The price is AU$413
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Hampton Inn Portland Downtown - Waterfront

About the area

Portland

With a stay at Holiday Inn Portland-By the Bay by IHG in Portland (Downtown Portland), you'll be a 4-minute drive from Thompson's Point and 8 minutes from Maine Mall. .This hotel is 16.4 mi (26.4 km) from Old Orchard Beach Pier and 0.1 mi (0.1 km) from Casco Bay.

What's nearby

  • Portland Museum of Art - 3 min walk
  • Cross Insurance Arena - 4 min walk
  • State Theatre - 5 min walk
  • Merrill Auditorium - 11 min walk
  • Maine Medical Center - 17 min walk

Getting around

  • Portland Transportation Center - 8 min drive
  • Portland Intl. Jetport Airport (PWM) - 17 min drive

Restaurants

  • ‪Taco Escobarr - ‬3 min walk
  • ‪Arcadia - ‬5 min walk
  • ‪Aura - ‬5 min walk
  • ‪Speckled Ax - ‬3 min walk
  • ‪Yosaku - ‬4 min walk

About this property

Holiday Inn Portland-By the Bay by IHG

Portland hotel in Downtown Portland with airport shuttle service and area shuttle service
Holiday Inn Portland-By the Bay by IHG offers 239 accommodations with video-game consoles and safes. A pillow menu is available. Flat-screen televisions come with premium digital channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, a 24-hour fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 239 guestrooms featuring refrigerators and microwaves. Flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Don't miss out on the many recreational opportunities, including an indoor pool, a sauna, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and wedding services. Guests can get around on the complimentary shuttle, which operates within 2 miles.
Enjoy a meal at Port of Call, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Portland? This hotel has 29999 square feet (2787 square meters) of space consisting of a conference center and 12 meeting rooms. A roundtrip airport shuttle is complimentary (available on request), and a cruise ship terminal shuttle is also provided at no charge.
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 11:00 AM.
Port of Call - Onsite family restaurant.
Port of Call - Onsite lobby lounge. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • On-site parking available only on request
  • Covered self parking on site (USD 20.00 per day; includes in/out privileges)
  • Covered valet parking on site (USD 20.00 per day; includes in/out privileges)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking
  • On-site parking options include a garage
  • Free return airport shuttle from 6:30 AM to 9:00 PM
  • Airport shuttle on request
  • Free local area shuttle up to 2 miles
  • Free return train station shuttle from 6:30 AM to 9:00 PM
  • Train station shuttle on request
  • Free bus station shuttle
  • Free cruise terminal shuttle
  • Free ferry terminal shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–11:00 AM: USD 6-25.00 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Port of Call
  • Port of Call

Things to do

  • 24-hour fitness centre
  • Bike parking
  • Free bike hire
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's toys
  • Free area shuttle
  • Free cots/infant beds
  • Free rollaway/extra beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (29999 square feet of space)
  • Meeting rooms - 12

Outdoors

  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Pool hoist on site
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Renovated entire property – July 2020
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Free rollaway beds
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • Digital channels
  • Flat-screen TV
  • Films for purchase
  • Premium channels
  • Video game console

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products used
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property will be renovating from December 26 2024 to April 30 2025 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • Bar/lounge
  • Business center
  • Front desk
  • Lobby
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 6 to 25.00 per person
  • Covered self parking fee: USD 20.00 per day (in/out privileges)
  • Covered valet parking fee: USD 20.00 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Portland-By Bay
Holiday Inn Portland-By Bay
Holiday Inn Portland-By Bay Hotel

Holiday Inn Portland-By the Bay by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 704 out of 1158 reviews
Rating 8 - Good. 294 out of 1158 reviews
Rating 6 - Okay. 92 out of 1158 reviews
Rating 4 - Poor. 38 out of 1158 reviews
Rating 2 - Terrible. 30 out of 1158 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Timothy

Stayed 1 night in Nov 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mercy Me !
Great time awesome staff , you need more servers obviously in the bar area we felt bad for the person working alone .
Stayed 1 night in Nov 2024

8/10 Good

Jacquline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room, clean, easy to go to, great walking location, good water pressure in shower.
Stayed 1 night in Nov 2024

10/10 Excellent

Delma M

Travelled with partner
The breakfast buffet was excellent, lots of selections. Check in was fast and staff are very accommodating. Will stay here again .
Stayed 1 night in Nov 2024

8/10 Good

Jessica

Stayed 1 night in Nov 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was not awesome but everything else was great. Could not have asked for a better front desk team.
Stayed 4 nights in Nov 2024

6/10 Okay

Marie-Claude

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beautiful room but was followed by a homeless person outside. Lots of homeless in Portland but not in the control of this hotel. Nice Thai restaurants around the hotel. I liked the hotel room but it is up on a hill so éwé had to do a lot of walking incline as it is a bit of a walk from the main part of Portland.
Stayed 1 night in Nov 2024

10/10 Excellent

Darwin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience
Stayed 1 night in Nov 2024

6/10 Okay

Gregg

Stayed 2 nights in Oct 2024

6/10 Okay

Rebecca

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice treat.
Friendly, thorough, and attentive staffing made our weekend stay here very enjoyable. The location of the hotel also facilitated easy access to the harbor, dining, and shopping.
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

paula

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Veronica

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Nov 2024

8/10 Good

Marie-Claude

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Isaac

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good
Stayed 2 nights in Nov 2024

8/10 Good

Kelsey

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Good store for snacks and nicknacks
Stayed 1 night in Nov 2024

10/10 Excellent

Lillian

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was wonderful , the hotel lounge was disappointing
Stayed 1 night in Nov 2024

10/10 Excellent

Iris

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect! Very comfortable room. Excellent customer service.all areas very comfortable and very friendly service. Definitely 5 stars hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Bradford

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Allison

Liked: Cleanliness, staff & service, amenities
Conveniently located and friendly staff
Stayed 3 nights in Oct 2024

8/10 Good

Sylvie, Saint Albans

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Great location! Clean. Good parking available for decent price. Park once and walk the city.
Stayed 3 nights in Nov 2024

10/10 Excellent

Debra S

Stayed 2 nights in Oct 2024

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Policy is guaranteed 3:00 check in. My room wasn’t ready until 5:00. Third attempt to check in and it was ready. They said they would call when ready and never did. Had to keep going back to hotel. I had booked online and prepaid. Everyone was nice. But the room wasn’t ready! Why guarantee
Stayed 1 night in Nov 2024

10/10 Excellent

Trevor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time, staff were fantastic and great location.
Stayed 2 nights in Nov 2024