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Quality Inn & Suites

2.5 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Quality Inn & Suites

Premium bedding, desk, iron/ironing board, free WiFi
Suite, Multiple Beds, Non Smoking
Exterior
Lobby
Suite, Multiple Beds, Non Smoking

Reviews

7.0 out of 10
Good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Breakfast included
  • Air conditioning
  • Pet-friendly
  • Free WiFi

Explore the area

Map
738 Main Street, South Portland, ME, 04106
  • Maine Mall
    ‪4 min drive‬
  • Portland Exposition Building
    ‪5 min drive‬
  • Maine Medical Center
    ‪6 min drive‬
  • Portland, ME (PWM-Portland Intl. Jetport)
    ‪7 min drive‬

Room options

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking

  • 56 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Multiple Beds, Non Smoking

Premium bedding, desk, iron/ironing board, free WiFi

Standard Room, Multiple Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 King Beds

Suite, 1 King Bed, Accessible, Non Smoking (Upgrade)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking

  • 56 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

About the area

South Portland

Located in South Portland, Quality Inn & Suites is a 4-minute drive from Maine Mall and 6 minutes from Maine Medical Center. .This hotel is 3.8 mi (6.1 km) from Thompson's Point and 4.2 mi (6.8 km) from State Theatre.

What's nearby

  • Maine Mall - 4 min drive
  • Maine Medical Center - 6 min drive
  • Thompson's Point - 6 min drive
  • State Theatre - 6 min drive
  • Cross Insurance Arena - 7 min drive

Getting around

  • Portland Transportation Center - 5 min drive
  • Portland Intl. Jetport Airport (PWM) - 7 min drive

Restaurants

  • ‪Maine Mall, Me - ‬3 min drive
  • ‪Round1 Maine Mall - ‬4 min drive
  • ‪Aroma Joe s - ‬5 min walk
  • ‪Pleasant Hill Cafe - ‬3 min drive
  • ‪Johnny Rockets - ‬4 min drive

About this property

Quality Inn & Suites

Hotel with free breakfast, near Maine Mall
Quality Inn & Suites offers 105 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature premium bedding. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This South Portland hotel provides complimentary wireless Internet access. Cable television is provided. Housekeeping is provided daily.

Make yourself at home in one of the 105 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary weekday newspapers, and housekeeping is provided daily.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and a picnic area.
A complimentary continental breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and a vending machine. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM–9:00 AM

Family friendly

  • Microwave
  • Fridge

Conveniences

  • Free newspapers in reception
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping

Outdoors

  • Garden
  • Nature reserve
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Braille signage
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • TV

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Microwave
  • Fridge

More

  • Desk
  • Free newspapers (weekdays)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators

Property is also known as

Quality Inn South Portland
Quality South Portland
Quality Inn & Suites Motel
Quality Inn & Suites South Portland
Quality Inn & Suites Motel South Portland
Quality Inn Suites
Quality Inn & Suites Hotel
Quality Inn & Suites South Portland
Quality Inn & Suites Hotel South Portland

Quality Inn & Suites Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 255 out of 1001 reviews" "
Rating 8 - Good. 314 out of 1001 reviews" "
Rating 6 - Okay. 202 out of 1001 reviews" "
Rating 4 - Poor. 131 out of 1001 reviews" "
Rating 2 - Terrible. 99 out of 1001 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Steve

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2024

4/10 Poor

Madeline

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the queen beds had dirt, hair, and some stains on the inside sheets. I was given fresh sheets but had to change the bed myself. There was a bit of lint and crumbs under the desk area. The hair dryer was not set up and in fact had the wires that would be needed to connect it to the wall exposed and the original packaging for the hair dryer was sitting on the counter.
Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't stay here.
I would not recommend this motel to anyone. The pictures online arent for this place. The only picture that looked accurate was the outside main building and the check in area. The motel is very outdated. It reminded me of what a low income efficiency apartment would look like. At check in there is a typed up piece of paper hanging on the wall mentioning something about if you don't like the cleanliness of your room you have 20 mins. to recieve a refund, this should of been the first red flag. The "suite" had a mirror barely hanging on the wall, the floor had old paint stains and something sticky on it, the bathtub was dirty. There wasn't a locked main door to get to your room so anyone could walk up to your door. In the room, the back door lock in the sleeping area was broke off, it did not feel safe there. We basically walked through and didn't end up staying there. I should of taken pictures, I wish I took pictures but I wanted to get out of there as fast as I could. Good luck getting a hold of the front desk. I called multiple times over a couple of days and nobody answered the phone. Someone however did answer on the reservation line, go figure. She transferred me to the main desk but still no answer, it would hang up after several rings. Read the reviews and steer away from this place.
Stayed 1 night in Oct 2024

4/10 Poor

Terry, moore

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

June

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have had quite possibly the worst experience staying at this hotel and Expedia’s customer service has been beyond subpar. I feel my claim for compensation has been dismissed and that Expedia’s or the hotel’s customer service don’t care that I spent nearly $760 for two nights in a place I couldn’t stay or feel safe in. I was attending a memorial, but couldn’t check in until the wee hours of the morning as my friends and I were driving from New York. After cancelling a room at another hotel that couldn’t accommodate our late arrival, I booked a room at the Quality Inn based on photos of the rental and paid in full. I was expecting bare bones and was fine with that. This looked decent. It was a suite that slept up to 6. Two queens and one pull-out couch. I was given an opportunity to cancel up until the day before, but went ahead with the booking, assuming all was fine. Upon arrival just after 4am, we noticed that the check-in desk was shabby. I was fine with that. As long as the room was clean, my fellow guests were fine with it, too. On our way to our room, we noticed the stairwell had peeling paint and the carpet was dirty. As it’s a common area, while it felt a little seedy and we were a little taken aback, we just wanted to shower and get to bed so we could attend the funeral the later that morning. When we got to our room, the door was propped open, which alarmed us all. We walked into the room and we could immediately see it was filthy. The pullout couch was grimy an
Stayed 2 nights in Oct 2024

2/10 Terrible

Diana

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Dee Dee

Liked: Cleanliness, staff & service, property conditions & facilities
This was a good value--clean rooms, comfortable bed, and great breakfast, with hot and cold items. More than met expectations, and very convenient to the interstate.
Stayed 1 night in Oct 2024

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Your hotel had a bar which was nice after our long day of driving to have a nightcap.
Stayed 1 night in Sep 2024

4/10 Poor

LISA

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Did not feel safe in area. Property not well represented in Expedia, much different than expected. Looked trashy and unkept.
Stayed 1 night in Oct 2024

4/10 Poor

Rosendo

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Oct 2024

8/10 Good

Abigail

Liked: Staff & service
Good overnight for a cheap price!
The stay was great for the price! There was a mysterious stain in the bathtub but you can't have everything in this world.
Stayed 1 night in Oct 2024

6/10 Okay

Robin

Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

Brian

Stayed 1 night in Oct 2024

6/10 Okay

Carrie

Travelled with family, Travelled with group
Liked: Staff & service
Not great...not terrible. Clean enough but the bathrooms could be (and should be) better
Stayed 1 night in Oct 2024

8/10 Good

Larry Duane

Travelled with partner
Liked: Cleanliness, staff & service
Cost was very reasonable, we were there for the area attractions. Just needed a place to lay our heads at night. Wasn't looking for amenities. Motel was dated, but clean. Felt as safe as any other. Had to ask front desk for paper products twice. Housekeeping was a bit lacking. Breakfast (used once in 6 days) was adequate, but please find a higher quality coffee to serve!!
Stayed 6 nights in Oct 2024

4/10 Poor

Todd

Travelled with partner
Disliked: Amenities
Disappointed in the cleanliness of the room. The walls in the room were dirty. No cold water from the sink tap. Breakfast was average.
Stayed 1 night in Oct 2024

2/10 Terrible

Robert

The fact that u have to jump through so many hoops to get a refund in this day and age is slightly ridiculous. Especially when the location on my phone jumps to across the country for no reason and can't get my money back for 3 days and ur homeless but raised the funds to stay somewhere warm and can't anyway. Stupid!
Stayed 1 night in Oct 2024

2/10 Terrible

Michael

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Bed Bugs. I can deal with the non working TV remote, or the non draining sink, or the noise outside all night, or the general uncleanliness of the room. Bed Bugs, so look elsewhere.
Stayed 2 nights in Oct 2024

4/10 Poor

Robin

Disliked: Property conditions & facilities
Carpet made my feet feel nasty. Lock on the door was barely hanging on.
Stayed 1 night in Oct 2024

2/10 Terrible

Bruce

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This particular Quality Inn was not Quality by any stretch of the imagination. Our first floor room had a dirty, stained old tub, and the room was run down. For most of the night, there was constant thumping foot traffic, and people hanging outside our door smoking and carrying on. I discussed this with the front desk person, and they moved us to a second story room in the main facility building, rather than on the outer fringe where we had been. When we got to our second story room, the door was stuck shut, because the door jamb strike plate was jamming against the door. Then we tried the shower, and it was non-functional. We had a hard time opening the door just to get out. I had to use all my strength to pull the door open. We went back down to front desk person and finally got a normal room where everything worked. I have never written a bad review of any Expedia listed property, because the three star rating corresponded to the type of facility you would expect. This place barely deserves a one star. Whoever is running this particular facility is letting it fall apart and does little or no maintenance. Expedia should strike this facility from their list,contact Quality Inn and let them know that this facility is terrible. The staff did the best they could, but, they are in a loser motel. I was not the only one complaining about the facility. I witnessed other unhappy guests at the front counter. Bottom line: go somewhere else
Stayed 3 nights in Oct 2024

10/10 Excellent

walter

Stayed 1 night in Oct 2024

4/10 Poor

Joseph

Disliked: Staff & service, amenities, property conditions & facilities
Front desk was great but the maintenance took over an hour to fix a broken door upon arrival
Stayed 1 night in Oct 2024

4/10 Poor

Deborah

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Nikhilcharan

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Oct 2024