2/10 Terrible
clive w.
12 June 2017
OUR STAY WAS A NIGHTMARE VERY UPSETTING VERY DISSAPOINTING - WE LEFT HALF WAY THROUGH OUR STAY
After driving for an hour and a half around bend after bend we arrived at what could only be discribed as a cold unwelcoming dingy house known as Villa Pratovecchio 488168 absolutely nothing like the promotion photo. It was Cold. Poorly Equipped. Dirty. Kitchen Cabinets Falling Apart. No Kettle or Toaster. Electrical Wiring with Tape on the Joints. None Safety Glass on All Doors and Windows. The interior was sparse, the furniture looked like it was from secondhand shop.TV was balanced on an old pot cupboard! The shower waste kept blocking backing up and flooded the floor. No sink plugs in any of the sinks, the heating wasnt working on arrival when it was finally fixed yet another bomb shell were then told that we had to pay for the Gas Electric and wifi on top of the ridiculously high rental charge!
The outside had not seen any attention for a long time the BBQ was covered in leaves the shelves were broken and covered in old grease - not usable. The Fantastic Pool on arrival had not been cleaned. the whole place looked as though it had not been used for years, over grown with weeds, broken branches, broken down garden gates.
Our friends flew in to meet us from Dubai expecting as we did a luxury villa, there was nothing luxurious about Villa Pratovecchio ID No 488168 we were so upset and dissapointed we only stayed 5 nights out of 14 nights we'd paid for and to try and salvage our holiday we booked in to a hotel at an extra cost.
I WOULD NOT RECOMMEND VILLA PRATOVECCHIO ID NUMBER 488168