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Parador De Alcala

4.0 star property

Photo gallery for Parador De Alcala

Outdoor pool
Hallway
Property amenity
Reception
Front of property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Bar
  • Spa
  • Pool
  • Parking available
  • Room service

Explore the area

Map
Colegios, 8, Alcala de Henares, Madrid, 28801
  • University of Alcala
    ‪1 min walk‬
  • Convent of Las Clarisas de San Diego
    ‪3 min walk‬
  • Plaza Cervantes
    ‪5 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪23 min drive‬

Room options

View all photos for Superior Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Double Room

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, Accessible

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Double Room, Accessible

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the area

Alcala de Henares

A stay at Parador De Alcala places you in the heart of Alcala de Henares, steps from University of Alcala and 3 minutes by foot from Torre de Santa Maria. .This spa hotel is 0.2 mi (0.3 km) from Plaza Cervantes and 0.2 mi (0.3 km) from Corral of Comedies Theater.

What's nearby

  • University of Alcala - 1 min walk - 0.1 km
  • Convent of Las Clarisas de San Diego - 3 min walk - 0.3 km
  • Plaza Cervantes - 5 min walk - 0.4 km
  • Cervantes Birthplace Museum - 7 min walk - 0.6 km
  • La Garena Plaza Shopping Center - 7 min drive - 4.8 km

Getting around

  • Alcalá de Henares Station - 14 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 23 min drive

Restaurants

  • ‪Heladeria Dall'agnese - ‬6 min walk
  • ‪Lizarran - ‬5 min walk
  • ‪Manolo Bakes - ‬4 min walk
  • ‪Granier - ‬4 min walk
  • ‪Hanoi House - ‬4 min walk

About this property

Parador De Alcala

Hotel in Alcala de Henares with 2 restaurants and a full-service spa
Parador De Alcala offers 128 accommodations with minibars and safes. Accommodations offer separate dining areas. A pillow menu is available. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Parador de Alcalá has 4 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 14 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Make yourself at home in one of the 128 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool and a hot tub. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at Santo Tomas, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge between 7:00 AM and 10:30 AM on weekdays.
Santo Tomas - This restaurant serves lunch and light fare. A children's menu is available. Reservations are required.
Hosteria del Estudiante - This restaurant specializes in Spanish cuisine and serves lunch, dinner, and light fare. A children's menu is available. Reservations are required. Open daily.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (EUR 16 per night)

Food and drink

  • Weekday buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 24 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Hosteria del Estudiante
  • Santo Tomas

Things to do

  • Full-service spa
  • Hot tub
  • Library
  • Outdoor pool
  • Shopping

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Rooftop terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • Limited room service
  • Minibar
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 24 per person
  • Self parking fee: EUR 16 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Property Registration Number 000301778

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June 15 to September 16
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Parking height restrictions apply
Guests under 12 years old are not allowed in the spa, and guests under 14 years old are only allowed with adult supervision

Property is also known as

Parador De Alcala Hotel
Parador Alcala Alcala de Henares
Parador Alcala Hotel
Parador Alcala Hotel Alcala de Henares
Parador De Alcala Alcala de Henares
Parador De Alcala Hotel Alcala de Henares

Parador De Alcala Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 222 out of 295 reviews
Rating 8 - Good. 60 out of 295 reviews
Rating 6 - Okay. 7 out of 295 reviews
Rating 4 - Poor. 4 out of 295 reviews
Rating 2 - Terrible. 2 out of 295 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean large room
Stayed 1 night in Oct 2024

10/10 Excellent

ANA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!!
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Stewart

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delightful location with easy access to the heart of the town.
Stayed 5 nights in Sep 2024

10/10 Excellent

Chip, Oropesa del Mar

Liked: Cleanliness, staff & service, property conditions & facilities
Near the point of a need for a reform, but still excellent.
Stayed 3 nights in Aug 2024

8/10 Good

Margaret, Morristown

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very modern Parador which did not fit in with the surroundings. It was almost too new-agey. But the location was excellent and the parking was easy, it cost 16 euro. The pool area was very nice and there were several young families there. We only stayed for 1 night because we were catching a flight from Barajas the next morning. I am glad we stayed in Alcala versus going back into Madrid because it was very easy to get to the airport from here.
Stayed 1 night in Aug 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great hotel, friendly helpful staff, spacious well appointed rooms, great restaurant. Close to local shops and cafes . Had a great couple of days
Stayed 2 nights in Jul 2024

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and very good service.
Stayed 2 nights in Aug 2024

4/10 Poor

John

Travelled with partner
Not the best Parador
Stayed 1 night in Aug 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Lovely restaurant will definitely be staying again.
Stayed 1 night in Jul 2024

8/10 Good

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Hotel is quite nice, but we visited in summer when it is quite hot and our room AC never got the room cool enough to sleep under the covers. No matter what we did the room stayed between 76-78F, 25C (not awful, but not easy to sleep in either). They sent the maintenance team out our second day after we asked for diagnosis and they told us everything looked normal and to be patient for it to cool, but it never cooled and now we are leaving. Unfortunate since the hotel is very nice otherwise.
Stayed 2 nights in Jul 2024

10/10 Excellent

Liset

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
Great stay, close to restaurants, historic places, and the center of town really, so the location is perfect. The room was big and comfortable, the shower amazing, great water pressure after a hot day. Nice air conditioning to refresh and great service overall. Highly recommended!
Stayed 1 night in Jun 2024

10/10 Excellent

KRISTI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend beautiful and great location
I love this hotel and have stayed multiple times. It’s close enough to walk to everything but not in the fray so it’s quiet at night. Definitely recommend! There is a wonderful breakfast buffet also!
Stayed 3 nights in Jun 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They couldn’t find the reservation for the superior room I had booked months earlier. The hotel was full but they were able to find a regular room.
Stayed 4 nights in May 2024

10/10 Excellent

Heather Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely immaculate room. Spacious, and with a walk in wardrobe.
Stayed 3 nights in May 2024

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Brian, Colorado Springs

Stayed 2 nights in Jan 2024

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing bad to say!
Stayed 3 nights in Nov 2023

8/10 Good

Jeanne Marie

Liked: Cleanliness, staff & service, property conditions & facilities
I was surprised that a hotel of this caliber had no tea bags, coffee or way to boil water in the room. There was a cafeteria which had a very limited selection of foods— and they weren’t very tasty. Otherwise, since it’s Spain, one had to wait till 8:30 to eat dinner. I was constantly hungry here as it was hard to find anything to eat. I got tired of ham and cheese chunks for dinner! It was z big of s walk to get z simple bottle of water. The place is impeccably clean but has absolutely no charm or atmosphere.
Stayed 5 nights in Oct 2023

10/10 Excellent

WAYNE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is housed inside a well preserve historic convent. is recommended and while there one is able to feel the past glory of Alcala de Henares. The room arrangement is somewhat of a labyrinth and also requires a lot of walking and using different elevators to access different parts of the hotel. Don´t count on public transportation. We wasted too much time waiting on trains and buses. Ubers are readily available but $45 to get to Madrid or the airport.
Stayed 4 nights in Oct 2023

10/10 Excellent

Joyce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great parador with good underground parking and really central location. Delicious breakfast and helpful staff. Would be great if they provided a kettle in the rooms! Although still 30 degrees the swimming pool was closed and many of the public areas had events on Very clean and great tech
Stayed 2 nights in Sep 2023