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Get an overview of this hotel
Hotel with a full-service spa, near Galerías Serdán

Popular property highlights

Free self parking
Free WiFi
Laundry facilities
Smoke-free property
24-hour front desk

A stay at Arkana Grupo Amber - Collection O places you in the heart of Puebla, a 3-minute drive from Galerías Serdán and 6 minutes from Zócalo de Puebla. This spa hotel is 2.6 mi (4.2 km) from Puebla Cathedral and 3.6 mi (5.8 km) from Angelopolis Commercial Center.

Stay in one of 22 guestrooms featuring Smart televisions. Digital television is provided for your entertainment. Bathrooms have showers and hair dryers. Conveniences include desks, and housekeeping is provided daily.

Relax at the full-service spa, where you can enjoy massages.

Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Free self parking is available onsite.

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Fitness facilities
  • Total number of rooms - 22
  • Laundry facilities
  • Safe-deposit box at front desk
  • 24-hour front desk
  • Full-service spa
  • Smoke-free property
  • Free WiFi
  • Free self parking
  • Luggage storage
  • Terrace
  • Wheelchair accessible: No
  • No accessible shuttle

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • Spanish

Parking

Free self parking

Room Amenities

Arkana Grupo Amber - Collection O offers 22 accommodations. 43-inch Smart televisions come with digital channels. Bathrooms include showers. Housekeeping is offered daily and hair dryers can be requested.

  • Daily housekeeping
  • Private bathroom
  • Desk
  • Shower only
  • Hair dryer (on request)
  • Digital TV service
  • TV size 43
  • TV size (measurement) inch
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Smart TV
  • Soap
  • Shampoo
  • Toilet paper
  • Streaming services
  • Laptop-friendly workspace
  • Wardrobe
  • Toothbrush and toothpaste not available

Nearby Things to do

Recreational amenities at the hotel include a fitness center.

Spa Services

  • Massages

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, debit cards, and cash. Long-term renters welcome. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

No rollaway/extra beds available

No cots (infant beds) available

No lifts

Children stay free

Parking height restrictions apply

One child stays free

Debit cards

Staffed front desk

Carbon monoxide detector

Smoke detector

Long-term renters welcome

Security system

Children stay free - maximum age 6

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is not available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is not available

Property follows regional sanitisation guidelines National Guidelines for reopening Tourism (Mexico)

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are not available

No gap period between guests' stays

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Property does not follow sanitisation practices of any association

Cashless transactions are available

Masks are not compulsory at the property

Reservation is not required for facilities on site

Mobile key entry is not available

Property does not offer on-site COVID-19 testing

Property does not require health documentation at check-in

Hotel Names

  • Arkana
  • Arkana Hotel
  • Collection O Arkana
  • Arkana Urban Collection
  • Arkana Hotel By Rotamundos
  • Collection O Urban by Arkana
  • Arkana Puebla by Grupo Amber
  • Arkana Grupo Amber Collection O
  • Arkana Grupo Amber - Collection O Hotel
  • Arkana Grupo Amber - Collection O Puebla
  • Arkana Grupo Amber - Collection O Hotel Puebla

We should mention

One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Parking height restrictions apply.

Cashless payment methods are available for all transactions.

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