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Camino Real Hotel & Suites Puebla

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Camino Real Hotel & Suites Puebla

Interior
Interior
Outdoor pool, pool umbrellas
Bar (on property)
Bar (on property)

Reviews

7.4 out of 10

Good

Popular amenities

  • Pool
  • Parking included
  • Bar
  • Spa
  • Parking available
  • Room service

Explore the area

Map
VIA ATLIXCAYOTL PLAZA ESPACIO LA VISTA, COUNTRY, 3204, San Andrés Cholula, PUE, 72180
  • La Vista Country Club
    5 min walk
  • Brasa Negra
    1 min walk
  • Central de Autobuses Puebla Station
    11 min drive
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    34 min drive

Room options

View all photos for Suite, 1 Bedroom

LED TV, DVD player, pay films

Suite, 1 Bedroom

  • Golf view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (2 Queen Beds)

LED TV, DVD player, pay films

Suite, 1 Bedroom (2 Queen Beds)

  • Sleeps 5
  • 2 Double Beds

View all photos for Deluxe Double Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, down duvets

Deluxe Double Room, 2 Double Beds

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Private kitchen

Junior Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

LED TV, DVD player, pay films

Suite, 2 Bedrooms

  • City view
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Basic Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, down duvets

Basic Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Basic Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Loft, 1 Queen Bed

Private kitchen

Loft, 1 Queen Bed

  • 45 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms (2 King Beds)

LED TV, DVD player, pay films

Suite, 2 Bedrooms (2 King Beds)

  • Sleeps 5
  • 2 King Beds

Deluxe Room, 1 King Bed

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Front of property

Camino Real Puebla Angelopolis

Pool
Spa
Restaurant
Air conditioning
4.1 out of 5, Very good, (1486)
The price is AU$89
for 1 night
includes taxes & fees
6 Jan - 7 Jan
Camino Real Puebla Angelopolis

About the area

San Andrés Cholula

With a stay at Camino Real Hotel & Suites Puebla in San Andrés Cholula (Angelópolis), you'll be a 4-minute drive from Angelopolis Commercial Center and 9 minutes from Puebla Cathedral. .This family-friendly hotel is 12.5 mi (20.1 km) from Africam Safari and 15.7 mi (25.3 km) from Val´Quirico.

What's nearby

  • La Vista Country Club - 5 min walk
  • University Cultural Center of BUAP - 17 min walk
  • Angelopolis Commercial Center - 4 min drive
  • Metropolitan Auditorium - 4 min drive
  • Triangulo Las Animas Shopping Center - 6 min drive

Getting around

  • Puebla–Cholula Tourist Train Terminal - 17 min drive
  • Puebla Intl. Airport (PBC) - 34 min drive

Restaurants

  • ‪Mr. Pampas - ‬3 min walk
  • ‪Villa Rica Restaurante - ‬11 min walk
  • ‪Brasa Negra - ‬1 min walk
  • ‪Intro Restaurant - ‬5 min walk
  • ‪Buffalo Wild Wings - ‬2 min walk

About this property

Camino Real Hotel & Suites Puebla

Luxury hotel connected to a shopping center in Angelópolis with a full-service spa
Camino Real Hotel & Suites Puebla offers 149 air-conditioned accommodations with DVD players and laptop-compatible safes. Select Comfort beds feature Egyptian cotton sheets, down comforters, and premium bedding. LED televisions come with satellite channels and pay movies.

Rooms have partially open bathrooms. Bathrooms include showers and hair dryers. In-room wireless Internet access is available for a surcharge. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.

Guests can play rounds at the 18-hole golf course. In addition to an outdoor pool, other recreational amenities include a steam room and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, EXHALA. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 149 air-conditioned rooms featuring DVD players and LED televisions. Your Select Comfort bed comes with down comforters and Egyptian cotton sheets. Wireless internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers.
Pamper yourself with a visit to the spa, which offers massages. While the golfer in the family is out on the course, you can enjoy above-par recreational amenities such as an outdoor pool and a steam room. Additional features at this hotel include wireless internet access (surcharge), concierge services, and free babysitting.
Enjoy international cuisine at La Huerta, a poolside restaurant where you can enjoy drinks at the bar/lounge, take in the garden view, and even dine alfresco. You can also stay in and take advantage of the 24-hour room service. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the poolside bar. Buffet breakfasts are served on weekdays from 6:00 AM to noon and on weekends from 6:00 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
A complimentary manager's reception is offered each day.
La Huerta - This poolside restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (MXN 150 per stay)
  • Available in some public areas: WiFi (MXN 150 per stay)

Parking and public transport

  • Free self-parking on site
  • Valet parking on site (MXN 120 per night)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–noon on weekdays and 6:00 AM–10:30 AM on weekends: MXN 365 for adults and MXN 190 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Free daily reception
  • 24-hour room service

Restaurants on site

  • La Huerta

Things to do

  • 24-hour fitness centre
  • Access to nearby outdoor pool
  • Full-service spa
  • Golf course
  • Outdoor pool
  • Steam room

Family friendly

  • Access to nearby outdoor pool
  • Babysitting services
  • DVD player
  • Free children's club
  • Corner/local shop
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Egyptian cotton sheets
  • Premium bedding
  • Rollaway/extra beds (surcharge)
  • Select comfort bed

Bathroom

  • Bathroom (partially open)
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • DVD player
  • LED TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Free bottled water

More

  • Connecting rooms available
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MXN 30.0 per night

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 365 for adults and MXN 190 for children
  • Fee for in-room wireless internet: MXN 150 per stay (rates may vary)
  • Fee for wireless internet in public areas: MXN 150 per stay (rates may vary)
  • Airport shuttle fee: MXN 60 per vehicle (one-way)
  • Valet parking fee: MXN 120 per night
  • Rollaway bed fee: MXN 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the spa without adult supervision

Property is also known as

Camino Real Hotel Puebla
Camino Real Puebla
Camino Real Hotel Suites Puebla
Camino Real & Suites Puebla
Camino Real Hotel Suites Puebla
Camino Real Hotel & Suites Puebla Hotel
Camino Real Hotel & Suites Puebla San Andrés Cholula
Camino Real Hotel & Suites Puebla Hotel San Andrés Cholula

Camino Real Hotel & Suites Puebla Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 303 out of 1000 reviews" "
Rating 8 - Good. 347 out of 1000 reviews" "
Rating 6 - Okay. 174 out of 1000 reviews" "
Rating 4 - Poor. 96 out of 1000 reviews" "
Rating 2 - Terrible. 80 out of 1000 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Eddie.rocha.bra, Los Ángeles, California.

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a great hotel at a very affordable rate. The staff is very kind, specially the ones from "food & beverage".
Stayed 1 night in Jul 2020

8/10 Good

jose antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
But problems in the check in
Stayed 2 nights in Sep 2020

2/10 Terrible

Antonio, Orlando, FL

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was not corteous at all, the amenities were very poor maintained. Rooms were old and out fashioned. The location is good
Stayed 1 night in Jun 2020

2/10 Terrible

daniel

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2020

10/10 Excellent

Cristal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
loveeeed it
it was amazing !!!! stayed for a whole week, nice pool clean room, amazing staff !! the only thing is the location, yes it's safe but I wish things were walking distance.
Stayed 1 night in Mar 2020

4/10 Poor

Verified traveller

Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención del personal de primera,resolvieron inmediatamente mi problema
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020

2/10 Terrible

Verified traveller

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Me hubiera gustado que me llevarán el agua que pedí al cuarto y una atención amable en recepción, fueron muy groseros cuando pregunté porque la tarifa del estacionamiento no estaba incluida tal como decía mi reservación
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excelente lugar, cómodo, seguro, limpio, sus instalaciones impecables y la atención del personal es excelente
Stayed 1 night in Feb 2020

6/10 Okay

Sergio

Business traveller
Liked: Room comfort
Disliked: Staff & service
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2020

8/10 Good

Arturo

Travelled with group
Liked: Staff & service
Stayed 4 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Valet Parking expensive, good cleaningness and friendly personnel
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
So so hotel
Stayed 5 nights in Dec 2019

6/10 Okay

Verified traveller

Travelled with family and small children
The room was a bit neglected, as well as something dirty from the windows and the bathroom.
Stayed 1 night in Nov 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like anything this time the room to noisy, the mattress to bad. Yes I complain but nothing happened.
Stayed 5 nights in Nov 2019

10/10 Excellent

OscarM, PUEBLA Mexico

Liked: Staff & service, amenities, property conditions & facilities
This place a good buffet with friendly and helpful staff. The pool is nice for people with kids more of a family thing. Overall good view and nice spot to stay if you're staying in Puebla.
Stayed 3 nights in Nov 2019

10/10 Excellent

George

Stayed 3 nights in Nov 2019

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness
Buena ubicación, instalaciones ok. Mi habitación estuvo lista una hora tarde con lo cual fui comprensivo, sin embargo tenía que estar en un evento a las 4pm y tuve q llamar 3 veces por toallas las cuales tardaron una hora en llegar, no había una sola corporal. En mi otra habitación (bajo otro nombre) tardaron dos horas en llegar. Obviamente llegué tarde a mi evento. No estoy acostumbrado a recibir cosas gratis, pero si me esperaba una disculpa. El domingo al hacer check out y bajar al restaurante estoy seguro éramos los únicos que solicitamos a la carta, la comida tardó demasiado tiempo (considerando que solo había otra mesa) y se ve que los meseros estaban más ocupados en la mesa que estoy seguro estaban ocupando gerentes del hotel (alrededor de la 1pm). La comida no fue la mejor. Me he hospedado en años anteriores en este hotel y existe un claro descenso en la atención al cliente desafortunadamente.
Stayed 1 night in Nov 2019

2/10 Terrible

David

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every single day was another issue. Day One: No Soap, no shampoo. and no electrical outlets in the room to charge phone or laptop. Something nasty in the shower. I could not identify except for the hairball. Day 2: No towels. Had them delivered. Day Three: Did not clean my room, took my towels. I tried to complain to management on day three and no manager was on duty. I list my issues with the front desk clerk who told me he was in charge.and no one contacted me on day 4. I will Never Stay at this hotel.
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Location was nice and restaurant/bar area was great.
Stayed 2 nights in Oct 2019