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Four Points By Sheraton Puebla

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Four Points By Sheraton Puebla

Suite, 1 King Bed, Terrace, City View | View from room
Outdoor pool
View from room
Reception
Designer toiletries, hair dryer, towels, soap

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Breakfast available
  • Bar
  • Pool
  • Gym
  • Room service
  • Pet-friendly

Explore the area

Map
Boulevard Hermanos Serdssn No 102, Colonia Real Del Monte, Puebla, PUE, 72060
  • Galerías Serdán
    13 min walk
  • Cuexcomate Volcano
    3 min drive
  • Triangulo Las Animas Shopping Center
    3 min drive
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    32 min drive

Room options

View all photos for Suite, 1 King Bed, Terrace, City View

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Terrace, City View

  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony, Volcano View

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Balcony, Volcano View

  • 10 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, View

Traditional Room, 1 King Bed | View from room

Traditional Room, 1 King Bed, View

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking

Traditional Room, 1 King Bed, Non Smoking | View from room

Traditional Room, 1 King Bed, Non Smoking

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Bathtub, No View

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Bathtub, No View

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds, No View

In-room safe, desk, laptop workspace, blackout curtains

Traditional Room, 2 Queen Beds, No View

  • 7 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed, City View

Traditional Room, 1 King Bed, City View | View from room

Traditional Room, 1 King Bed, City View

  • 7 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express Puebla, an IHG Hotel

Pool
Breakfast included
Parking included
Free WiFi
4.7 out of 5, Exceptional, (1142)
The price is AU$102
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Holiday Inn Express Puebla, an IHG Hotel

About the area

Puebla

A stay at Four Points By Sheraton Puebla places you in the heart of Puebla, within a 10-minute drive of Estrella de Puebla Observation Wheel and Finsa Industrial Park. .This hotel is 4.6 mi (7.4 km) from Centro Expositor and 4.8 mi (7.7 km) from Cuauhtemoc Stadium.

What's nearby

  • Galerías Serdán - 13 min walk
  • Zócalo de Puebla - 6 min drive
  • Angelopolis Commercial Center - 7 min drive
  • Cuauhtemoc Stadium - 8 min drive
  • Centro Expositor - 10 min drive

Getting around

  • Puebla–Cholula Tourist Train Terminal - 9 min drive
  • Puebla Intl. Airport (PBC) - 32 min drive

Restaurants

  • ‪Carl’s Jr. - ‬4 min walk
  • ‪La Cocina de los Angeles - ‬5 min walk
  • ‪Centro Mexicano Libanes Puebla Ac - ‬6 min walk
  • ‪El Gran Takazo - ‬6 min walk
  • ‪El Camarón Guasaveño - ‬1 min walk

About this property

Four Points By Sheraton Puebla

Hotel with free valet parking, in the vicinity of Estrella de Puebla Observation Wheel
Four Points By Sheraton Puebla offers 144 accommodations with safes and complimentary bottled water. 55-inch flat-screen televisions come with cable channels. Bathrooms include designer toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Stay in one of 144 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreational amenities such as an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and a banquet hall.
Satisfy your appetite for lunch or dinner at María Ofelia, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:00 AM to 11:00 AM and on weekends from 6:00 AM to noon for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Puebla? This hotel has 1485 square feet (138 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 11:00 AM and on weekends between 6:00 AM and noon.
María Ofelia - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Late night fare is available from room service (during limited hours).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–11:00 AM on weekdays and 6:00 AM–noon on weekends: MXN 250 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • María Ofelia

Things to do

  • Cycling
  • Fitness centre
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space (1485 square feet)
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Smooth flooring in room
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 500 per pet, per night, plus a deposit of MXN 1000 per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 250 per person
  • Airport shuttle fee: MXN 400.00 per vehicle (one-way, maximum occupancy 3)
  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 500 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 7:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Four Points Sheraton Puebla Hotel
Four Points Sheraton Puebla
Four Points By Sheraton Puebla Hotel
Four Points By Sheraton Puebla Puebla
Four Points By Sheraton Puebla Hotel Puebla

Four Points By Sheraton Puebla Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 769 out of 1008 reviews" "
Rating 8 - Good. 162 out of 1008 reviews" "
Rating 6 - Okay. 33 out of 1008 reviews" "
Rating 4 - Poor. 17 out of 1008 reviews" "
Rating 2 - Terrible. 27 out of 1008 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

DULCE LAURA

Travelled with family
Liked: Amenities, property conditions & facilities
We really enjoyed our stay here. During our visit we had to work and we found it very convenient that the hotel has a business center and has a very good WiFi service. As for the room it was quite average but comfortable.
Stayed 1 night in Aug 2024

10/10 Excellent

Jose Emilio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Una ubicación excelente y habitaciones confortables y agradables.
Stayed 1 night in Aug 2024

8/10 Good

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the hotel a lot, maybe not ideal for most due to it being a 10 minute drive from the center of Puebla but It was very quiet with a 24/7 store next door. The room was very clean with excellent room cleaning being done everyday.
Stayed 3 nights in Jul 2024

10/10 Excellent

Laura Rosela

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien, excelente servicio por parte de todo el staff, el unico detalle fue la regadera que salia poca agua debido a sarro, una limpiadita no le vendria mal
Stayed 1 night in Jul 2024

8/10 Good

Gabriel

Stayed 1 night in Jun 2024

8/10 Good

EMMANUEL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Klaus

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Fernando

Travelled with family
Liked: Staff & service, room comfort
Cuidar limpieza
La limpieza del cuarto regular, muchos pelos en el baño, olor a humo en el cuarto
Stayed 1 night in May 2024

8/10 Good

Pramod

Stayed 1 night in May 2024

6/10 Okay

Jarim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

4/10 Poor

Martin

Liked: Cleanliness, property conditions & facilities
Ok
Stayed 1 night in May 2024

8/10 Good

Enrique

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Facilities are good, clean and updated. The staff was kind and explained very clear all services availability
Stayed 1 night in Apr 2024

8/10 Good

ISRAEL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Apr 2024

10/10 Excellent

roland

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff in all areas is very professional and courteous
Stayed 4 nights in Apr 2024

10/10 Excellent

Sandra, East Hampton

Liked: Cleanliness, property conditions & facilities
Very nice place
Stayed 1 night in Apr 2024

10/10 Excellent

Claire

Stayed 3 nights in Mar 2024

8/10 Good

Agenor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The live music was nice deatil
Stayed 2 nights in Mar 2024

10/10 Excellent

Jose Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent all around
Stayed 1 night in Mar 2024

10/10 Excellent

Monica

Stayed 2 nights in Feb 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great time!
Stayed 3 nights in Jan 2024

8/10 Good

Violet

Liked: Cleanliness, amenities, property conditions & facilities
Safe, good customer service.
Stayed 3 nights in Feb 2024

10/10 Excellent

Maria, Downey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent property! Super clean and staff is super friendly and accommodating.. felt right at home
Stayed 1 night in Jan 2024

10/10 Excellent

Celia

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and excellent location
Stayed 2 nights in Jan 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Claudia

Stayed 1 night in Dec 2023