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Hotel del Paseo

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel del Paseo

Family Room
Lobby
Exterior
Daily English breakfast (MXN 50 per person)
Shower, rainfall showerhead, hair dryer, towels

Reviews

7.4 out of 10

Good

Popular amenities

  • Breakfast available
    Breakfast available
  • Parking included
    Parking included
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi

Explore the area

Map
5 Poniente 914 Col. Centro, Puebla, PUE, 72000
  • Palafoxiana Library
    10 min walk
  • Zócalo de Puebla
    10 min walk
  • Puebla Cathedral
    12 min walk
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    41 min drive

Room options

Similar properties

Exterior

Holiday Inn Express Puebla, an IHG Hotel

Pool
Breakfast included
Parking included
Free WiFi
4.7 out of 5, Exceptional, (1116)
The price is AU$88
for 1 night
includes taxes & fees
9 Dec - 10 Dec
Holiday Inn Express Puebla, an IHG Hotel

About the area

Puebla

A stay at Hotel del Paseo places you in the heart of Puebla, within a 15-minute walk of Zócalo de Puebla and Puebla Cathedral. .This hotel is 11.5 mi (18.5 km) from Africam Safari and 13.9 mi (22.3 km) from Val´Quirico.

What's nearby

  • Zócalo de Puebla - 10 min walk - 0.9 km
  • Puebla Cathedral - 12 min walk - 1.0 km
  • Puebla Convention Center - 4 min drive - 2.0 km
  • Angelopolis Commercial Center - 7 min drive - 4.6 km
  • Centro Expositor - 9 min drive - 5.9 km

Getting around

  • Puebla–Cholula Tourist Train Terminal - 15 min walk
  • Puebla Intl. Airport (PBC) - 41 min drive

Restaurants

  • ‪Café Tres Gallos - ‬4 min walk
  • ‪Mercado el parral - ‬3 min walk
  • ‪Fonda de Santa Clara - ‬2 min walk
  • ‪Fonda de Santa Clara - ‬2 min walk
  • ‪The Italian Coffee Company - ‬3 min walk

About this property

Hotel del Paseo

Colonial Puebla hotel in Puebla Historic Center with free valet parking
Hotel del Paseo offers 50 accommodations with safes and complimentary bottled water. Rooms open to balconies. Satellite television is provided. Bathrooms include showers with rainfall showerheads, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Make yourself at home in one of the 50 guestrooms. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). English breakfasts are available daily from 8:00 AM to noon for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Free valet parking is available onsite.
English breakfasts are available for a surcharge and are served each morning between 8:00 AM and noon.
Hotel del Paseo has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Limited on-site parking
  • Height restrictions apply for on-site parking

Food and drink

  • English breakfast available for a fee daily 8:00 AM–noon: MXN 50 for adults and MXN 50 for children
  • 1 restaurant
  • Room service available

Things to do

  • Shopping centre

Family friendly

  • Free cots/infant beds

Conveniences

  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Terrace

Accessibility

  • This property does not have any lifts

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets
  • Ceiling fan
  • Free cots/infant beds

Bathroom

  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Towels

Entertainment

  • 21-inch TV
  • Satellite channels

Food and drink

  • Free bottled water

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between December 27 and December 31.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for English breakfast: approximately MXN 50 for adults and MXN 50 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
There is limited hot water on site
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Del Paseo
Del Paseo Puebla
Hotel Del Paseo
Hotel Del Paseo Puebla
Hotel Paseo Puebla
Paseo Puebla
OYO Hotel del Paseo
Hotel del Paseo Hotel
Hotel del Paseo Puebla
Hotel del Paseo Hotel Puebla

Hotel del Paseo Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 36 out of 162 reviews" "
Rating 8 - Good. 68 out of 162 reviews" "
Rating 6 - Okay. 35 out of 162 reviews" "
Rating 4 - Poor. 13 out of 162 reviews" "
Rating 2 - Terrible. 10 out of 162 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Rafael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and comfortable
Hotel del Paso was very comfortable. We were in town for a family emergency and this hotel was conveniently close to the hospital. The staff was very nice and helpful and never had an issue with any of them. The room was super clean and they would do a really good job at having it ready after a long day at the hospital.
Stayed 2 nights in Jul 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Location, location, location and very accommodating staff. There's no such thing as quiet time. There was some construction and some guest didn't care about the time.
Stayed 7 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room is very comfortable and the stall are helpful. Everything, from the room to the patio, well maintained
Stayed 5 nights in Jul 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Apr 2019

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Underrated, great hotel in Puebla
I've stayed at this hotel twice over the past few years. It's a pleasure. Very quiet (contrary to some previous posts--I think those folks must have had bad luck). In fact, unlike so many Mexican hotels, this isn't a 'concrete bunker' with echoes from the hallways. The doors are nicely secure, too. It is about a ten minute walk to the downtown, but conversely, a park is just one block to the west (and the military and railroad museums very nearby). Exceedingly friendly staff here. I highly recommend.
Stayed 2 nights in Mar 2019

4/10 Poor

dncnlltt

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
I liked the clean rooms, friendly staff, and great location. I actually prefer a harder mattress like the one in the room. For the price, you can't beat it. What I didn't like was the noise level in the place. Because of the way the hotel was constructed, you can hear every little sound. Also the other guests didn't make any attempt quiet down even late into the night. On my last night the couple above me decided to have a very loud argument that started at 2 am and went on to about 3:30 am. Since I was a guest in a foreign country, I didn't know what the etiquette is for asking people to keep the noise down. I will definitely stay somewhere else on next visit to Puebla.
Stayed 3 nights in Aug 2018

10/10 Excellent

Luis, Chicopee, MA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Honestly this place was amazing! The price was affordable and the room was quiet! They offered heater or more toiletries! Thanks a lot!
Stayed 1 night in Jan 2018

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Puebla love's you..
A very well located hotel where you can walk around nearby places as museums, markets, etc
Stayed 3 nights in Nov 2017

8/10 Good

Stacy, Sacramento, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was in room 8, which doesn't face the lovely courtyard and so is extra quiet in a nook hallway. Nice TV, private bath. As with many Mexican hotel, there's a center courtyard, complete with friendly parakeets. Only 1-2 blocks from the big Paseo del Bravo park/dedicated bus lane station. It's maybe a 10 min walk to the Zocalo. Across the street from front entrance is a primary school (don't worry, no noisy) set in a classical building. Daily room service. Oxxo convenience stores (2) located 2-4 blocks away. Electrical outlets are the only take the two-prong so bring an adapter to accomodate the round ground terminal

4/10 Poor

Rafael, Curitiba, Brasil

Disliked: Property conditions & facilities, room comfort
Bad hotel, bad area. Nice city, Cholula is better
Bad neighborhood, people unfamiliar with the city should avoid. Stay closer to the zocalo for toutism or on av Juarez for nightlife. For sightseeing, prefer Cholula over Puebla.

8/10 Good

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Daniel, Seattle, WA

Disliked: Cleanliness, staff & service, property conditions & facilities
Great location, but hotel lacks basic ammenities.
I reserved 5 rooms at this hotel for my family and I. While the hotel was in a great location, we encountered the following problems: 1. We arrived at 5pm to check in and only one out of the five rooms were ready. Spoke to management of the hotel and they said that due to a group of students who did not check out until 4pm, the rooms were not ready. Nothing was offered by management to compensate for this inconvenience. 2. When the guest checked in for the 5th room, she was told that there was a problem with one of the beds. Apparently the bed frame had been broken and the mattress was on the floor. The reception personnel said this was NOT their fault. When another room was demanded, the guests got a single room instead of a double-room. 3. One out of the five rooms had no water in the shower. It took maintenance two hours to fix. And once "fixed" - there was no hot water. 4. Two out of five rooms had no hot water the first day. 5. The towels provided on the first day were disgustingly dirty and old. 6. The dining room offers breakfast for purchase. It took hour and a half to get breakfast made and served at the table for 7 of us. While I realize this is a 3-star hotel, the basics are basics (hot water, clean towels, and functioning beds). I would NOT stay at this hotel again nor do I recommend it. Shop around - there are other small hotels in the area for about the same daily rate.

6/10 Okay

Ralph, Kelowna, BC

Liked: Staff & service
OK Budget Hotel
Booked a budget hotel not too far from the Central. It met our expectations.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Right price in good area
Decent budget priced hotel within few minutes walk to zocalo (main square). Room was very basic but clean and perfect for weekend stay.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Very good

6/10 Okay

Olga

Disliked: Cleanliness, staff & service, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Quality vs price, fantastic!
Great little hotel for the price. A short, easy 15 minute stroll right into the centre of the old town. Lots of things to see on the way. Room was clean. Great water pressure in the shower with hot water. Beds and pillows were firm, but comfortable. No English speaking channels on the TV. room cleaned daily with re supply's of water. Simple tasty breakfast for 45 pesos.

8/10 Good

Sara, California

Liked: Cleanliness, staff & service
Nice hotel close to the Zocalo .
This hotel was soothing after a busy day.But they need to work on their WIFI and TVreception. The staff was very friendly.

4/10 Poor

Kam, Australia

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Needs a lot of work
Decent location in Puebla however the hotel is in desperate need of renovation. Everything in the room is very, very old. The toilet did not work when we got there and although the staff were quick to replace a broken part, it then took 20-30mins to be able to flush again everytime you used it, so still wasn't in great working condition. The place is kept clean but everything does feel as though it will fall apart when you touch it. Perhaps ok as a one night stop over.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stay somewhere esle
Do not stay on the first floor...the staff talks all day and ALL night and their voices can be heard in your room. Very annoying.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities

8/10 Good

keith, Kalaheo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place
I would book Again and again. Aloha Keith

8/10 Good

Jeff, MN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, good location
Stayed for 6 nights. Hotel was clean and courtyard was beautiful. The staff were very friendlyand accomodating, but none spoke any English, so you may need to know some Spanish or have someone to interpret for you. Hotel is within a short walking distance to the centro.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
got screwed
Be very careful about making a reservation unless you are absolutely positive that it is where you want to stay. I made a reservation and one day later realized it was too soon and they took $70 of mine. I will never stay in that hotel

4/10 Poor

MQ, Victoria, BC

Disliked: Staff & service, property conditions & facilities
Faded beauty in Puebla.
Beautiful courtyard and layout but terrible front desk staff who took forever to find out Expedia booking and seemed to have been on the job for one day. Walls paper thin so we heard people next door. Room = dark and cramped.