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voco Royalty Puebla Downtown by IHG

4.0 star property

Photo gallery for voco Royalty Puebla Downtown by IHG

Exterior
Restaurant
In-room safe, blackout curtains, soundproofing, free WiFi
Grand Room, 2 Queen Beds, Balcony (Cathedral View)
Point of interest

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Parking included
  • Gym
  • Air conditioning

Explore the area

Map
Portal Hidalgo 8, Av. Palafox y Mendoza, Centro Histórico, Puebla, PUE, 72000
  • Zócalo de Puebla
    ‪1 min walk‬
  • Puebla Cathedral
    ‪5 min walk‬
  • Puebla Convention Center
    ‪10 min walk‬
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪42 min drive‬

Room options

View all photos for Standard Room

In-room safe, blackout curtains, soundproofing, free WiFi

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds

Suite, 2 Queen Beds

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Room, 2 Double Beds

Grand Room, 2 Double Beds

Grand Room, 2 Double Beds

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed

In-room safe, blackout curtains, soundproofing, free WiFi

Standard Room, 1 Queen Bed

  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 Queen Bed

Premium Room, 1 Queen Bed

Premium Room, 1 Queen Bed

  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Grand Room, 1 Queen Bed

Grand Room, 1 Queen Bed

Grand Room, 1 Queen Bed

  • 20.10 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed (Cathedral View)

Suite, 1 King Bed (Cathedral View)

Suite, 1 King Bed (Cathedral View)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 2 Queen Beds, Balcony (Cathedral View)

Grand Room, 2 Queen Beds, Balcony (Cathedral View)

Grand Room, 2 Queen Beds, Balcony (Cathedral View)

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Balcony (Cathedral View)

Suite, 1 King Bed, Balcony (Cathedral View)

Suite, 1 King Bed, Balcony (Cathedral View)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Balcony (Cathedral View)

Standard Room, 1 Double Bed, Balcony (Cathedral View)

Standard Room, 1 Double Bed, Balcony (Cathedral View)

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Outdoor pool

NH Puebla Centro Histórico

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, (1210)
The price is AU$110
for 1 room
includes taxes & fees
3 May - 4 May
NH Puebla Centro Histórico

About the area

Puebla

With a stay at voco Royalty Puebla Downtown by IHG, you'll be centrally located in Puebla, steps from Zócalo de Puebla and within a 5-minute walk of Puebla Cathedral. .This hotel is 0.6 mi (0.9 km) from Puebla Convention Center and 1.8 mi (2.9 km) from Fort Loreto.

What's nearby

  • Zócalo de Puebla - 1 min walk - 0.1 km
  • Puebla Cathedral - 5 min walk - 0.4 km
  • Puebla Convention Center - 10 min walk - 0.9 km
  • Fort Loreto - 6 min drive - 3.0 km
  • Angelopolis Commercial Center - 9 min drive - 5.7 km

Getting around

  • Puebla–Cholula Tourist Train Terminal - 10 min drive
  • Puebla Intl. Airport (PBC) - 42 min drive

Restaurants

  • ‪Tortas Meche - ‬2 min walk
  • ‪Hotel Royalty Centro - ‬1 min walk
  • ‪Antigua Taqueria la Oriental - ‬3 min walk
  • ‪El Globo - ‬3 min walk
  • ‪Antigua Taquería la Oriental - ‬3 min walk

About this property

voco Royalty Puebla Downtown by IHG

Colonial hotel with 2 restaurants and free valet parking
Voco Royalty Puebla Downtown by IHG offers 42 air-conditioned accommodations with safes and blackout drapes/curtains. Plasma televisions come with cable channels.

Bathrooms include showers. This Puebla hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 42 air-conditioned rooms featuring plasma televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include safes and free tea bags/instant coffee, and housekeeping is provided daily.
Enjoy recreation amenities such as a fitness center or take in the view from a rooftop terrace. Additional features at this Colonial hotel include complimentary wireless internet access and concierge services.
Satisfy your appetite at Royalty, one of the hotel's 2 restaurants. Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 8:00 AM to noon for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free valet parking is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 8:00 AM and noon.
Royalty - Onsite family restaurant. Guests can enjoy drinks at the bar.
Hook - Onsite family restaurant. Guests can enjoy drinks at the bar. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking within 966 metres
  • Free valet parking on site

Food and drink

  • Daily continental breakfast available 8:00 AM to noon for a fee: MXN 250 to 400 for adults and MXN 250 to 400 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Hook
  • Royalty

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Tea bags/instant coffee

More

  • Air conditioning
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 250 to 400 for adults, and MXN 250 to 400 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Hotel Royalty
Hotel Royalty Puebla
Royalty Puebla
Hotel Royalty
Royalty Hotel Boutique
Voco Royalty Puebla By Ihg
voco Royalty Puebla Downtown
voco Royalty Puebla Downtown by IHG Hotel
voco Royalty Puebla Downtown an IHG Hotel
voco Royalty Puebla Downtown by IHG Puebla
voco Royalty Puebla Downtown by IHG Hotel Puebla

voco Royalty Puebla Downtown by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 167 out of 216 reviews
Rating 8 - Good. 24 out of 216 reviews
Rating 6 - Okay. 14 out of 216 reviews
Rating 4 - Poor. 4 out of 216 reviews
Rating 2 - Terrible. 7 out of 216 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jesse, San Diego

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I had a wonderful stay at this hotel! Staff was courteous, food was good, and the location is perhaps one of the best in Puebla. Everything is within walking distance or a quick Uber/Lyft ride away! Highly recommend!
Stayed 2 nights in Dec 2024

10/10 Excellent

Carolina, Fontana

Liked: Cleanliness
Great location, clean facility, nice staff.
Stayed 1 night in Dec 2024

10/10 Excellent

ruben

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Avrything is great
Stayed 2 nights in Dec 2024

10/10 Excellent

Jasmine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to many tourist attractions. Staff was friendly and helpful. Included breakfast and dinner was amazing. Food was great and service was impeccable! Would stay again.
Stayed 4 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No fridge in the room, but overall stay is excellent
Stayed 1 night in Dec 2024

10/10 Excellent

Banyan

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff, super accommodating very clean attention to detail perfect location
Stayed 1 night in Dec 2024

10/10 Excellent

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location!!! Excellent views. Walkable
Stayed 1 night in Dec 2024

10/10 Excellent

Alvaro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Maria, Chicago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Liliana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 4 nights in Nov 2024

10/10 Excellent

Ana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and clean
Stayed 1 night in Nov 2024

10/10 Excellent

Jim

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Hongxia

Stayed 1 night in Nov 2024

10/10 Excellent

Eliseo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

ILIANA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Nov 2024

10/10 Excellent

Lizzeth

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Stayed 3 nights in Nov 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room with balcony
Stayed 3 nights in Oct 2024

8/10 Good

Daniel, Bogota

Liked: Cleanliness, staff & service, property conditions & facilities
Cumple. Sin nada especial
Stayed 1 night in Oct 2024

10/10 Excellent

James J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Maria

Disliked: Cleanliness
There is some personal very helpful but there is some of the them very unprofessional. The rooms are super small.
Stayed 1 night in Sep 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

6/10 Okay

Kota

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
1. The wine has not been provided. 2. I asked staff to keep the bags until the departure. They broke the plates in our bags.
Stayed 1 night in Jun 2024

8/10 Good

Marina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Gabriele

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice large room with comfortable bed, refrigerator and very clean. Great location too Had to ask for all my VIP benefits after I was told I didn't have any at check in
Stayed 3 nights in Mar 2024