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InterContinental Presidente Puebla by IHG

4.0 star property

Photo gallery for InterContinental Presidente Puebla by IHG

Egyptian cotton sheets, premium bedding, down duvets, in-room safe
Reception
Exterior
3 restaurants, international cuisine
Outdoor pool, open 9:00 AM to 9:00 PM, pool loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Spa
  • Pool
  • Pet-friendly
  • Room service

Explore the area

Map
Blvd Hermanos Serdan 141, Puebla, PUE, 72140
  • Galerías Serdán
    ‪18 min walk‬
  • Triangulo Las Animas Shopping Center
    ‪3 min drive‬
  • Zócalo de Puebla
    ‪5 min drive‬
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪34 min drive‬

Room options

View all photos for Premium Room

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Premium Room

  • 33 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Room, 1 King Bed, Mobility Accessible (Accessible Tub)

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Classic Room, 1 King Bed, Mobility Accessible (Accessible Tub)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Club lounge access

Premium Room, 1 King Bed, Club lounge access

Premium Room, 1 King Bed, Club lounge access

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Dining Area)

Junior Suite, 1 King Bed (Dining Area)

Junior Suite, 1 King Bed (Dining Area)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms

Suite, 2 Bedrooms

  • 59 sq m
  • Sleeps 7
  • 1 Twin Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Club lounge access

Classic Room, 1 King Bed, Club lounge access

Classic Room, 1 King Bed, Club lounge access

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Classic Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds, Club lounge access

Classic Room, 2 Double Beds, Club lounge access

Classic Room, 2 Double Beds, Club lounge access

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Classic Room, 2 Double Beds

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite

Presidential Suite | Bathroom

Presidential Suite

  • 96 sq m
  • Sleeps 3
  • 1 Twin Bed

View all photos for Classic Room

Classic Room

Classic Room

  • 26 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, Balcony

Eco-friendly toiletries, hair dryer, towels

Suite, 1 Bedroom, Balcony

  • 30 sq m
  • Sleeps 3
  • 1 Twin Bed

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Suite, 1 King Bed, Terrace, City View | View from room

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  • Pet-friendly
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, (1033)
The price is AU$105
for 1 room
includes taxes & fees
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About the area

Puebla

When you stay at InterContinental Presidente Puebla by IHG in Puebla, you'll be in the historical district, within a 10-minute drive of Zócalo de Puebla and Angelopolis Commercial Center. .This spa hotel is 12 mi (19.4 km) from Val´Quirico and 12.9 mi (20.7 km) from Africam Safari.

What's nearby

  • Galerías Serdán - 18 min walk
  • Zócalo de Puebla - 5 min drive
  • Angelopolis Commercial Center - 6 min drive
  • Metropolitan Auditorium - 6 min drive
  • Puebla Cathedral - 6 min drive

Getting around

  • Puebla–Cholula Tourist Train Terminal - 6 min drive
  • Puebla Intl. Airport (PBC) - 34 min drive

Restaurants

  • ‪Carl’s Jr. - ‬3 min walk
  • ‪La Cocina de los Angeles - ‬4 min walk
  • ‪Café Colibrí - ‬5 min walk
  • ‪El Gran Takazo - ‬5 min walk
  • ‪El Camarón Guasaveño - ‬6 min walk

About this property

InterContinental Presidente Puebla by IHG

Hotel in Puebla with 3 restaurants and a full-service spa
InterContinental Presidente Puebla by IHG offers 200 air-conditioned accommodations with video-game consoles and safes. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 42-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

This Puebla hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and complimentary weekday newspapers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.
Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Services include deep-tissue massages and hot stone massages. The spa is equipped with a sauna and a hot tub. The spa is open select days.
Make yourself at home in one of the 200 air-conditioned rooms featuring LCD televisions. Your bed comes with down comforters and Egyptian cotton sheets. Wired and wireless internet access is complimentary, while video-game consoles and cable programming provide entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages. You can take advantage of recreational amenities such as an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands. If you'd like to spend the day shopping, you can hop on the shuttle (surcharge).
Enjoy international cuisine at Cocina de los Angeles, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:00 AM to noon and on weekends from 7:00 AM to noon for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Puebla? This hotel has 189263 square feet (17583 square meters) of space consisting of a conference center and 5 meeting rooms. Free valet parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and noon and on weekends between 7:00 AM and noon.
Cocina de los Angeles - This buffet restaurant specializes in international cuisine.
Lobby Bar - Onsite bar. Open daily.
Pescao y Limon - Onsite restaurant. Open daily.
24-hour room service is available.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Shopping centre shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–noon on weekdays and 7:00 AM–noon on weekends: USD 25 for adults and USD 12.5 for children
  • 3 restaurants
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Cocina de los Angeles
  • Lobby Bar
  • Pescao y Limon

Things to do

  • 24-hour fitness centre
  • Art gallery
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Shopping

Family friendly

  • Children's pool
  • Free cots/infant beds
  • Corner/local shop
  • Outdoor pool
  • Pool gate
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (189263 square feet of space)
  • Meeting rooms - 5

Outdoors

  • Garden
  • Outdoor furniture
  • Pool sunloungers
  • Terrace

Spa

  • 3 treatment rooms
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms
  • Sauna
  • Spa open selected days
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lift
  • Lift door width (centimetres): 79
  • Front entrance ramp
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 120
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Couples dining
  • Humane treatment of captive wild animals
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic drinking straws
  • Reusable cups only
  • Reusable tableware only
  • Romance packages available
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Egyptian cotton sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 42-inch LCD TV
  • TV channels
  • Films for purchase
  • Premium channels
  • Video game console

Food and drink

  • Coffee/tea maker

More

  • Bulk dispenser for toiletries
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Turndown service
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 70 per pet, per night, plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 66 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 25 for adults and USD 12.5 for children
  • Pet fee: USD 70 per pet, per night plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

InterContinental Presidente Hotel Puebla
InterContinental Presidente Puebla
InterContinental Puebla
InterContinental Puebla Presidente
Presidente InterContinental Puebla
Presidente Puebla
Puebla InterContinental
Puebla InterContinental Presidente
Puebla Presidente InterContinental
Presidente Intercontinental Puebla Hotel Puebla
InterContinental Presidente Puebla Hotel

InterContinental Presidente Puebla by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 618 out of 1003 reviews
Rating 8 - Good. 242 out of 1003 reviews
Rating 6 - Okay. 81 out of 1003 reviews
Rating 4 - Poor. 36 out of 1003 reviews
Rating 2 - Terrible. 26 out of 1003 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Francisco Javier

Liked: Amenities
Volaris le cobran hasta la mirada el personal de mostrador muy despota con las personas que tienen necesidades especiales gracias
Stayed 7 nights in Nov 2024

8/10 Good

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Enrique

Travelled with family
Liked: Cleanliness, staff & service, amenities
Buen hotel, se escucha mucho el ruido en los cuartos, no servía un contacto en el baño, y la puerta del baño no cerraba bien
Stayed 2 nights in Nov 2024

8/10 Good

Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities
The property is nice and clean the only thing is that no restaurants near nothing
Stayed 4 nights in Nov 2024

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
EXCELLENT.
Stayed 2 nights in Oct 2024

8/10 Good

Tito, Folsom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location and great staff support, overall an excellent stay
Stayed 1 night in Sep 2024

10/10 Excellent

Daisy, LOS ANGELES

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Mauricio, BONITA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Sep 2024

10/10 Excellent

Emmanuel J

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

JONG HOON, El Paso

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good. But please check the complimentary service that other hotels genrally provide. There were No complimentary coffee & tea, bottled water in the room. No small refrigerator in the room. NO coffee potin the room.
Stayed 2 nights in Sep 2024

10/10 Excellent

Gary

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel. In hotel restaurant is great!
Stayed 1 night in Sep 2024

10/10 Excellent

Omar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great place to stay, enough options within the property to eat, staff is very friendly and it was very good option for me during my trip.
Stayed 2 nights in Sep 2024

10/10 Excellent

Claudia, mexico

Business traveller, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option for furry friends!!!
Stayed 1 night in Aug 2024

10/10 Excellent

Claudia, mexico

Travelled with family, Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un hotel con calidad, el mejor servicio a cliente y ultra pet friendly con camitas, platos y en ocasiones juguetes (ahora no le tocó a Aspen). Para mi la diferencia frente a sus competidores es que recibe con la misma alegría a humanos que a canes. Paquito, Algondo y Stephy en el restaurant te atienden de lujo. Regredo siempre. Esta ocasión me gustó que en limpieza de estacionamiento frontal han redoblado esfuerzos.
Stayed 2 nights in Aug 2024

10/10 Excellent

George

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

DIEGO

Stayed 1 night in Jul 2024

10/10 Excellent

CARLOS E

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in Puebla
We stayed in Puebla for some days and this hotel have us what we needed as a family. We booked two bedrooms suite. It was spacious and very clean. Service in the bar is amazing and also the food in the restaurant. All the staff is very friendly and helpful. I'll book this hotel again for our next visit.
Stayed 3 nights in Jul 2024

8/10 Good

John

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok for the stay and price
Stayed 1 night in Jun 2024

10/10 Excellent

Jonathan

Liked: Cleanliness
Stayed 1 night in Jun 2024

4/10 Poor

Amber

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in May 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Check they don’t have an event on before travellin
Grounds are lovely so I get why one would want to have a wedding there. Unfortunately the hotel think it’s ok to be constructing metal gazebos up to after midnight and then starting again before 730am.
Stayed 4 nights in May 2024

8/10 Good

Laura Eugenia

Stayed 3 nights in Feb 2024

10/10 Excellent

Jerome

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Robin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

10/10 Excellent

Israel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the food at the hotel Also it was convenient to go to nearby shops as well