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NH Puebla Centro Histórico

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for NH Puebla Centro Histórico

Outdoor pool
Exterior
Exterior
Premium bedding, down duvets, pillow-top beds, minibar
Lobby

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pet-friendly
  • Parking available
  • Pool
  • Bar
  • Gym

Explore the area

Map
Calle 5 Sur #105, Col. Centro, Puebla, PUE, 72000
  • Zócalo de Puebla
    5 min walk
  • Puebla Cathedral
    7 min walk
  • Santo Domingo Church
    9 min walk
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    43 min drive

Room options

View all photos for Junior Suite (Extra Bed 3 Adults)

Premium bedding, down duvets, pillow-top beds, minibar

Junior Suite (Extra Bed 3 Adults)

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Extra Bed 2 Adults + 1 Child)

Premium bedding, down duvets, pillow-top beds, minibar

Junior Suite (Extra Bed 2 Adults + 1 Child)

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Premium bedding, down duvets, pillow-top beds, minibar

Junior Suite

  • 50 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room

Premium bedding, down duvets, pillow-top beds, minibar

Standard Room

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room (2 Double Beds)

Premium bedding, down duvets, pillow-top beds, minibar

Superior Room (2 Double Beds)

  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room

Premium bedding, down duvets, pillow-top beds, minibar

Superior Room

  • 35 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room (2 Double Beds)

Premium bedding, down duvets, pillow-top beds, minibar

Standard Room (2 Double Beds)

  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Four Points By Sheraton Puebla

Pool
Pet-friendly
Parking included
Free WiFi
4.7 out of 5, Exceptional, (1008)
The price is AU$115
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Four Points By Sheraton Puebla

About the area

Puebla

With a stay at NH Puebla Centro Histórico in Puebla (Puebla Historic Center), you'll be a 5-minute walk from Zócalo de Puebla and 7 minutes by foot from Puebla Cathedral. .This eco-certified hotel is 11.7 mi (18.8 km) from Africam Safari and 14 mi (22.6 km) from Val´Quirico.

What's nearby

  • Zócalo de Puebla - 5 min walk
  • Puebla Cathedral - 7 min walk
  • Puebla Convention Center - 16 min walk
  • Angelopolis Commercial Center - 7 min drive
  • Centro Expositor - 10 min drive

Getting around

  • Puebla–Cholula Tourist Train Terminal - 19 min walk
  • Puebla Intl. Airport (PBC) - 43 min drive

Restaurants

  • ‪Salon familiar Corona - ‬2 min walk
  • ‪Taqueria la Michoacana de Don Panchito - ‬2 min walk
  • ‪Café Tres Gallos - ‬3 min walk
  • ‪Ocho30.4 - ‬3 min walk
  • ‪Fonda la Mexicana - ‬1 min walk

About this property

NH Puebla Centro Histórico

Eco-certified Puebla hotel in Puebla Historic Center with a 24-hour fitness center
NH Puebla Centro Histórico offers 180 air-conditioned accommodations with minibars and safes. Pillowtop beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with premium cable channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 180 air-conditioned rooms featuring minibars and flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. This Beaux Arts hotel also features complimentary wireless internet access, concierge services, and wedding services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to noon for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. This hotel has 11 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and noon.
NH Puebla Centro Histórico has a restaurant on site.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (MXN 60 per day)
  • Limited on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–noon: MXN 297-396 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms - 11

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea filters (reusable)
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities will be closed during the winter:
  • Bar/Lounge
  • Fitness facilities
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 450 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 297 to 396 per person
  • Airport shuttle fee: MXN 800 per vehicle (roundtrip)
  • Self parking fee: MXN 60 per day
  • Pet fee: MXN 450 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Feel Safe at NH (NH Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests planning to check in with a pet must provide the pet's health certificate at check-in.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel NH Puebla
Nh Hotel Puebla
Nh Puebla Hotel Puebla
NH Puebla Centro Histórico Hotel
Nh Puebla Centro Historico
NH Puebla
NH Puebla Centro Histórico Hotel
NH Puebla Centro Histórico Puebla
NH Puebla Centro Histórico Hotel Puebla

NH Puebla Centro Histórico Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 563 out of 1033 reviews" "
Rating 8 - Good. 264 out of 1033 reviews" "
Rating 6 - Okay. 105 out of 1033 reviews" "
Rating 4 - Poor. 57 out of 1033 reviews" "
Rating 2 - Terrible. 44 out of 1033 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

ERICA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Hilda

Liked: Staff & service
Disliked: Cleanliness, amenities
Very basic accommodation. Carpets had lot of stains. Outdated. Would not recommend.
Stayed 1 night in Sep 2024

8/10 Good

Carlos

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
The bartender was great. Other staff rude.
Stayed 6 nights in Sep 2024

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

8/10 Good

Juan

Travelled with family
The property has an excellent location. The staff were nice.
Stayed 2 nights in Sep 2024

8/10 Good

Felipe

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Tenía una gotera del aire acondicionado encima de la taza de baño y reserve con tiempo para tener una habitación para discapacitado y no me la pudieron asignar, es muy incómodo y difícil estar en las habitaciones comunes
Stayed 1 night in Sep 2024

10/10 Excellent

Odette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding staff: bellboy, front desk & waiters
Amazing staff, super clean but room 126 bathroom had moldy spots on the ceiling. Room 117 was perfect.
Stayed 1 night in Sep 2024

10/10 Excellent

Ezequiel

Stayed 2 nights in Aug 2024

8/10 Good

Aldo, Baldwin Park

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
closer to the downtown area
Stayed 1 night in Aug 2024

4/10 Poor

Antonio

Stayed 1 night in Aug 2024

8/10 Good

francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Location . Walk to All. Repeat stay at this nh hotel
Stayed 3 nights in Aug 2024

8/10 Good

Adrienne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Restaurant staff very uptight and slow. Food is pricey and no too good. Took too long & spoled the mood
Stayed 4 nights in Jul 2024

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bonito
Nice place very close to zocalo.
Stayed 1 night in Aug 2024

10/10 Excellent

Luz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and walking distance to el zocalo
Stayed 1 night in Aug 2024

4/10 Poor

Virginia

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ok
Stayed 4 nights in Jul 2024

8/10 Good

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very good, many options and clean.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ivonne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I like safe and quiet
Stayed 3 nights in Aug 2024

10/10 Excellent

Margarita

Travelled with family
Liked: Cleanliness, staff & service, room comfort
It was clean and safe. Parking was great
Stayed 1 night in Aug 2024

4/10 Poor

claudia

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The building old, not mich maintenance to floors, paintings, carpets, walls and roofs. The room was OK. No internet so we could not use wifi, watch tv with our streaming services and the phone did not work.
Stayed 1 night in Aug 2024

4/10 Poor

Jose Carlos

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Bad idea to stay there
The hotel is in poor condition in general. The pool area on the pictures looks nice but once you see the reality, it has poor maintenance over all. The rooms are OK but not well maintained. The secure lock on my room was practically falling off. The seals of the window are poor and not maintained. The service over all was bad. Instead of making a hold on my credit card, they charged me and then they had to reiumburse. I asked for towels and they took forever to send it. Carpets of all the hotel have stains all over, old and dirty. NEEDS URGENT change. Did not have small facial towels. NO paper tissues / kleenex, Bathroom not well maintained. SO in general, I do not reccomend the hotel. The only good thing is the location.
Stayed 1 night in Aug 2024

10/10 Excellent

ROBERTO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen hospedaje
Muy cómodo y me encanta su ubicación
Stayed 1 night in Aug 2024

10/10 Excellent

Raúl Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Ivan

Travelled with family
Liked: Staff & service
Could be a great hotel but it isn’t there yet. Location is privileged, staff is friendly but there were too many fails. From three rooms we had reserved, there were issues, in one keys didn’t work, for another one the lock was defective, staff came to look at it and supposedly fix it while we were out, that didn’t happen. At 10:00PM we couldn’t use the room, we asked if we could be moved to another room and our request went to deaf ears, not a clear NO, nor a yes. Finally a lady showed up and showed us the “trick” to open the door. Bathrooms need in depth cleaning, dirt is embedded on the floor. Dust is accumulated on the vents above the toilet, and the toilet had visible stains making evident no attention is given to those details. Room is of a good size, and beds are comfy. Staff at front desk was friendly, at the resultant they just did their job, I guess they were overwhelmed by the number of guests. Buffet breakfast was just meh, nothing worth mentioning. Everything is set up towards the end of the restaurant, space is limited and people make it difficult to move around. I don’t know if I’ll return to this property, it has potential to be outstanding but the little details need to be addressed.
Stayed 1 night in Jul 2024

6/10 Okay

Sandra, East Hampton

Travelled with partner
Liked: Cleanliness
Old hotel
Stayed 1 night in Jul 2024