I loved the staff more than anything, they were very kind, professional, attentive, helpful, I was amazed about their customer service. The place is beautiful, has a lot of history, a feast for your eyes, the room was very quiet, comfortable bed, good AC, the only Cons were the room's poor illumination, the tiny space and the carpet was worn out. The area is safe, very close to the Centro Historico, we enjoyed so much being able to get to many beautiful places on a walking distances.