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Room type Options Nightly price Book
Suite (2 Adults)
40 square metres
2 Twin Beds
Room sleeps 2 guests
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Other room types
Suite (3 Adults + 1 Child)
40 square metres
1 Queen Bed and 1 Double Sofa Bed
Room sleeps 3 guests
(up to 1 child)
Select dates to see price
Double Room, Ocean View (2 Adults)
Room with view
32 square metres
2 Twin Beds
Room sleeps 2 guests
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Suite (3 Adults)
40 square metres
1 Twin Bed and 1 Double Bed
Room sleeps 3 guests
Select dates to see price
Double Room, Ocean View (2 Adults + 1 Child)
Room with view
32 square metres
1 Twin Bed and 1 Double Bed 1 Double Sofa Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Family Apartment, 1 Bedroom (My Favorite Club) (1 Adult)
40 square metres
2 Twin Beds and 1 Twin Sofa Bed
Room sleeps 1 guest
Select dates to see price
Family Apartment, 1 Bedroom (My Favorite Club, 2Adults + 2Children)
40 square metres
2 Twin Beds and 1 Twin Sofa Bed
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Standard Double Room, Pool View (2 Adults)
32 square metres
2 Twin Beds
Room sleeps 2 guests
Select dates to see price
Suite (1 Adult)
40 square metres
2 Twin Beds
Room sleeps 1 guest
Select dates to see price
Family Apartment, 1 Bedroom (My Favorite Club) (2 Adults + 1 Child)
40 square metres
2 Twin Beds and 1 Twin Sofa Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Standard Double Room (2 Adults)
32 square metres
2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Double Room, Ocean View (My Favorite Club) (1 Adult)
Room with view
32 square metres
2 Twin Beds
Room sleeps 1 guest
Select dates to see price
Double Room, Ocean View (3 Adults)
Room with view
32 square metres
2 Twin Beds
Room sleeps 3 guests
Select dates to see price
Double Room, Pool View (1 Adult)
32 square metres
1 Twin Bed
Room sleeps 1 guest
Select dates to see price
Suite (2 Adults + 1 Child)
40 square metres
1 Twin Bed 1 Double Sofa Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
My Favorite Club Suite (2 Adults)
40 square metres
2 Twin Beds
Room sleeps 2 guests
Select dates to see price
My Favorite Club Suite (2 Adults+2 Children)
40 square metres
1 Queen Bed and 1 Double Sofa Bed
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Double Room, Ocean View (My Favorite Club) (2 Adults)
Room with view
32 square metres
2 Twin Beds
Room sleeps 2 guests
Select dates to see price
Double Room, Ocean View (My Favorite Club) (2 Adults + 1 Child)
Room with view
32 square metres
1 Twin Bed and 1 Double Bed 1 Double Sofa Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
My Favorite Club Suite (2 Adults + 1 Child)
40 square metres
2 Twin Beds and 1 Twin Sofa Bed 1 Twin Sofa Bed and 1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
My Favorite Club Suite (3 Adults + 1 Child)
40 square metres
1 Queen Bed and 1 Double Sofa Bed
Room sleeps 3 guests
(up to 1 child)
Select dates to see price
Double Room (3 Adults)
32 square metres
1 Twin Bed and 1 Double Bed
Room sleeps 3 guests
Select dates to see price
Suite (2 Adults + 2 Children)
40 square metres
1 Queen Bed and 1 Double Sofa Bed
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Family Apartment, 1 Bedroom (My Favorite Club) (3 Adults)
40 square metres
2 Twin Beds and 1 Twin Sofa Bed
Room sleeps 3 guests
Select dates to see price
Double Room, Ocean View (My Favorite Club) (3 Adults)
Room with view
32 square metres
1 Twin Bed and 1 Double Bed
Room sleeps 3 guests
Select dates to see price
Double Room (1 Adult)
32 square metres
1 Twin Bed
Room sleeps 1 guest
Select dates to see price
Standard Double Room, Pool View (3 Adults)
32 square metres
2 Twin Beds
Room sleeps 3 guests
Select dates to see price
Family Apartment, 1 Bedroom (My Favorite Club) (2 Adults)
40 square metres
2 Twin Beds and 1 Twin Sofa Bed
Room sleeps 2 guests
Select dates to see price
My Favorite Club Suite (1 Adult)
40 square metres
2 Twin Beds
Room sleeps 1 guest
Select dates to see price
Family Apartment, 1 Bedroom (My Favorite Club) (3 Adults + 1 Child)
40 square metres
2 Twin Beds and 1 Twin Sofa Bed
Room sleeps 3 guests
(up to 1 child)
Select dates to see price
Double Room, Pool View (2 Adults + 1 Child)
32 square metres
1 Twin Bed 1 Double Sofa Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Double Room, Ocean View (1 Adult)
Room with view
32 square metres
1 Twin Bed
Room sleeps 1 guest
Select dates to see price
My Favorite Club Suite (3 Adults)
40 square metres
1 Twin Bed and 1 Double Bed
Room sleeps 3 guests
Select dates to see price

Get an overview of this hotel
Boardwalk/promenade hotel with 3 restaurants and 2 outdoor pools

Popular property highlights

Free WiFi
Pets allowed
Laundry facilities
Smoke-free property
Grocery/convenience store

Located in Puerto de la Cruz, Alua Tenerife is on the boardwalk/promenade, a 5-minute walk from Garden Beach and 14 minutes by foot from Plaza del Charco. This family-friendly hotel is 1.2 mi (1.9 km) from Lago Martianez Swimming Pools and 1.4 mi (2.2 km) from Taoro Park.

Make yourself at home in one of the 422 air-conditioned rooms featuring refrigerators and minibars. Rooms have private balconies. 40-inch Smart televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have bathtubs or showers and hair dryers.

Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities including a sauna and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room. Getting to nearby attractions is a breeze with the area shuttle (surcharge) that operates within 500 meters.

All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Satisfy your appetite with international cuisine at Terra, one of the hotel's 3 restaurants. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A bus station shuttle is available for a surcharge.

Languages spoken

  • English

Show all languages

Hotel Amenities

All-Inclusive Details

  • All food and beverages included
  • All meals served buffet style
  • Local beverages and soft drinks only

Hotel Amenities

  • Lift
  • Fitness facilities
  • Hair salon
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Shopping on site
  • Total number of rooms - 422
  • Number of floors - 5
  • Number of buildings/towers - 1
  • Breakfast available (surcharge)
  • Laundry facilities
  • Television in common areas
  • Arcade/game room
  • Garden
  • Children's pool
  • Safe-deposit box at front desk
  • Spa services on site
  • Multilingual staff
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Spa treatment room(s)
  • Sauna
  • Smoke-free property
  • Wedding services
  • Pool umbrellas
  • Grocery/convenience store
  • Tours/ticket assistance
  • Free WiFi
  • Year Built – 1996
  • Area shuttle (surcharge)
  • Number of restaurants - 3
  • Number of outdoor pools - 2
  • Rooftop terrace
  • Number of bars/lounges - 2
  • Number of poolside bars - 1
  • Luggage storage
  • Pool sunloungers
  • Terrace
  • Children's club (free)
  • Games
  • Table tennis
  • Water dispenser
  • Concerts/live shows
  • Banquet hall
  • Reception hall
  • Bus station shuttle (surcharge)
  • Off-street parking
  • Food and water bowls
  • Locally-owned & organised tours & activities
  • At least 80% of all lighting comes from LEDs
  • Vegan menu options available
  • Vegetarian menu options available
  • No single-use plastic soft drink bottles
  • No single-use plastic stirrers
  • No single-use plastic straws
  • Reusable cups only
  • Water-efficient showers only
  • Water-efficient toilets only
  • Accessible bus station shuttle

Family Friendly Amenities

  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Children's club (free)
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Miniature golf on site
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • French
  • German
  • Spanish

Parking

Free parking nearby

Room Amenities

Alua Tenerife offers 422 air-conditioned accommodations with minibars and safes. Rooms open to balconies. 40-inch Smart televisions come with satellite channels. Bathrooms include bathtubs or showers and hair dryers. This Puerto de la Cruz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Air conditioning
  • Television
  • Fridge
  • Minibar
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Hair dryer
  • In-room safe
  • Balcony
  • Desk
  • Blackout drapes/curtains
  • Satellite TV service
  • Free WiFi
  • TV size 40
  • TV size (measurement) inch
  • Bathtub or shower
  • Electric kettle
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Smart TV
  • LED light bulbs
  • Wardrobe
  • Energy-saving switches

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.

Terra - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Kentia - This poolside family restaurant serves lunch only. Open daily.

Enyesque - This restaurant specializes in local cuisine and serves lunch and dinner. Open daily.

Nearby Things to do

  • Snorkelling nearby
  • Surfing/boogie boarding nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby
  • Windsurfing nearby
  • Bicycle rentals on site
  • Miniature golf on site
  • Playground on site
  • Fishing nearby

Spa Services

  • Number of treatment rooms 2

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Well-lit path to entrance

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-in time ends at anytime

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets allowed for an extra charge of EUR 20 per pet, per night
  • Dogs only
  • 1 total (up to 22 lbs per pet)
  • Food and water bowls are available
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
  • Service animals are welcome, and are exempt from fees

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

Pets allowed in specific rooms only

Service animals are allowed

Service animals are exempt from fees/restrictions

Debit cards

Staffed front desk

Smoke detector

Car not required

Contactless check-in is not available

Contactless check-out is not available

Humane animal treatment

Guest education on local ecosystems and culture

Fees

Optional extras

  • Fee for buffet breakfast: approximately EUR 14 for adults and EUR 10 for children
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Hotel Turquesa
  • Hotel Turquesa Playa
  • Turquesa Playa
  • Turquesa Playa Hotel
  • Gran Hotel Turquesa Playa Tenerife/Puerto De La Cruz
  • Gran Turquesa Playa Hotel
  • Hotel Gran Turquesa Playa Puerto de la Cruz
  • Hotel Gran Turquesa Playa
  • Gran Turquesa Playa Puerto de la Cruz
  • Gran Turquesa Playa
  • Alua Tenerife Hotel
  • Hotel Gran Turquesa Playa
  • Alua Tenerife Puerto de la Cruz
  • Alua Tenerife Hotel Puerto de la Cruz

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Only registered guests are allowed in the guestrooms.

In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 June to 30 September.

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

A car is not required for transportation to and from this property.

Awards & Affiliations

  • Biosphere
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