With a stay at Caracol Plaza in Puerto Escondido (Reforma), you'll be steps from Commercial Walkway and 7 minutes by foot from Principal Beach. .This beach hotel is 0.4 mi (0.6 km) from Zicatela Beach and 0.5 mi (0.8 km) from Marinero Beach.
What's nearby
Commercial Walkway - 2 min walk - 0.2 km
Principal Beach - 7 min walk - 0.6 km
Zicatela Beach - 7 min walk - 0.6 km
Carrizalillo Beach - 7 min drive - 1.9 km
Puerto Angelito Beach - 24 min drive - 1.9 km
Getting around
Puerto Escondido, Oaxaca (PXM-Puerto Escondido Intl.) - 9 min drive
Restaurants
La Galeria - 8 min walk
Bendito's Restauurant y pizzeria italiana - 6 min walk
Sabores de la Costa - 5 min walk
Micheladas el Adoquin - 6 min walk
Restaurante Estrella del Mar - 7 min walk
About this property
Caracol Plaza
Beach fun in outdoor pool, near Commercial Walkway
Caracol Plaza offers 192 accommodations with complimentary bottled water and hair dryers. Rooms open to balconies. Business-friendly amenities include desks and safes. Bathrooms include showers and complimentary toiletries. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site.
Make yourself at home in one of the 192 guestrooms. Rooms have private balconies. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access, tour/ticket assistance, and a banquet hall.
Enjoy international cuisine at LA CAVA, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Grab a drink at the swim-up bar while enjoying a refreshing dip in the hotel pool.Continental breakfasts are available daily from 7:30 AM to noon for a fee.
Featured amenities include a 24-hour front desk, a safe deposit box at the front desk, and an elevator. Planning an event in Puerto Escondido? This hotel has 3767 square feet (350 square meters) of space consisting of a conference center and 2 meeting rooms. Free self parking is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and noon.
LA CAVA - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.
Languages
English, Spanish
Property amenities
Internet
Available in some public areas: Free WiFi
Parking and transport
Free self parking on site
Limited on-site parking
Wheelchair-accessible parking available
Food and drink
Daily continental breakfast available 7:30 AM to noon for a fee: MXN 150 to 250 for adults and MXN 150 to 250 for children
A bar/lounge
A poolside bar
A restaurant
A swim-up bar
Snack bar/deli
Restaurants on site
LA CAVA
Things to do
Children's pool
Outdoor pool
Family friendly
Children's pool
Outdoor pool
Snack bar/deli
Conveniences
24-hour front desk
Safe at front desk
Guest services
Housekeeping (daily)
Tour and ticket assistance
Business services
2 meeting rooms
Conference centre (3,767 square foot of space)
Outdoors
Garden
Pool loungers
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-width doorways
Room amenities
Bedroom
Bedsheets provided
Hypo-allergenic bedding
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Food and drink
Free bottled water
Limited room service
More
Air conditioning (climate-controlled)
Desk
Iron/ironing board on request
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Payment types
Important information
Optional extras
Fee for continental breakfast: approximately MXN 150 to 250.00 for adults, and MXN 150.00 to 250.00 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
We should mention
Pool access available from 8 AM to 9 PM
No pets and no service animals are allowed at this property
Property is also known as
Caracol Plaza
Caracol Plaza Hotel & Resort
Caracol Plaza Hotel & Resort Puerto Escondido
Caracol Plaza Puerto Escondido
Hotel Caracol Plaza Resort Puerto Escondido
Hotel Caracol Plaza Resort
Caracol Plaza Hotel Puerto Escondido
Caracol Plaza Hotel
Caracol Plaza Hotel Resort
Caracol Plaza Hotel
Caracol Plaza Puerto Escondido
Caracol Plaza Hotel Puerto Escondido
Caracol Plaza Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 151 out of 451 reviews
10 - Excellent
151
Rating 8 - Good. 140 out of 451 reviews
8 - Good
140
Rating 6 - Okay. 90 out of 451 reviews
6 - Okay
90
Rating 4 - Poor. 39 out of 451 reviews
4 - Poor
39
Rating 2 - Terrible. 31 out of 451 reviews
2 - Terrible
31
7.6/10
Cleanliness
7.4/10
Staff & service
7.8/10
Amenities
7.2/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
6/10 Okay
Victor
23 Jan 2025
La falta de wi fi en la habtación representa una severa incomodidad porque no se puede trabajar.
There was no refrigerator in the room. There was also bad conditioning.. didn’t work. Food service should be 24/7 not 8am-10pm
RAMON
Stayed 5 nights in Dec 2024
6/10 Okay
Adeline
5 Dec 2024
Adeline
Stayed 2 nights in Dec 2024
6/10 Okay
Vernon
Travelled with family
24 Nov 2024
Disliked: Staff & service
Tv never worked. Staff said they would work on it but nothing ever done and they didn’t communicate with us after we alerted the staff about it. Disappointing.
The staff were very kind and helpful. The rooms are very spacious. AC blows nice and cold. Wonderful pool with a bar.
Jessica
Stayed 2 nights in Aug 2024
6/10 Okay
William Edward
Travelled with family
15 Aug 2024
Liked: Staff & service
I didn’t like that the food service would take a long time and sometimes they would forget. Also, the internet was really slow. But other than that, everything was good!
The rooms have spider webs in the córners of the walls, doors. The ceiling fan dirty. The toilet no seat. When I asked about the toilet seat to one of the cleaning staffs. They said “the room is one of the economic room price”. I got so upset. The staff try to change the wording. I told him I didn’t pay cheap for the room.
neeeds more improve at the restaurant more recently menu
the rooms needs a softly matrres was very hard notice don't used a box spring mattress had a big piece concrete at the bottom them the mattress.
Very nice hotel located very close to the beach of Puerto Escondido, walking distance to "El Adoquin" comercial zone, with a great view to the sea from their restaurant, nice and clean rooms, nothing espectacular but with a nice balcony.
A nice place well located .
It is a mexican hotel so expect some oddities in the way things work but it is a safe clean hotel.
Breakfast buffet is lacking but this is Mexico not Canada.