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Costa Club Punta Arena Hotel

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Costa Club Punta Arena Hotel

Exterior
Garden
Exterior
Reception
Family Suite, 3 Bedrooms | Living area

Reviews

6.6 out of 10

Popular amenities

  • Bar
    Bar
  • All-inclusive
    All-inclusive
  • 24/7 front desk
    24/7 front desk
  • Pool
    Pool
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included

Explore the area

Map
Blvd. Francisco Medina Ascencio 1737, Zona Hotelera Norte, Puerto Vallarta, JAL, 48333
  • Playa Las Glorias
    7 min walk
  • Uno
    8 min walk
  • Camarones Beach
    11 min walk
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    17 min drive

Room options

View all photos for Superior Suite, 2 Bedrooms

Superior Suite, 2 Bedrooms | Living area

Superior Suite, 2 Bedrooms

  • 61 sq m
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, Pool View

Deluxe Room, 1 King Bed, Balcony, Pool View

Deluxe Room, 1 King Bed, Balcony, Pool View

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Bedroom

Superior Room, 1 Bedroom

Superior Room, 1 Bedroom

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite, 3 Bedrooms

Family Suite, 3 Bedrooms | Living area

Family Suite, 3 Bedrooms

  • 61 sq m
  • Sleeps 8
  • 2 King Beds and 2 Double Beds

View all photos for Deluxe Room, Balcony, Pool View

Deluxe Room, Balcony, Pool View

Deluxe Room, Balcony, Pool View

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Puerto Vallarta

Costa Club Punta Arena Hotel is centrally located in Puerto Vallarta, a 4-minute walk from Bay of Banderas and a 2-minute drive from Malecon. .This all-inclusive hotel is 2 mi (3.3 km) from Playa de los Muertos and 2.3 mi (3.8 km) from Cruise Ship Terminal.

What's nearby

  • Playa Las Glorias - 7 min walk - 0.6 km
  • Malecon - 2 min drive - 2.0 km
  • La Isla - 3 min drive - 2.7 km
  • Cruise Ship Terminal - 4 min drive - 3.8 km
  • Playa de los Muertos - 4 min drive - 3.3 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 17 min drive

Restaurants

  • ‪Birrieria los Robles - ‬6 min walk
  • ‪Gohan Sushi Bar - ‬7 min walk
  • ‪Cafe Por Favor - ‬4 min walk
  • ‪Sheraton Lobby Bar - ‬4 min walk
  • ‪El Patron - ‬5 min walk

About this property

Costa Club Punta Arena Hotel

Beachside hotel to enjoy 4 outdoor swimming pools and sand beach
Costa Club Punta Arena Hotel offers 234 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary toiletries. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers. Business-friendly amenities include desks and phones. Housekeeping is provided on request.

4 outdoor swimming pools are on site along with a children's pool.

Children under 17 years old are not allowed in the swimming pool without adult supervision.

Make yourself at home in one of the 234 air-conditioned rooms featuring flat-screen televisions. Cable television is provided for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
Take in the views from a terrace and a garden and make use of amenities such as tour/ticket assistance.
This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Satisfy your appetite at "Los Helechos", one of the hotel's 2 restaurants. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges.

Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.
"Los Helechos" - This buffet restaurant serves breakfast, lunch, and dinner.
"Costa Vita" - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open select days.
Snack Bar "La Iguana" - Onsite bar. Open daily.

All-inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and select beverages included

Lessons/classes/games

Dancing

Entertainment

Onsite entertainment and activities

Languages

English, Spanish

Property amenities

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking

Food and drink

  • 2 restaurants
  • 2 bars/lounges and 1 poolside bar

Restaurants on site

  • "Los Helechos"
  • "Costa Vita"
  • Snack Bar "La Iguana"

Things to do

  • 4 outdoor pools
  • Children's pool

Family friendly

  • 4 outdoor pools
  • Children's pool
  • In-room childcare (surcharge)
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Housekeeping (on request)
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Front entrance ramp
  • Tile flooring in room

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels

More

  • Access via exterior corridors
  • Desk
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property
Children under 17 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Club Punta Arena
Costa Arena Hotel
Costa Club Punta
Costa Club Punta Arena
Costa Club Punta Arena Hotel
Costa Club Punta Arena Hotel Puerto Vallarta
Costa Club Punta Arena Puerto Vallarta
Hotel Club Punta Arena
Hotel Costa Club
Punta Arena Costa Club
Costa Hotel Punta Arena
Hotel Costa Club Punta Arena
Costa Hotel Puerto Vallarta
Hotel Costa Club Punta Arena
Costa Hotel Punta Arena

Costa Club Punta Arena Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 143 out of 726 reviews" "
Rating 8 - Good. 219 out of 726 reviews" "
Rating 6 - Okay. 178 out of 726 reviews" "
Rating 4 - Poor. 78 out of 726 reviews" "
Rating 2 - Terrible. 108 out of 726 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Shereese Wilson

Disliked: Cleanliness, staff & service, property conditions & facilities
I came to this property and this was a disappointment for me. The property is unkept and very dirty. I spent 1 night and I had to leave. They were good to refund the portion of my stay.
Stayed 6 nights in Aug 2024

6/10 Okay

Jose

Este Hotel no se lo recomendaría a las personas por la siguiente razones. 1. El hotel está lejos del malecón en carro aproximadamente 10 minutos. 2. La comida en el restaurante es de mala calidad y no tiene muchas opciones de comida. Este es un Hotel todo incluido, pero las opciones no son muy variadas. Las bebidas alcohólicas en el Hotel son de mala calidad. No tienen muchas opciones y no tienen sabor. Al igual que las opciones de cerveza solamente tienen dos opciones. La comida en el restaurante es de mala calidad y no tiene muchas opciones de comida. Este es un Hotel todo incluido, pero las opciones no son muy variadas. El personal muy amable y la limpieza está bien.
Stayed 3 nights in Aug 2024

2/10 Terrible

imran Mohamed

Disliked: Cleanliness, staff & service, property conditions & facilities
Do not stay in this hotel not worth your money . No vacation mood at all . Go stay somewhere else . Dog poop everywhere . Smell bad . Pictures posted on Expedia are not true . This is a Zero stars hotel .
Stayed 8 nights in Aug 2024

8/10 Good

Yaninee Julieta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

2/10 Terrible

CYNTHIA

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Evan Ivory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024

2/10 Terrible

Marco Antonio

Disliked: Cleanliness, staff & service, property conditions & facilities
I didn't like this place at all
Stayed 3 nights in Jun 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

4/10 Poor

corina

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Upon arrival hotel was not as it looked in pictures very rundown. Front desk staff was not friendly. Walk way to room was nice. Pool was very simple. Beach area was nothing great and too many rocks which is common in that area. Food was horrible but breakfast buffet was decent if you arrive early. We stuck with 2 specific servers because they were friendly and attentive other staff not so much. Rooms where not great, need extra set on pillows, blanket, and towels.
Stayed 5 nights in Jun 2024

2/10 Terrible

Jaime Rafael

Stayed 4 nights in Apr 2024

6/10 Okay

Valerie

Liked: Cleanliness, amenities, property conditions & facilities
Some staff really friendly a few not at all. Food wasn't that great.
Stayed 4 nights in Apr 2024

2/10 Terrible

Noel

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2024

2/10 Terrible

Moacir

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Disappointing Stay: A Review of Costa Club Punta Arena in Puerto Vallarta I had a very disappointing stay at Costa Club Punta Arena in Puerto Vallarta. Despite booking a room with a king-size bed, we were initially given a room with a double bed due to unavailability. The air conditioning in the room was also not working, which prompted us to request a new room. Although we were relocated, the hot water in the shower was not functioning. Despite multiple complaints to the reception, the issue was not resolved promptly. The resort's dining experience was also subpar. While the meals were acceptable, the dining area was constantly plagued by pigeons and other birds, leading to feathers, dust, and bird droppings being blown around. This unsanitary condition resulted in both my partner and me suffering from diarrhea, which we attribute to the contamination from the birds. Furthermore, the customer service at the resort was lacking. We felt unwelcome and were made to feel as though the issues we experienced were our fault. Overall, I cannot recommend Costa Club Punta Arena to anyone based on my experience.

8/10 Good

Arnoldo

Liked: Cleanliness, staff & service
Buen lugar, mucha gente y en la habitacion el agua caliente se acababa rapido
Stayed 1 night in Apr 2024

8/10 Good

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Esta es mi segunda vez aquí y debo decir que debes comprar sábanas ajustables para las camas tamaño king y tener un área que limite a los niños. Incluso en la piscina encima del restaurante italiano había tantos niños que no había ningún lugar tranquilo para disfrutar del sol.
Stayed 6 nights in Apr 2024

6/10 Okay

Lionel

Liked: Cleanliness, staff & service
👐
Stayed 3 nights in Apr 2024

6/10 Okay

Carlos E

Stayed 7 nights in Apr 2024

10/10 Excellent

Deanna

Liked: Cleanliness
Stayed 5 nights in Apr 2024

4/10 Poor

kevin j

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
All Mexican result so good but only if your Mexican and or with a group
Stayed 7 nights in Apr 2024

10/10 Excellent

Sheridan Shelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024

10/10 Excellent

Alejandro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was what we expected for our family vacation. Staff were great and helped us out for what ever we needed.
Stayed 5 nights in Mar 2024

8/10 Good

Maria Elba Morfin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was clean, the staff was friendly,
Stayed 6 nights in Feb 2024

10/10 Excellent

MARIA DEL ROSARIO

Stayed 3 nights in Dec 2023

10/10 Excellent

Mandy

10/10 Excellent

Anush

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great time. Rooms were cleaned every day and the staff was very friendly.
Stayed 6 nights in Mar 2024