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Hotel Eloisa - Near Playa de los Muertos

3.0 star property

Photo gallery for Hotel Eloisa - Near Playa de los Muertos

2 outdoor pools, open 9:00 AM to 9:00 PM, pool umbrellas, pool loungers
Terrace/patio
Aerial view
2 outdoor pools, open 9:00 AM to 9:00 PM, pool umbrellas, pool loungers
Lobby sitting area

Reviews

7.8 out of 10
Good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Outdoor space
  • Free WiFi

Explore the area

Map
Puerto Vallarta
  • Olas Altas Street
    ‪2 min walk‬
  • Los Muertos Pier
    ‪5 min walk‬
  • Malecon
    ‪18 min walk‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪31 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

  • 24 sq m
  • Studio
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite

Suite

Suite

  • 49 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 2 Twin Futons

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 49 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Standard Studio

Standard Studio

Standard Studio

  • 26 sq m
  • Studio
  • Resort view
  • Sleeps 2
  • 1 King Bed

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  • Free WiFi
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  • Air conditioning
3.8 out of 5, Good, (2338)
The price is AU$182
for 1 room
includes taxes & fees
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About the area

Puerto Vallarta

With a stay at Hotel Eloisa - Near Playa de los Muertos, you'll be centrally located in Puerto Vallarta, steps from Olas Altas Street and within a 5-minute walk of Galleria Dante. .This beach aparthotel is 0.4 mi (0.6 km) from Los Muertos Pier and 0.7 mi (1.2 km) from Cuale Island.
View more Aparthotels in Puerto VallartaOpens in a new window

What's nearby

  • Olas Altas Street - 2 min walk - 0.2 km
  • Playa de los Muertos - 2 min walk - 0.2 km
  • Los Muertos Pier - 5 min walk - 0.5 km
  • Cuale Island - 6 min walk - 0.6 km
  • Malecon - 18 min walk - 1.5 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 31 min drive

Restaurants

  • ‪Pancho's Takos - ‬3 min walk
  • ‪Lix by Xocodiva - ‬3 min walk
  • ‪La Langosta Loca - ‬2 min walk
  • ‪Sonorita Olas Atlas - ‬1 min walk
  • ‪Serrano's Meat House - ‬1 min walk

About this property

Hotel Eloisa - Near Playa de los Muertos

Beach fun in 2 outdoor pools, near Galleria Dante
Hotel Eloisa - Near Playa de los Muertos offers 77 air-conditioned accommodations with complimentary toiletries and ceiling fans. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.
2 outdoor swimming pools are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 77 air-conditioned rooms featuring flat-screen televisions. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include ceiling fans and blackout drapes/curtains, and housekeeping is provided daily.
Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access and concierge services.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.

Languages

English, Spanish

Property amenities

Beach

  • Sandy beach (direct access)

Pool/Spa

  • 2 outdoor pools
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Car hire

Family friendly

  • Children stay free (see details)

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • Library

Outdoor areas

  • Rooftop terrace

Work spaces

  • Coworking space

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair-accessible path to lift
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Gift shop/newsstand
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Luggage storage
  • Multilingual staff
  • Proposal/romance packages
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In an entertainment district
  • In the city centre
  • Near a hospital
  • Near the airport
  • Near the bay
  • Near the boardwalk/promenade

Things to do

  • Shopping
  • Bicycle rentals nearby
  • Ecotours nearby
  • Horseback riding nearby
  • Whale watching nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

General

  • 1 building
  • 5 floors
  • 77 units

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Eloisa Hotel
Eloisa Puerto Vallarta
Hotel Eloisa
Hotel Eloisa Puerto Vallarta

Hotel Eloisa - Near Playa de los Muertos Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 437 out of 1392 reviews
Rating 8 - Good. 496 out of 1392 reviews
Rating 6 - Okay. 286 out of 1392 reviews
Rating 4 - Poor. 105 out of 1392 reviews
Rating 2 - Terrible. 68 out of 1392 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Duygu

Disliked: Cleanliness, room comfort
Stayed 4 nights in Dec 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, room comfort
Cleanliness Issues & Unprofessional Evening Staff
Pros: -Excellent location with easy access to nearby activities. -Nice coffee/tea setup provided every morning. -Exceptional morning staff: Dora, in particular, was outstanding. She went above and beyond to address any issues and make our stay more enjoyable. Her professionalism and problem-solving skills truly held everything together and were the highlight of our experience. Cons: -Cleanliness issues: The bedboards and side tables were dusty, requiring cleaning before settling in. We also found a bedbug in the bed. While the room was changed, it raised concerns about whether the original room was properly sanitized for the next guests. -Room assignment: Despite requesting a high floor, we were placed on the noisy first floor for our first night, where the bathroom had a strong moldy smell. -Elevator delays: The elevator was extremely slow, often taking over 5 minutes, which became frustrating during our 10-day stay. -Unprofessional evening staff: Unfortunately, the evening team was disappointing. A young male receptionist and a bellboy were consistently unhelpful and dismissive. On our last night, after a fall resulting in a head injury, we requested ice but were rudely told to go to the shop instead. Their lack of empathy and unwillingness to assist guests reflected poorly on the hotel and contrasted sharply with the outstanding morning staff.
Stayed 3 nights in Dec 2024

10/10 Excellent

Alfredo

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Ricardo

Liked: Cleanliness, amenities, property conditions & facilities
Lugar callado limpio y bien ubicado …
Stayed 1 night in Dec 2024

10/10 Excellent

alice

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

alice

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel. Booked the Junior Suite which was perfect for 6 nights. Extra space was wonderful. Staff very friendly & totally helpful.. esp daytime front desk. Pool on roof top lovely. Just few metres from Malecon walkway & many restaurants. Only downside was very poor erratic wifi connections. Otherwise hidden secret !!
Stayed 5 nights in Dec 2024

10/10 Excellent

Janine

Travelled with family
Liked: Cleanliness, property conditions & facilities
Excellent location very helpful staff perfect stay
Stayed 21 nights in Nov 2024

8/10 Good

Bert

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
What was unique about this property was that it was close to everything that you wanted to be around the restaurants the ocean the beaches The Nightlife depending on which direction you went in, the Boardwalk was just minutes away! Excellent location
Stayed 12 nights in Dec 2024

10/10 Excellent

Sean

Travelled with group
Liked: Cleanliness, room comfort
Hotel staff are always very friendly and accommodating. I stay at this hotel every time I come to Puerto Vallarta.
Stayed 5 nights in Dec 2024

10/10 Excellent

cesar eduardo

Stayed 1 night in Dec 2024

10/10 Excellent

Gerardo

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great rooms in a great location at reasonable prices
Stayed 10 nights in Dec 2024

8/10 Good

Haler, Cambridge

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay if what you are looking for looking for is to be out and about. Rooms are simple, however very clean, the staff is nice and very attentive.
Stayed 1 night in Dec 2024

10/10 Excellent

michael

Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 5 nights in Dec 2024

8/10 Good

Steve

Liked: Cleanliness, property conditions & facilities
Great place I stay there regularly and I’m never just pleased
Stayed 1 night in Sep 2024

10/10 Excellent

Antonio, Portland

Liked: Cleanliness, property conditions & facilities
Dora is the best! Clean rooms. Close to everything. Nice little pool on rooftop.
Stayed 4 nights in Dec 2024

10/10 Excellent

Nancy

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

Axel

Liked: Cleanliness, property conditions & facilities
Great central location. Not the most fancy hotel but does a great a location in the heart of zona romantica. Rooftoop is nice with a beautiful view and nice little pool to cool down.
Stayed 4 nights in Dec 2024

10/10 Excellent

Jeff

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Great place! Clean an no frills, but great location and value!!
Stayed 4 nights in Dec 2024

8/10 Good

Jeffery

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great location next to many restaurants. Friendly staff. Simple but clean room.
Stayed 4 nights in Nov 2024

10/10 Excellent

Dustine, Clackamas

Liked: Cleanliness, amenities, property conditions & facilities
This is a great basic hotel. It’s in the center and walkable to all romantic zone. The only two things that I wish had been different, the pool is really shaded and not really a sunbathing area. The 3rd floor had virtually no lighting at night and I had to use my phone flashlight to see my room door!
Stayed 2 nights in Nov 2024

8/10 Good

Lori

Liked: Cleanliness
Stayed 7 nights in Nov 2024

10/10 Excellent

Javier

Liked: Cleanliness, amenities, property conditions & facilities
Great location whit close restaurant
Stayed 3 nights in Nov 2024

10/10 Excellent

Brettly Ann, Santa Maria

Liked: Cleanliness, property conditions & facilities
The staff are amazing. Thanks Dora! The property is located near just about everything you could ask for.
Stayed 8 nights in Nov 2024

10/10 Excellent

Sherryl

Travelled with partner
Liked: Cleanliness, property conditions & facilities
This is a hidden gem, with many restaurants in the area to choose from. There is no coffee service unless you purchase coffee grounds and bottled water for your coffeemaker, but there is a coffee and pastry shop 3 doors down. The rooftop pool area is lovely, but with no bar. Our unit had a full kitchen, so we could bring our drinks up and enjoy the beautiful views.
Stayed 2 nights in Nov 2024

6/10 Okay

Denise

Not the Best Experience this Time
We have stayed here before with no problems but this time there was an issue. On two occasions when we returned to our room, things were missing. Nothing big or expensive but I would like to think that the maids are honest. We are not likely to be staying here again which is too bad. The location is excellent, close to restaurants, the beach & Malecon.
Stayed 10 nights in Oct 2024