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Hotel Portonovo Plaza Malecón

3.0 star property

Photo gallery for Hotel Portonovo Plaza Malecón

Outdoor pool
Interior entrance
Reception
Standard Doble
Front of property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Parking included

Explore the area

Map
Av. Mexico # 1125, Colonia 5 de Diciembre, Puerto Vallarta, JAL, 48350
  • Camarones Beach
    ‪1 min walk‬
  • Malecon
    ‪6 min walk‬
  • Playa de los Muertos
    ‪8 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪22 min drive‬

Room options

View all photos for Basic Room

Basic Room

Basic Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Doble

Standard Doble

Standard Doble

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard

Standard

Standard

  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the area

Puerto Vallarta

With a stay at Hotel Portonovo Plaza Malecón, you'll be centrally located in Puerto Vallarta, within a 5-minute drive of Malecon and Bay of Banderas. .This hotel is 3 mi (4.8 km) from Cruise Ship Terminal and 1.2 mi (2 km) from Playa de los Muertos.

What's nearby

  • Camarones Beach - 1 min walk - 0.2 km
  • Malecon - 6 min walk - 0.6 km
  • Los Muertos Pier - 3 min drive - 2.4 km
  • Cruise Ship Terminal - 5 min drive - 4.8 km
  • Playa de los Muertos - 8 min drive - 2.0 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 22 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Rico Mac Taco - ‬1 min walk
  • ‪Lolita Restaurant - ‬1 min walk
  • ‪Café la Ventana - ‬2 min walk
  • ‪Nieves Oaxaqueñas - ‬2 min walk

About this property

Hotel Portonovo Plaza Malecón

Hotel with free breakfast, a short walk to Malecon
Hotel Portonovo Plaza Malecón offers 45 accommodations with safes and hair dryers. 32-inch LCD televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Stay in one of 45 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreation amenities such as an outdoor pool or take in the view from a rooftop terrace. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.
Take advantage of the hotel's room service (during limited hours). A complimentary continental breakfast is served daily from 8:00 AM to 11:00 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff. Planning an event in Puerto Vallarta? This hotel has 205 square feet (19 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 8:00 AM and 11:00 AM.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 205 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 9 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Portonovo
Hotel Portonovo Plaza
Hotel Portonovo Plaza Puerto Vallarta
Portonovo
Portonovo Hotel
Portonovo Plaza
Portonovo Plaza Puerto Vallarta
Hotel Portonovo Plaza Malecón Puerto Vallarta
Portonovo Plaza Malecón Puerto Vallarta
Portonovo Plaza Malecón
Portonovo Plaza Malecon
Hotel Portonovo Plaza Malecón Hotel
Hotel Portonovo Plaza Malecón Puerto Vallarta
Hotel Portonovo Plaza Malecón Hotel Puerto Vallarta

Hotel Portonovo Plaza Malecón Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 432 out of 1004 reviews
Rating 8 - Good. 313 out of 1004 reviews
Rating 6 - Okay. 143 out of 1004 reviews
Rating 4 - Poor. 62 out of 1004 reviews
Rating 2 - Terrible. 54 out of 1004 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is literally just around the corner from my favourite taco stand, and has gated off street parking for cars.
Stayed 1 night in Jan 2025

10/10 Excellent

Kimberley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would have been nice to have a mini fridge and some chairs to sit on. Other than that great hotel! Great service and perfect location
Stayed 6 nights in Jan 2025

8/10 Good

Ginette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

2/10 Terrible

Mohamed Haliek, Surrey

Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel was terrible no internet working in the room always go to lobby, I book two twin bed they gave us single bed , room weary noise , shower door broken mainly in the hotel no one speak English
Stayed 2 nights in Jan 2025

10/10 Excellent

Israel

Stayed 1 night in Dec 2024

4/10 Poor

Edgar

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not very clean, there was hair in the bed sheets and all over the floor. It felt very dirty.
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very good the breakfast was ok close to everything to the melicon and grocery store right across the street.
Stayed 2 nights in Jan 2025

6/10 Okay

Francisco

Stayed 3 nights in Jan 2025

6/10 Okay

Francisco

Travelled with family
Disliked: Cleanliness
They didn’t clean my room one day and days they did it was at 5 pm
Stayed 2 nights in Jan 2025

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The internet connection was terrible!
Stayed 4 nights in Dec 2024

6/10 Okay

Dudley

Liked being by the beach and Malecon. Nice area lots of good food opportunities.
Stayed 1 night in Jan 2025

8/10 Good

Rod

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and staff was friendly
Stayed 2 nights in Jan 2025

10/10 Excellent

Tyrone, Kitchener

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for the price. The hotel is located in the center of all the action.
Stayed 1 night in Jan 2025

2/10 Terrible

Griselda

Stayed 3 nights in Nov 2024

10/10 Excellent

Phithizela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location! Location! Location!

Excellence: Rooms and the entire hotel are extremely clean beyond my expectations. Tasty breakfast everyday. Location, location, location: near the beach, restaurants, shops for souveniors, the Malecon is within walking distance and a lot of other activities. Staff: Kitchen staff, housekeeping and even the front office staff are great people. Areas of improvement: The room had no refrigerator and a safe. I am not sure if it was the room I chose or this was true everywhere. Check the details before booking as I had assumed the fridge came with the room. The internet did not work in the room either so if you are teleworking, this may not be the best choice.
Stayed 6 nights in Dec 2024

10/10 Excellent

Ranbir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Jan

Liked: Cleanliness, staff & service
Stayed 7 nights in Dec 2024

6/10 Okay

Arliza

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The wifi is terrible when you’re back in your room. Very good breakfast. The senyoras cooked very good corned beef with potatoes! Staff are nice and accommodating. Loud noises at night from downtown cars.
Stayed 4 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every one was friendly & was located where we wanted to be
Stayed 1 night in Dec 2024

8/10 Good

alain

Liked: Cleanliness, staff & service, property conditions & facilities

Exactement répondu à mes attentes

Cet hôtel à repondu à mes attentes. Bien situé. Bien reçu, par le personnel (souriants et acceuillants)
Stayed 15 nights in Nov 2024

10/10 Excellent

FEDERICO

Travelled with family
Liked: Cleanliness, staff & service
Great weekend breakfast
Stayed 1 night in Dec 2024

10/10 Excellent

Ginette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

ANTONINO

Business traveller
Liked: Cleanliness, staff & service, amenities
Very welcoming staff
Stayed 2 nights in Dec 2024

10/10 Excellent

guzmán

Liked: Staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Dec 2024