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Hyatt Ziva Puerto Vallarta - All-inclusive

4.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hyatt Ziva Puerto Vallarta - All-inclusive

Children's activities
Poolside bar
Beach bar
Lobby
Swim Up King(18+only)

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • All-inclusive
    All-inclusive
  • Pool
    Pool
  • Hot tub
    Hot tub
  • Spa
    Spa
  • Room service
    Room service

Explore the area

Map
Carretera Barra de Navidad, Km. 3.5 Zona Hotelera Sur, Puerto Vallarta, 48390
  • Conchas Chinas Beach
    9 min walk
  • Lindomar Beach
    10 min walk
  • Playa de los Muertos
    10 min drive
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    34 min drive

Room options

View all photos for Ocean Front King

Free minibar, in-room safe, desk, iron/ironing board

Ocean Front King

  • 44 sq m
  • Sleeps 3

View all photos for Ocean View Balcony Double

Free minibar, in-room safe, desk, iron/ironing board

Ocean View Balcony Double

  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean Front Double

Free minibar, in-room safe, desk, iron/ironing board

Ocean Front Double

  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Ocean View Suite King

Club Ocean View Suite King

Club Ocean View Suite King

  • 65 sq m
  • Sleeps 4

View all photos for Club Ocean View Suite Double

Terrace/patio

Club Ocean View Suite Double

  • 65 sq m
  • Sleeps 5

View all photos for Ocean View Double

Free minibar, in-room safe, desk, iron/ironing board

Ocean View Double

  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View King

Ocean View King

Ocean View King

  • 44 sq m
  • Sleeps 3

View all photos for Club Ocean Front Hot Tub King

Club Ocean Front Hot Tub King

Club Ocean Front Hot Tub King

  • 65 sq m
  • Sleeps 4

View all photos for Club Ocean Front Hot Tub Double

Club Ocean Front Hot Tub Double

Club Ocean Front Hot Tub Double

  • 65 sq m
  • Sleeps 5

View all photos for Swim Up King(18+only)

Swim Up King(18+only)

Swim Up King(18+only)

  • 44 sq m
  • Sleeps 3

View all photos for Swim Up Double(18+only)

Swim Up Double(18+only)

Swim Up Double(18+only)

  • 44 sq m
  • Sleeps 4

View all photos for Double

Double

Double

  • 44 sq m
  • Sleeps 4

View all photos for Ocean View Balcony King

Free minibar, in-room safe, desk, iron/ironing board

Ocean View Balcony King

  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Plunge Pool Suite King

One Bedroom Plunge Pool Suite King

One Bedroom Plunge Pool Suite King

  • 116 sq m
  • Sleeps 3

View all photos for Club Ocean View Swim up Suite Double (18+ only)

Club Ocean View Swim up Suite Double (18+ only) | Living area

Club Ocean View Swim up Suite Double (18+ only)

  • Sleeps 4
  • 2 Double Beds and 1 Queen Sofa Bed

View all photos for King

Free minibar, in-room safe, desk, iron/ironing board

King

  • 44 sq m
  • Sleeps 3

View all photos for Club Ocean View Swim Up Suite King (18+only)

Club Ocean View Swim Up Suite King (18+only) | Living area

Club Ocean View Swim Up Suite King (18+only)

  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Similar properties

Exterior
Velas Vallarta Suites Resort All Inclusive
On private beach
Pool
Breakfast included
All-inclusive
4.6 out of 5, Wonderful, (1004)
The price is AU$660
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Velas Vallarta Suites Resort All Inclusive

About the area

Puerto Vallarta

With a stay at Hyatt Ziva Puerto Vallarta - All-inclusive in Puerto Vallarta (Conchas Chinas), you'll be within a 5-minute drive of Malecon and Bay of Banderas. .This all-inclusive property is 5.7 mi (9.2 km) from Cruise Ship Terminal and 1.4 mi (2.2 km) from Playa de los Muertos.

What's nearby

  • Conchas Chinas Beach - 9 min walk - 0.8 km
  • Olas Altas Street - 3 min drive - 2.3 km
  • Los Muertos Pier - 3 min drive - 2.3 km
  • Malecon - 5 min drive - 4.2 km
  • Playa de los Muertos - 10 min drive - 2.3 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 34 min drive

Restaurants

  • ‪Sapphire Ocean Club | Bistrot Local - ‬3 min drive
  • ‪Blaze Grill - ‬2 min walk
  • ‪Blue Chairs Roof Top - ‬3 min drive
  • ‪Melanzane - ‬1 min walk
  • ‪Pureza - ‬2 min walk

About this property

Hyatt Ziva Puerto Vallarta - All-inclusive

Luxury property on the beach, with 4 outdoor swimming pools
Hyatt Ziva Puerto Vallarta - All-inclusive offers 335 air-conditioned accommodations with free minibar items and laptop-compatible safes. LED televisions come with premium satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, a spa tub, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Vita Mar Spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Make yourself at home in one of the 335 air-conditioned rooms featuring free minibar items and LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, an outdoor tennis court, and a fitness center. Additional amenities at this property include concierge services, an arcade/game room, and gift shops/newsstands.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Mexican cuisine at Casa Grande, one of the property's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 6 bars/lounges.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Puerto Vallarta? This property has 12296 square feet (1142 square meters) of space consisting of conference space and 8 meeting rooms. Free self parking is available onsite.
Casa Grande - This theme restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Blaze - This theme restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open select days.
Pureza - This restaurant specializes in Asian cuisine. Open daily.
Melanzane - This theme restaurant specializes in Italian cuisine and serves lunch and dinner. Open select days.
Vivaz Buffet - Overlooking the pool, this buffet restaurant specializes in international cuisine and serves breakfast and lunch. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (some restrictions)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Language
Pilates
Yoga

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • 5 restaurants and 1 coffee shop/cafe
  • 6 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Casa Grande
  • Blaze
  • Pureza
  • Melanzane
  • Vivaz Buffet

Things to do

  • 4 outdoor pools
  • Fitness classes
  • Arcade/games room
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Kayaking
  • Lifeguards on-site
  • Outdoor tennis court
  • A hot tub
  • Tennis
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Arcade/games room
  • Children's games
  • Children's pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space (12296 square feet)
  • Coworking spaces
  • Meeting rooms - 8

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Lifeguards on site
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Beach towels
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • Romance packages available
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Dressing gowns
  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Towels

Entertainment

  • LED TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

More

  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Recycling
  • Slippers
  • Turndown service
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hyatt Ziva Puerto Vallarta All Inclusive All-inclusive property
Hyatt Ziva Puerto Vallarta
Hyatt Ziva
Hyatt Ziva Puerto Vallarta In

Hyatt Ziva Puerto Vallarta - All-inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 790 out of 1244 reviews" "
Rating 8 - Good. 247 out of 1244 reviews" "
Rating 6 - Okay. 112 out of 1244 reviews" "
Rating 4 - Poor. 55 out of 1244 reviews" "
Rating 2 - Terrible. 40 out of 1244 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Liliana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Kind and respectful employees, clean rooms. Would definitely recommend this place and I’ll be returning soon
Stayed 4 nights in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Jaime

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Jaime

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The workers made the experience even better!
Stayed 3 nights in Aug 2024

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Hotel was under construction. We were there for a wedding and several of us, at least 5, had to change rooms several times due to construction noise, paint thinner smell, no air conditioning or hot water. Food was just ok. Spa was nice.
Stayed 4 nights in Aug 2024

8/10 Good

Tehmina

Travelled with family
Liked: Cleanliness, amenities
Staff need to be more friendly and smile more. It’s not polite when one staff suggests to give tip his coworker. Always remember TIPS are optional…and very annoying when staff trying to sell membership …
Stayed 5 nights in Aug 2024

8/10 Good

Priscilla

Liked: Staff & service
Stayed 5 nights in Aug 2024

10/10 Excellent

Celina Bianca Miranda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I had tons of fun staying at this resort!
Stayed 4 nights in Aug 2024

10/10 Excellent

Kim

Liked: Cleanliness, amenities, property conditions & facilities
I enjoy the day, everyone was wonderful. So many different restaurants and clubs to choose from.
Stayed 3 nights in Aug 2024

10/10 Excellent

Brandy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
They were doing construction on the property and notified us it would be loud. They offered us an upgrade to the presidential suite. Very Nice!!
Stayed 6 nights in Aug 2024

10/10 Excellent

Raphael Valery Leal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our time at Hyatt Ziva Puerto Vallarta. We stayed at a room not yet renovated at the main tower, and it was absolutely amazing: spacious, convenient and well furnished. We could not believe it was one of the "old" rooms. The dining options are excellent, with plenty of options for everyone. Our preferred place was the beach: beatiful, safe, with easy access and, in practice, for resort guests only. The stores inside the resort were closed, and would like to have the opportunity to buy small stuff, including souvenirs, in the hotel, without the need for a trip to town.
Stayed 7 nights in Aug 2024

6/10 Okay

Heather, Scottsdale

Travelled with family, Travelled with group
Liked: Cleanliness
There are definitely pros and cons to this property. The rooms were so hot and humid that it was uncomfortable to sleep, especially after being in the sun all day. The thermostat must have been programmed to not go below 75°. It was so humid in there that all of our clothes were damp. Some people in our group didn’t have any hot water in their showers. Not pleasant , wouldn’t go back for this reason. As far as service, the guys at the swim up bar were fantastic! Gerardo at the Italian restaurant was great! Not realizing there was only outdoor seating at the steakhouse, blaze was unbearable in that heat. The food and service were great but it was far too hot to only offer outdoor seating without the help of more fans. On our last night, our group went to the Thai restaurant and 3 of the 12 of us became very sick which was unfortunate. The service wasn’t good, it took forever to get our food and drinks. We had a reservation but it took them 20min just to build our table when they were unoccupied so that was frustrating. It was not the kind of end to our trip that we were hoping for. Thank goodness for good friends to make the best of it but I wouldn’t return to this location.
Stayed 3 nights in Aug 2024

10/10 Excellent

Rosio Martinez

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole staff is amazing and so welcoming!!
Stayed 7 nights in Aug 2024

6/10 Okay

Dongwoon, FEDERAL WAY

Travelled with family
Disliked: Property conditions & facilities
The property is too old.
Stayed 5 nights in Aug 2024

6/10 Okay

Christy

Travelled with family
They make you work to get good food. If only the pool/beach bartenders were able to bring people food. That would make such a difference. The buffet/room service food was terrible- but it would be better than starving on the beach. This was my first all-inclusive, so maybe this is normal? The restaurants had ok food, but they encouraged reservations and had a dress code, which makes it impossible to be spontaneous. So many times I just wanted to stay on the beach and enjoy, but around 3-4pm the hunger would win and we had to pack it up to search for sustenance. If you are a big drinker and don’t need food- this place will be your dream hotel.
Stayed 4 nights in Aug 2024

10/10 Excellent

Juan

Stayed 4 nights in Aug 2024

10/10 Excellent

Vandhana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Kimberly, FANWOOD

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food, drinks and service. Nice property, friendly staff!
Stayed 7 nights in Aug 2024

6/10 Okay

Rene

The place is nice, but could be a lot better. Most rooms are out dated, need a lot of remodeling. Air conditioning, furniture, etc. Food and drinks are ok, but a lot of room for improvements.
Stayed 5 nights in Jul 2024

10/10 Excellent

Leticia

Stayed 3 nights in Aug 2024

10/10 Excellent

Yosef

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Aug 2024

10/10 Excellent

Ethel Joy Macatuno

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the property. Amenities are great. Staff are superb especially Jose, the bartender in the VIP Premium Lounge Bar. Reynaldo in the front desk is also very courteous. All the servers in all restaurants are very friendly. Rooms are nice and spacious. Only I didn’t like is they keep asking is if we are celebrating any occasion and we said yes but they didn’t do anything unlike in other properties they usually give like some slice of cake and a drink (to celebrate) in the room but overall is great!
Stayed 3 nights in Aug 2024

8/10 Good

Jaspreet

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was great a lot of options
Stayed 2 nights in Jun 2024

10/10 Excellent

Krystal

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 everything was perfect. Didn’t want to leave and would definitely book again
Stayed 3 nights in Aug 2024