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Krystal Vallarta - All Inclusive

3.5 star property

Photo gallery for Krystal Vallarta - All Inclusive

4 restaurants, Regional cuisine
Terrace/patio
On the beach
Exterior
3 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers

Reviews

6.6 out of 10

Popular amenities

  • All-inclusive
  • Parking available
  • 24/7 front desk
  • Bar
  • Housekeeping
  • Pool

Explore the area

Map
Av. de las Garzas S/N, Zona Hotelera, Puerto Vallarta, JAL, 48300
  • Hotel Zone Beach
    ‪10 min walk‬
  • La Isla
    ‪11 min walk‬
  • Puerto Mágico
    ‪11 min walk‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, Ocean View

1 bedroom, in-room safe, desk, blackout curtains

Standard Room, Ocean View

  • 4 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Garden View

1 bedroom, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Garden View

  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Mountain View

Deluxe Room, 1 King Bed, Mountain View

Deluxe Room, 1 King Bed, Mountain View

  • 40 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Ocean View

1 bedroom, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Ocean View

  • 4 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Sea View

1 bedroom, in-room safe, desk, blackout curtains

Deluxe Room, Sea View

  • 40 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, Garden View

Standard Room, Garden View

Standard Room, Garden View

  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, Mountain View

Deluxe Room, Mountain View

Deluxe Room, Mountain View

  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Sea View

1 bedroom, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, Sea View

  • 40 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

Similar properties

Outdoor pool

Canto del Sol Puerto Vallarta All Inclusive

  • Pool
  • All-inclusive
  • Free WiFi
  • Restaurant
3.8 out of 5, Good, (2449)
The price is AU$458
for 1 room
includes taxes & fees
23 Feb - 24 Feb
Canto del Sol Puerto Vallarta All Inclusive

About the area

Puerto Vallarta

With a stay at Krystal Vallarta - All Inclusive in Puerto Vallarta (Hotel Zone), you'll be within a 5-minute drive of Cruise Ship Terminal and Malecon. .This all-inclusive property is 0.1 mi (0.1 km) from Bay of Banderas and 3.8 mi (6.1 km) from Playa de los Muertos.

What's nearby

  • Hotel Zone Beach - 10 min walk
  • La Isla - 11 min walk
  • Puerto Mágico - 11 min walk
  • Cruise Ship Terminal - 14 min walk
  • Malecon - 5 min drive

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 11 min drive

Restaurants

  • ‪Starbucks - ‬6 min walk
  • ‪Porfirio’s - ‬6 min walk
  • ‪Vaca Argentina - Vallarta - ‬6 min walk
  • ‪Outback Steakhouse - ‬6 min walk
  • ‪Tacos Candora - ‬10 min walk

About this property

Krystal Vallarta - All Inclusive

On beach with 3 outdoor pools, near Cruise Ship Terminal
Krystal Vallarta - All Inclusive offers 388 air-conditioned accommodations with safes and complimentary bottled water. Plasma televisions are featured in guestrooms. Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a fitness center.
Make yourself at home in one of the 388 air-conditioned rooms featuring plasma televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls.
Dip into one of the 3 outdoor swimming pools or enjoy other recreational amenities including a waterslide and a fitness center.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Satisfy your appetite with Regional cuisine at Aquamarina, one of the property's 4 restaurants. Relax with your favorite drink at the bar/lounge or the poolside bar.

Featured amenities include a 24-hour front desk and an elevator. Planning an event in Puerto Vallarta? This property has 11819 square feet (1098 square meters) of space consisting of conference space and 3 meeting rooms. Self parking (subject to charges) is available onsite.
Aquamarina - This buffet restaurant specializes in Regional cuisine. Guests can enjoy drinks at the bar.
Las Velas - This buffet restaurant is located by the pool and specializes in Regional cuisine. Guests can enjoy drinks at the bar. Open select days.
Cinque Terre - This diner specializes in Italian cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Kamakura - Onsite theme restaurant. Open daily.
Lobby Bar - Onsite lobby lounge. Open daily.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (MXN 50 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • 4 restaurants
  • 1 poolside bar and 1 bar

Restaurants on site

  • Aquamarina
  • Las Velas
  • Cinque Terre
  • Kamakura
  • Lobby Bar

Things to do

  • 3 outdoor pools
  • Children's pool
  • Fitness centre

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Snack bar/deli
  • Water slide

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping

Business services

  • Conference space (11819 square feet)
  • Meeting rooms - 3

Outdoors

  • Beachfront location
  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bath or shower
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch plasma TV

Food and drink

  • Free bottled water

More

  • Desk
  • Free local calls
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Self parking fee: MXN 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Krystal Vallarta
Krystal Vallarta All Inclusive
Krystal Vallarta - All Inclusive Puerto Vallarta
Krystal Vallarta - All Inclusive All-inclusive property

Krystal Vallarta - All Inclusive Reviews

Reviews

6.6
Rating 10 - Excellent. 153 out of 630 reviews
Rating 8 - Good. 144 out of 630 reviews
Rating 6 - Okay. 131 out of 630 reviews
Rating 4 - Poor. 97 out of 630 reviews
Rating 2 - Terrible. 105 out of 630 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

MARIO

Disliked: Staff & service, property conditions & facilities, room comfort
Poot service
High rates, old facilities, no services around the pool and the beach. No respect for the pool guidelines.
Stayed 2 nights in Oct 2024

2/10 Terrible

Iliana

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT STAY!!!!
I WILL NEVER STAY AT THIS HOTEL AGAIN. IT WAS THE RUN DOWN THE PICTURE ARE NOT
Stayed 1 night in Oct 2024

2/10 Terrible

Cristian

Travelled with group
Disliked: Amenities
TERRIBLE!! Nothing looked like in the pictures in Expedia. Property is very old and rundown. There is construction everywhere in the property. It was very hot in puerto Vallarta with extremely high humidity and the only functioning indoors restaurant had no air conditioning. Nothing in the gym worked. Food was mediocre at best. Tv in the room never worked and they never got it fixed. Ruined my vacation.
Stayed 8 nights in Oct 2024

2/10 Terrible

Latochia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Ashley

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 7 nights in Sep 2024

6/10 Okay

Nav

Liked: Cleanliness, room comfort
A mod level 3.5 star resort with good quality food.
Stayed 1 night in Sep 2024

8/10 Good

Alandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Me and my boyfriend stayed here for 5 days 4 nights. We got the deluxe sea room, which I have to start by saying had the most BEAUTIFUL view. The room itself had a large king sized bed, a TV with a few English Chanel’s, and a nice rainfall shower. The only downside was the sink didn’t properly drain so water and debree built up during our stay. The customer service at this resort is phenomenal. When you book with Expedia, they give you a separate wristband than the other guests, and prioritize your check in and check out so you don’t have to wait in line. And they even brought a dessert up to our room for no reason, it was delicious and very kind. The servers and bartenders were so kind to us as well. 10/10. The downside to the resort was the construction going on- but it wasn’t noisy. Luckily they had barriers so you couldn’t see it much. The food at the resort was mid. The fish and ceviche was really good, and the fruit was very fresh. they did some “western” style foods which were not my cup of tea. Fries were soggy. The pasta had a weird flavour too it- but I might just not be used to Mexican dairy products. But overall decent for the price 6/10. However me and my boyfriend came late to breakfast and the staff went out of their way to cook us FRESh breakfast if whatever we wanted. Best pancakes I’ve had. 10/10 The beach out front was lovely and so was the pool! Along with the guy who runs the pool activities was AMAZING to us and super friendly. 10/10
Stayed 4 nights in Sep 2024

10/10 Excellent

Reynaldo

Excellent
Stayed 2 nights in Jun 2024

8/10 Good

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was just right, due to, active construction on the property. However, all staff members were superb, especially at the food service areas. Also, walking outside the property is safe and plenty of restaurants nearby and a mall. It was a good stay.
Stayed 4 nights in Sep 2024

10/10 Excellent

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safety and convenience.
Stayed 2 nights in Aug 2024

2/10 Terrible

Liliana

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Deje comentario en el mensaje.
Stayed 5 nights in Aug 2024

8/10 Good

Connor

Travelled with partner
Liked: Cleanliness, staff & service
Went during August and none of the A-La-cart restaurants were open, buffet had very limited selection as well. Everything in the gym was broken. Everything else was good
Stayed 11 nights in Aug 2024

6/10 Okay

Ricardo

Travelled with family
Disliked: Staff & service
I don’t know what they mean when they sale a Felix room. No above that a standard room. Mini bar completely empty
Stayed 4 nights in Aug 2024

8/10 Good

Raya Diamond

Stayed 8 nights in Jun 2024

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

6/10 Okay

Patricia

Travelled with family
Disliked: Amenities, property conditions & facilities
New building is nice but door to balcony not working plug toilet all the time, other areas and restaurants outdated, very dirty beach
Stayed 2 nights in Aug 2024

4/10 Poor

Joel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Cheap price is noticable. Good hotel overall but needs work.
Stayed 5 nights in Aug 2024

10/10 Excellent

MONICA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffet needs more variety and some improvement.
Stayed 3 nights in Aug 2024

2/10 Terrible

VICTOR, Franklin

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Este hotel de esta yendo por la coladera.
Stayed 3 nights in Jul 2024

10/10 Excellent

Esmeralda saldana

Travelled with partner
Liked: Amenities
Muy bonito y muy amables
Stayed 3 nights in Jul 2024

10/10 Excellent

Romina Guadalupe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very welcoming and friendly. The property was very beautiful and clean. Food was amazing and there were many different options to choose from. Pools and beaches were lovely. Lots of things to do around the property and it is a very walkable area.
Stayed 6 nights in Jul 2024

4/10 Poor

Julien Andre

Travelled with family, Business traveller, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very tired hotel would not stay here again
Stayed 4 nights in Jul 2024

6/10 Okay

Julien Andre

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Travelocity needs to get updated photos for this property. It looks nothing like the photos online. The pools and beach area were very dirty. The loungers were dirty, the restaurants that were all supposed to be open, were not. Only really saw two open restaurants. One was decent but the one by the pool was questionable. The drinks were unidentifiable ask for a margarita and got mostly Fresca. All the drinks were bad so we just didn’t drink there. Breakfast buffet was good at Aquamarina. Dinner at same was good if it were Mexican food. Rooms were bare minimum but clean. A/C was questionable in some rooms and excellent in others. We had 3 rooms, one was great the other OK and the 3rd we had to go buy a fan and didn’t have a lamp. Overall I would not stay here again as this hotel is very tired. The staff on the other hand was very accommodating and courteous as all Mexican nationals are and which is why I enjoy going to Mexico. Also, the river was next to the hotel. So when it rained in the mountains, the water looked like chocolate in the bay right in front of hotel. It took a couple days to get back to normal. This couldn’t be helped but do not recommend staying at a hotel where the river is close. This was my first trip to Puerto Vallarta, this has not deterred me from coming back. I would just need to choose a newer and all adult hotel closer to if not in Zona Romantica. But I heard there’s a river down that way too but we didn’t see any brown water that way.
Stayed 4 nights in Jul 2024

10/10 Excellent

IRENE

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service love the place
Stayed 4 nights in Jul 2024

10/10 Excellent

Juventino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Hotel. Sandra from the front desk helped us a lot, it made the whole experience better.
Stayed 7 nights in Jun 2024