We give this property 1 star but will share the positive and negative.
First the positive: the views are stunning because it's right on the beach. Some of the staff that work the restaurant and bars are helpful and pleasant to talk to. The location of the resort is great and close to many great destinations.
Now the negative: everything you read in other negative reviews is TRUE! The front desk is horrible. They're not pleasant and most of them (so we don't say all) are rude. The hotel manager (forgot the name of the lady) is very rude and talked to us like we're staying there for free, and not like we payed thousands to stay 10 freaken nights! And the last day, when the bracelets are cut after 11am, they treat you like garbage that needs to be out of their way. If you need to pay for a drink at the bar, it's a process that involves many people talking on the reado, and an actual physical receipt for 5 dollars! Meanwhile we saw people not affiliated with the resort hust walk up and pay for drinks in cash, so go figure! Throughout the stay, they followed everyone around enforcing stupid rules. This resort is about numbers and making money for the owner, they get alot of people because they're cheaper than nearby hotels and have zero effs to give about your experience. There's only one restaurant for all meals and there's always a line like you're lining up to get a government supply for free, not like you payed thousands for all inclusive. The food is not good for the most pa