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Los Arcos Suites

3.5 star property

Photo gallery for Los Arcos Suites

Reception
Outdoor pool
Front of property
Exterior
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • All-inclusive
  • 24/7 front desk
  • Room service
  • Housekeeping
  • Pool
  • Air conditioning

Explore the area

Map
Manuel M Dieguez 164, Puerto Vallarta, JAL, 48380
  • Olas Altas Street
    ‪1 min walk‬
  • Playa de los Muertos
    ‪1 min walk‬
  • Los Muertos Pier
    ‪3 min walk‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪27 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • 25 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Puerto Vallarta

With a stay at Los Arcos Suites in Puerto Vallarta (Romantic Zone), you'll be steps from Playa de los Muertos and Bay of Banderas. .This beach hotel is 1.4 mi (2.2 km) from Malecon and 4.5 mi (7.3 km) from Cruise Ship Terminal.

What's nearby

  • Olas Altas Street - 1 min walk
  • Playa de los Muertos - 1 min walk
  • Los Muertos Pier - 3 min walk
  • Malecon - 19 min walk
  • Cruise Ship Terminal - 8 min drive

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 27 min drive

Restaurants

  • ‪Pancho's Takos - ‬2 min walk
  • ‪Lix by Xocodiva - ‬2 min walk
  • ‪Tuna Azul - ‬1 min walk
  • ‪Dee's Coffee Company - ‬2 min walk
  • ‪Mar y Vino - ‬2 min walk

About this property

Los Arcos Suites

Beach fun in outdoor pool, near Playa de los Muertos
Los Arcos Suites offers 44 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and hair dryers. Rooms open to balconies. Flat-screen televisions come with cable channels. Accommodations at this 3.5-star hotel have kitchenettes with refrigerators and cookware/dishes/utensils. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.
Make yourself at home in one of the 44 air-conditioned rooms featuring kitchenettes. Rooms have private balconies. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and refrigerators, as well as phones with free local calls.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Take advantage of the hotel's room service (during limited hours).

Featured amenities include a 24-hour front desk, multilingual staff, and ATM/banking services. Guests may use a roundtrip airport shuttle for a surcharge, and limited parking is available onsite.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Los Arcos Suites are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals and snacks included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited on-site parking
  • Return airport shuttle (surcharge)

Food and drink

  • Room service available

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Kitchenette
  • Outdoor pool
  • Fridge

Conveniences

  • ATM/banking services
  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Cookware/dishes/utensils
  • Griddle
  • Kitchenette
  • Fridge
  • Toaster

More

  • Access via exterior corridors
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in All Inclusive plans receive their meals and drinks in the restaurants and bars at Playa Los Arcos Hotel, adjacent to the property.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:00 AM to 10:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Los Arcos Suites
Los Arcos Suites Hotel
Los Arcos Suites Hotel Puerto Vallarta
Los Arcos Suites Puerto Vallarta
Suites Los Arcos
Los Arcos Hotel Puerto Vallarta
Los Arcos Puerto Vallarta
Los Arcos Suites Hotel
Los Arcos Suites Puerto Vallarta
Los Arcos Suites Hotel Puerto Vallarta

Los Arcos Suites Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 404 out of 1000 reviews
Rating 8 - Good. 367 out of 1000 reviews
Rating 6 - Okay. 142 out of 1000 reviews
Rating 4 - Poor. 51 out of 1000 reviews
Rating 2 - Terrible. 36 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Marianne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very accommodating. Close to everything in the romantic zone
Stayed 3 nights in Nov 2024

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

6/10 Okay

Phyllis

Travelled with group
Disliked: Property conditions & facilities
The hotel is well located and close to the main hotel Playa Los Arcos. It needs renovation and doesn't come close to the service and joy of Playa. The biggest issue we had was that housekeeping never got the message that there were 3 of us in the room. We also got conflicting information from the front desk about check out time. We'll try to avoid this hotel in the future.
Stayed 7 nights in Nov 2024

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Oct 2024

8/10 Good

Janine

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice that we could store our bags and use the facilities after checkout until we were getting picked up a few hours later. It’s a great location for walking around and the beach club is great to have as an option.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second stay at this property, around 10 stays with the sister property. Great location - always a reliable stay. The suites could use an update.
Stayed 8 nights in Oct 2024

10/10 Excellent

Carolyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay at Los Arcos everytime we go to PV. It is the best location there is. You are right in the middle of old town, you can walk to bars and restaurants, you can easily walk to the Malecon. The pool is fantastic, they do have an adults only pool as well. It's right on the beach, and they do serve drinks down there. This time the main hotel was full, so we stayed at Los Arcos Suites, but it is just across the street and half a block up. We could walk to the pool/dining in less than 5 minutes. There is another pool at Los Arcos Suites, but it's very quiet, and no bar over there. The staff is always SO accomodating and friendly. The food is great. Even tho it's a buffet, it does vary from day to day, so you don't get sick of eating the same stuff everyday. It's a $10 uber ride from the airport, you do have to walk across the pedestrian bridge from the airport to get uber from the airport, but uber from hotel to airport arrived in 2 minutes and again was only $10. A cab ride is $40. Miguel on the beach was an amazing server! 5 stars will definitely stay again and again!
Stayed 6 nights in Oct 2024

10/10 Excellent

joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😘
Stayed 7 nights in Oct 2024

10/10 Excellent

daniel james, Chula Vista

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a VIP member, they let me use the pools at the other hotels. Great price on the all-inclusive and stay in general. Staff was excellent across the board. Definitely staying there again and again as I had many times now.
Stayed 6 nights in Oct 2024

10/10 Excellent

Juan

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very clean and the rooms were spacious. We had breakfast each morning at the playa arcos hotel. The food was delicious and the staff was very friendly and helpful (especially Miguel who served us at mi pueblito restaurant and at the beach all 3 days we were there. )
Stayed 3 nights in Oct 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Price
Stayed 4 nights in Oct 2024

10/10 Excellent

Darlene, Indianapolis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Francesca, Katy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2024

4/10 Poor

Shawn

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I get this hotel is in Old Town. It could use updates and better maintenance in general. Nothing special and internet was horrible. Not secured and always warnings not to trust or sign in to websites where cc info was stored. Definitely will look elsewhere on my next trip to Puerto Vallarta.
Stayed 7 nights in Oct 2024

8/10 Good

amado, whittier

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Didn't like staying at upgraded suite with no food access or bar services. You have to walk a block at main Hotel. Got free dinner but was never told they owned two other restaurants we could choose from.
Stayed 4 nights in Sep 2024

10/10 Excellent

Yissel

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great location
Stayed 3 nights in Jul 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super friendly and helpful. Hotel location is excellent! We shall return.
Stayed 5 nights in Sep 2024

6/10 Okay

Philippe, montreal

Liked: Cleanliness, staff & service
Los arcos pool was sadly closed during my whole stay. They did give me access to the main hotel for breakfast and pool access
Stayed 5 nights in Aug 2024

8/10 Good

Francisco

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 10 nights in Aug 2024

8/10 Good

Bhavesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall experience was great, facilities and neighbouring hotels linking together was good. Staff were fantastic. Bed was comfortable, room was dated but functional but great for the price. Location was amazing and close to bars, restaurants and the beach.
Stayed 7 nights in Aug 2024

10/10 Excellent

Juan M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

JILLIAN, Taos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this property, the hotel is old fashioned, perfectly located by great restaurants. They have staff who have worked here for years, always friendly and helpful!
Stayed 1 night in Aug 2024

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Los Arcos is a moderate hotel: has all the basics one needs. The buffet breakfast is excellent. Location is excellent (in the heart of the Romance Zone, walkable to the "Center"). Has very good U.S. cable t.v. selection. Staff are super helpful.
Stayed 5 nights in Aug 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
All
Stayed 3 nights in Aug 2024