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Sheraton Buganvilias Resort & Convention Center

4.5 star property

Photo gallery for Sheraton Buganvilias Resort & Convention Center

2 outdoor pools, pool umbrellas, pool loungers
4 bars/lounges, swim-up bar, poolside bar
6 restaurants, breakfast, lunch, dinner served; Mexican cuisine
Meeting facility
On the beach, sun-loungers, beach umbrellas, beach towels

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Hot tub

Explore the area

Map
Blvd. Francisco Medina Ascencio No. 999, Zona Hotelera Las Glorias C.P., Puerto Vallarta, 48333
  • Malecon
    ‪2 min drive‬
  • Cruise Ship Terminal
    ‪4 min drive‬
  • Playa de los Muertos
    ‪10 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪17 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Terrace, Garden View

Deluxe Room, 1 King Bed, Terrace, Garden View

Deluxe Room, 1 King Bed, Terrace, Garden View

  • 40 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Ocean View

Premium bedding, Select Comfort beds, minibar, in-room safe

Deluxe Room, 2 Double Beds, Ocean View

  • 40 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Terrace, Ocean View

Deluxe Room, 1 King Bed, Terrace, Ocean View

Deluxe Room, 1 King Bed, Terrace, Ocean View

  • 40 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Terrace, Garden View

Deluxe Room, 2 Double Beds, Terrace, Garden View

Deluxe Room, 2 Double Beds, Terrace, Garden View

  • 40 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Ocean View

Deluxe Room, 1 King Bed, Ocean View

Deluxe Room, 1 King Bed, Ocean View

  • 40 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Ocean View

Deluxe Room, 2 Double Beds, Ocean View

Deluxe Room, 2 Double Beds, Ocean View

  • 40 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Signature Room, 1 King Bed

Signature Room, 1 King Bed

Signature Room, 1 King Bed

  • 40 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Terrace, Ocean View

Premium bedding, Select Comfort beds, minibar, in-room safe

Deluxe Room, 2 Double Beds, Terrace, Ocean View

  • 40 sq m
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Ocean View

Deluxe Room, 1 King Bed, Ocean View

Deluxe Room, 1 King Bed, Ocean View

  • 40 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Room, 2 Double Beds

Signature Room, 2 Double Beds

Signature Room, 2 Double Beds

  • 40 sq m
  • Bay view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Garden View, Ground Floor

Deluxe Room, 2 Double Beds, Garden View, Ground Floor

Deluxe Room, 2 Double Beds, Garden View, Ground Floor

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Garden View, Ground Floor

Premium bedding, Select Comfort beds, minibar, in-room safe

Deluxe Room, 1 King Bed, Garden View, Ground Floor

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

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  • On private beach
  • Pool
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4.3 out of 5, Excellent, (1072)
The price is AU$582
for 1 room
includes taxes & fees
11 Apr - 12 Apr
The Westin Resort & Spa Puerto Vallarta

About the area

Puerto Vallarta

With a stay at Sheraton Buganvilias Resort & Convention Center, you'll be centrally located in Puerto Vallarta, within a 5-minute drive of Malecon and Cruise Ship Terminal. .This beach resort is 0.3 mi (0.4 km) from Bay of Banderas and 1.9 mi (3.1 km) from Playa de los Muertos.
View more Resorts in Puerto VallartaOpens in a new window

What's nearby

  • Playa Las Glorias - 5 min walk - 0.4 km
  • Camarones Beach - 9 min walk - 0.8 km
  • Malecon - 2 min drive - 1.8 km
  • Cruise Ship Terminal - 4 min drive - 3.6 km
  • Playa de los Muertos - 10 min drive - 3.1 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 17 min drive

Restaurants

  • ‪Birrieria los Robles - ‬4 min walk
  • ‪Nine Ninety 9 - ‬3 min walk
  • ‪Cafe Por Favor - ‬5 min walk
  • ‪Sheraton Lobby Bar - ‬1 min walk
  • ‪El Patron - ‬3 min walk

About this property

Sheraton Buganvilias Resort & Convention Center

Luxury resort on the beach, with 2 outdoor pools
Sheraton Buganvilias Resort & Convention Center offers 473 accommodations with minibars and espresso makers. Select Comfort beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include hydromassage showerheads, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

4 outdoor tennis courts and a health club are featured at the resort. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

Children under 12 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a hot tub.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Make yourself at home in one of the 473 guestrooms featuring minibars and flat-screen televisions. Your Select Comfort bed comes with premium bedding. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, outdoor tennis courts, and a health club. Additional features at this resort include wireless internet access (surcharge), concierge services, and babysitting (surcharge).
All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at La Villita, one of the resort's 6 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 4 bars/lounges. Buffet breakfasts are available daily from 11 AM to 1:00 PM for a fee.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Puerto Vallarta? This resort has 16146 square feet (1500 square meters) of space consisting of conference space and 3 meeting rooms. Free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 11 AM and 1:00 PM.
La Villita - Overlooking the ocean and garden, this family restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Las Gaviotas - This fine-dining restaurant specializes in Mexican cuisine and serves breakfast and dinner. Open daily.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at Sheraton Buganvilias Resort & Convention Center are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals and snacks included
In-room minibar (all beverages included)

Lessons/classes/games

Yoga

Entertainment

Onsite entertainment and activities

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (MXN 105 per day)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (MXN 105 per day)

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 11 AM to 1:00 PM for a fee: MXN 463 for adults and MXN 463 for children
  • 4 bars/lounges
  • 6 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • La Villita
  • Las Gaviotas

Things to do

  • 2 outdoor pools
  • 4 outdoor tennis courts
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Sauna
  • Shopping centre
  • Volleyball

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room babysitting
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 16,146 square feet of conference space
  • 3 meeting rooms
  • Business centre

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Front entrance ramp
  • Lever door handles
  • Lift (110 centimetre wide door)
  • Phone accessibility kit
  • Smooth flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 500 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 40 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 463 for adults and MXN 463 for children
  • Fee for in-room wireless internet: MXN 105 per day (rates may vary)
  • Fee for wireless internet in public areas: MXN 105 per day (rates may vary)
  • Pet fee: MXN 500 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Children under 12 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision
Guests under 12 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Property is also known as

Buganvilias
Buganvilias Resort
Buganvilias Sheraton
Sheraton Buganvilias
Sheraton Buganvilias Puerto Vallarta
Sheraton Buganvilias Resort
Sheraton Buganvilias Resort Puerto Vallarta
Puerto Vallarta Sheraton
Sheraton Buganvilias Hotel Puerto Vallarta
Sheraton Buganvilias Resort And Convention Center
Sheraton Puerto Vallarta
Sheraton Buganvilias Resort Convention Center
Sheraton Buganvilias Resort & Convention Center Resort
Sheraton Buganvilias Resort & Convention Center Puerto Vallarta

Sheraton Buganvilias Resort & Convention Center Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 557 out of 1128 reviews
Rating 8 - Good. 309 out of 1128 reviews
Rating 6 - Okay. 129 out of 1128 reviews
Rating 4 - Poor. 68 out of 1128 reviews
Rating 2 - Terrible. 65 out of 1128 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tenney

Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel near downtown area within 20 -30 minutes walk.
Stayed 7 nights in Dec 2024

10/10 Excellent

Scott

Stayed 4 nights in Nov 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Kenneth, Libertyville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

Monica Lizette

Stayed 6 nights in Dec 2024

6/10 Okay

Pedro

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
There is no entertainment at night and the ocean is not swimable due to strong undertow and VERY large rocks. All service staff was great. The Malecon is near by and an easy walk. Their dining options are okay and was not able to try Gaviotas. Gaviotas is a a four star restaurant with a strict dress requirement which I did not know. I only packed dress/golf shorts considering it is a beach destination. I want to include that the all inclusive is not all inclusive. When you go to Punta Sal for example, there are extra charges on many food items and are limited to some options on the all inclusive. Overall, nice city and excellent culture. However, if you’re looking to take a dip in the ocean or have some entertainment at night at your resort, you may or may not want to consider a different destination. One last note and very important: the time share pitch people are furious and want your attention no matter what! I told them no multiple times and finally gave in thinking it would stop. It only take 90 minutes is there pitch with a few extras they give you. Long story short, it’s not 90 minutes and I walked out after 30 minutes of several different people asking the same question and lying to me.
Stayed 5 nights in Dec 2024

10/10 Excellent

Fabienne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful surroundings and very peaceful. Great gym and rooms all very clean. The staff was lovely!
Stayed 4 nights in Dec 2024

2/10 Terrible

carmen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
HORRIBLE i paid for all inclusive I couldn't even get coffee to my room or water bottles for the coffee maker without an argument!! I took a cab to walmart to buy instant coffee.. I was told to walk down to the bar and get water bottles!! the food was NASTY my husband and I went out to eat lunch and dinner. I want a refund for the all inclusive portion i paid for. AND BREAKFAST BACON WAS HIDDEN WE HAD TO ASK AND THEY GAVE US 2 PIECES FOR BOTH OF US... WORST STAY EVER!!! AND WE TRAVEL ALL OVER MEXICO THIS WAS DEF BE THE LAST TIME I STAY AT THIS PLACE...
Stayed 8 nights in Dec 2024

10/10 Excellent

Tina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every room has a view. Pools are awesome. Short walk to the malecon. Room needed a couple small fixes and they handled within a couple hours. We have stayed here for the last 15 years in December…we love it!
Stayed 8 nights in Dec 2024

8/10 Good

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and clean rooms and common areas. The pool could have used more cleaning, it always felt a little sandy. The food at the buffet was so so but we liked that there were many, many options. The holiday activities were very fun and we enjoyed the dining options. The sand on the beach was very rocky and not great. We’ve stayed at other hotels in the area that have quite better beach conditions.
Stayed 5 nights in Dec 2024

8/10 Good

Mariana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 5 nights in Dec 2024

10/10 Excellent

EARL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 3 nights in Dec 2024

8/10 Good

Darcy

Stayed 7 nights in Nov 2024

8/10 Good

Lyudmila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Dana Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Jesus

Liked: Property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Kelli-Ann Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at the Sheraton! Easy to walk to nearby attractions, the staff were outstanding, and the food was fabulous! Highly recommend.
Stayed 7 nights in Nov 2024

4/10 Poor

APRIL, Santa Rosa

Travelled with family, Travelled with partner
Liked: Staff & service
DO NOT STAY HERE. Loud, horrible music every night. Weddings Thursday - Sunday with horrible music. Kids running up and down the hallways. Boring rooms that smell of mildew. Our blackout curtains were riddled with MOLD. We requested they be changed out and they were, but the room still smelled musty. A/C is loud and woke us up every time it came on. Food is horrible - after one botched meal, we chose to go off property to dine. Beach is awful. Sand is gross -- pebbles and rocks. We had red flag 4 out of 6 days, so we went south to find better beaches. Lots of families here, screaming babies. Entire hotels needs a makeover!!
Stayed 5 nights in Nov 2024

6/10 Okay

J Alberto

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
They see you as a number, not as a guest.
Stayed 5 nights in Nov 2024

10/10 Excellent

Martin

Travelled with family, Travelled with group
Liked: Amenities
Third trip! Always good service and dining! Beach not so good!
Stayed 14 nights in Nov 2024

2/10 Terrible

BRYAN

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible experience. I booked it for the reason it was all inclusive. However upon arrival at the desk I Was told I had to pay $125.00 per person a day. I purchased an activity through the Hotel then was forced to a presentation after I told them I was was not interested. After being held in the presentation for over 3 hours I decided to walk and went to retrieve my activity tickets which I paid for and they would not release them because they said I left and they needed to close me out at the presentation. The timeshare (EXTORTIONIST) sales person was trying to sell me a 65k membership without seeing the property or trying their amenities. As I mentioned I walked out and every single hotel workers were rude gave me bad faces and were harsh because they weren’t able to steal a dime from me. Definitely not worth it food is terrible. The hotel only has 2 restaurants for the price and the amenities not worth it. If I was able to give them ZERO (0) starts review I would because I was there on vacation not a sale or business proposal. Lost practically an entire day in their BS timeshare scam. Look elsewhere because I will next time.
Stayed 4 nights in Nov 2024

8/10 Good

Mansour, Portland

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good friendly staff.
Stayed 7 nights in Nov 2024

8/10 Good

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sheraton is always consistent with a good buffet/restaurant selection, clean and good service.
Stayed 7 nights in Nov 2024

10/10 Excellent

Jaida

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were above and beyond. My favourite place I’ve stayed in Puerto Vallarta
Stayed 6 nights in Nov 2024

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and great staff!
Stayed 3 nights in Nov 2024