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SLS Playa Mujeres – ALL Inclusive Collection

5.0 star property

Photo gallery for SLS Playa Mujeres – ALL Inclusive Collection

3 outdoor pools
3 outdoor pools
Property grounds
Free minibar, in-room safe, desk, laptop workspace
Miscellaneous

Reviews

9.0 out of 10
Wonderful

Popular amenities

Explore the area

Map
Manzana 1, Supermanzana 3, Playa Mujeres, Punta Sam, QROO, 77400
  • Punta Sam Ferry Terminal
    ‪13 min walk‬
  • North Beach
    ‪67 min walk‬
  • Isla Mujeres Ferry Terminal
    ‪61 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪39 min drive‬

Room options

View all photos for Room, 1 King Bed (Delight)

Free minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Delight)

  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Ocean View (Delight)

Free minibar, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Ocean View (Delight)

  • Ocean view
  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Delight)

Free minibar, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Delight)

  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Elite Room, 1 King Bed

Free minibar, in-room safe, desk, laptop workspace

Elite Room, 1 King Bed

  • Marina view
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

Family Room, 2 Bedrooms

  • Sleeps 7
  • 2 Queen Beds

View all photos for Elite Room, 2 Queen Beds

Free minibar, in-room safe, desk, laptop workspace

Elite Room, 2 Queen Beds

  • Marina view
  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Elite Room, 2 Queen Beds, Ocean View

Free minibar, in-room safe, desk, laptop workspace

Elite Room, 2 Queen Beds, Ocean View

  • Ocean view
  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Elite Room, 1 King Bed, Ocean View

Free minibar, in-room safe, desk, laptop workspace

Elite Room, 1 King Bed, Ocean View

  • Ocean view
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Captivate Swim out)

Free minibar, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Captivate Swim out)

  • Water view
  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Double Bed (Euphoria)

Free minibar, in-room safe, desk, laptop workspace

Suite, 1 Double Bed (Euphoria)

  • Ocean view
  • 71 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 1 King Bed (Captivate Swim out)

Free minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Captivate Swim out)

  • Water view
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Elite Suite, 1 Queen Bed with Sofa bed

Free minibar, in-room safe, desk, laptop workspace

Elite Suite, 1 Queen Bed with Sofa bed

  • Ocean view
  • 50 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Family Room, 2 Bedrooms

  • Sleeps 8
  • 2 King Beds

View all photos for Suite, 1 King Bed, Ocean View (Euphoria)

Free minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Ocean View (Euphoria)

  • Ocean view
  • 83 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View (Delight)

Free minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Ocean View (Delight)

  • Ocean view
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Punta Sam

With a stay at SLS Playa Mujeres – ALL Inclusive Collection in Punta Sam (Playa Mujeres), you'll be within a 10-minute drive of Playa Mujeres Golf Club and Ultramar Ferry Puerto Juárez. .This beach property is 13.5 mi (21.8 km) from La Isla Shopping Mall and 12.7 mi (20.4 km) from Gaviota Azul Beach.

What's nearby

  • Punta Sam Ferry Terminal - 13 min walk - 1.1 km
  • Punta Sam Beach - 13 min walk - 1.2 km
  • Mujeres Beach - 18 min walk - 1.5 km
  • Playa Mujeres Golf Club - 7 min drive - 4.1 km
  • Ultramar Ferry Puerto Juárez - 9 min drive - 6.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 39 min drive

Restaurants

  • ‪Hiroshi Bar - ‬15 min walk
  • ‪Don Fernando Lobby Bar - ‬6 min drive
  • ‪Restaurant Flamingos - ‬4 min drive
  • ‪Caprichos Villa del Palmar - ‬12 min walk
  • ‪Davinos - ‬11 min walk

About this property

SLS Playa Mujeres – ALL Inclusive Collection

Luxury property on the beach, with 3 outdoor pools
SLS Playa Mujeres – ALL Inclusive Collection offers 498 air-conditioned accommodations with free minibar items and safes. 42-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include showers with rainfall showerheads, slippers, hair dryers, and children's slippers.

This Punta Sam property provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

A private beach, a marina, and complimentary bicycles are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Ciel Spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Make yourself at home in one of the 498 air-conditioned rooms featuring free minibar items and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities at this property include complimentary wireless internet access, concierge services, and an arcade/game room.
All-inclusive rates are available at this property. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite to eat at one of the property's 18 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 3 coffee shops/cafes. Wind down with a drink at one of the 5 bars/lounges or 3 beach bars.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Punta Sam? This property has 8719 square feet (810 square meters) of space consisting of a conference center and 7 meeting rooms. Free self parking is available onsite.
SLS Playa Mujeres – ALL Inclusive Collection has 18 restaurants on site.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at SLS Playa Mujeres – ALL Inclusive Collection are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All meals, snacks, and beverages included

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 18 restaurants
  • 3 beach bars
  • 3 coffee shops/cafes
  • 5 bars/lounges
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • 3 outdoor pools
  • Air hockey
  • Arcade/game room
  • Beach club
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Bodyboard
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Foosball table
  • Free bicycle rentals
  • Full-service spa
  • Games
  • Golf carts
  • Kayaking
  • Nightclub
  • Paddleboard
  • Snorkelling
  • Table tennis
  • Water sports equipment
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free cot
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 7 meeting rooms
  • Business centre
  • Conference centre (8,719 square foot of space)
  • Coworking space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Dock
  • Free beach cabanas
  • Garden
  • Marina
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Lift (91 centimetre wide door)
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Children's slippers
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 40 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

SLS Playa Mujeres
SLS Playa Mujeres – ALL Inclusive Collection Punta Sam

SLS Playa Mujeres – ALL Inclusive Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 215 out of 306 reviews
Rating 8 - Good. 44 out of 306 reviews
Rating 6 - Okay. 24 out of 306 reviews
Rating 4 - Poor. 8 out of 306 reviews
Rating 2 - Terrible. 15 out of 306 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Beverly

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was excellent. The food was very good and service was excellent!
Stayed 4 nights in Dec 2024

10/10 Excellent

TIESHA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the property I just wish it had more things for adults only everything shuts down so early more things to do for couples .
Stayed 4 nights in Dec 2024

2/10 Terrible

Christian

Stayed 5 nights in Dec 2024

6/10 Okay

Meredith Shellnutt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Megan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property with excellent service! Great dining options and cocktail bars. We traveled as a couple snd stayed on the adults side. Facilities are new and staff went above and beyond. Will come back!
Stayed 4 nights in Dec 2024

10/10 Excellent

ULRIKE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff members were very attentive and friendly. Loved the two gyms and juice bar. My teenager loves the teen club. Breakfast buffet was great with lots of fruit options including passion fruit which I have not seen before in any Mexican all-inclusive. Great beach and nice coffee bar. Definitely need to make dinner reservations. We enjoyed our stay and will recommend to other travelers.
Stayed 6 nights in Dec 2024

2/10 Terrible

dana elizabeth

Stayed 5 nights in Dec 2024

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Mira

Liked: Staff & service
Stayed 5 nights in Dec 2024

8/10 Good

Sam

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Besides the fact that they didn’t have our reservation or room type ready at check in and they supposedly upgraded us to a better room, the rest of the trip was amazing. Hotel needs to be more organized with staffing.
Stayed 6 nights in Dec 2024

10/10 Excellent

SAMEH

Stayed 7 nights in Dec 2024

6/10 Okay

Juan

Travelled with family, Travelled with family and small children
Disliked: Staff & service
We liked that the beach was clean. We disliked the attention to the costumer of the staff. We purchased the “VIP” service but there was no VIP treatment at all.
Stayed 6 nights in Dec 2024

4/10 Poor

Yuridiana Guadalupe Arechar

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Since the beginning of our stay, we were disappointed with the check-in process. We were expecting a butler, but he never contacted us. We also wanted to make reservations for restaurants, but we were only able to do so for three days. we decided to order room service instead, as the service was superior to that of the restaurants. The food at the restaurants took longer to arrive and had a limited selection. Room service was more convenient and faster. The only aspects of our stay that we enjoyed were the spa services and the Kids pools area. The waiter, Johnathan at the pool kids area, significantly improved our experience by being prompt and attentive with a smile. However, the checkout process was even more problematic due to excessive communication issues between the staff. We encountered numerous problems with the reception and concierge areas. They gave us a credit for a cabana for all the issues that we encountered wanted to used it for spa services instead since we didn’t used the cabanas but they weren’t able to apply it.
Stayed 6 nights in Dec 2024

10/10 Excellent

Robert Lehr

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and property are gorgeous, the staff were wonderful. Very family-friendly with lots for kids as well as grown-ups to do (though if you are a teetotaler, slightly less). Though the restaurants were beautiful, the food was not quite up to par.
Stayed 4 nights in Dec 2024

10/10 Excellent

Renzo

Stayed 4 nights in Nov 2024

6/10 Okay

min

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property with wonderful staff but not enough activities. I stayed in elite room but there werent many amenities even with that. I think once it’s totally open that may change
Stayed 5 nights in Dec 2024

10/10 Excellent

Arash, Frisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is great. Staff is super nice. Food in every restaurant is amazing. All in all one of the best hotels we have ever been in Cancún area
Stayed 5 nights in Dec 2024

10/10 Excellent

Ruslan, Columbus

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here with our family (3 kids) and we all had a blast. There is something to do for everyone. They had a nice water park for kids, kids club my daughter really enjoyed. The cinema was huge and kids loved it. The rooms were really nice and clean. The resort itself is super taken care of, staff works hard to keep everything tidy and fresh. Coffee shop is the best. The restaurants were all very good especially the Japanese one. The 2 things that slack here is no nightly entertainment and no buffet for lunch/dinner. Other than that it’s a 10/10 resort. Very elegant , if you’ve been to Miami hotel 1, this is seriously a dupe of it except better.
Stayed 7 nights in Dec 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Danijela, Fort Worth

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just got back from an incredible stay at the SLS Playa Mujeres and WOW what a trip! From the moment we arrived, we felt completely taken care of. The staff is absolutely amazing, and a special shoutout goes to Omar Daniel, Ever (like Forever), and Jose at the pool/beach area. These guys went above and beyond to make our family feel special and really made the whole experience unforgettable. Omar, in particular, was a rock star. The food at the restaurants was phenomenal. Whether it was breakfast, lunch, or dinner, the quality and variety were top-notch. The beach was stunning, super calm and clean which was perfect. The kids especially enjoyed it. The room was spacious and comfortable, with everything we needed. The mattress was firm and my only complaint, but only because I prefer a super soft mattress. Snacks and mini-fridge stayed stocked throughout our entire stay. Gorgeous view of the marina from our balcony. They even made sure to cater to families with kids, which made our stay so much easier. The adults-only pool was split up, so this made it easier on us with the kids without feeling like we were in the way. The waterpark was the highlight for our littles and they couldn't get away from the area. Honestly, we couldn't have asked for a better winter vacation. The SLS Playa Mujeres nailed it as a new resort, and we are definitely coming back!
Stayed 5 nights in Dec 2024

10/10 Excellent

Andriy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Eduardo H

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service. Employees go about and beyond for you. Food is delicious. Great drinks. Can't wait to go back.
Stayed 4 nights in Dec 2024

10/10 Excellent

Chevanny Brittany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best all inclusive Resort I’ve been and I absolutely recommend 10/10
Stayed 5 nights in Dec 2024

10/10 Excellent

Cherilynne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Little unorganized with the check-in, and only 3 dining restaurants open but other than that great spot! Really great service.
Stayed 3 nights in Dec 2024

10/10 Excellent

Anabel

Stayed 3 nights in Dec 2024