Book Pura hotels

Excellent

perfect location

Located close to restaurants and stores. But fare enough away that we felt secluded.

Its good services

Checking in, I was stopped at the gate and held up for 5-10 minutes and asked for my name by the guard 4 or 5 times. I don't know how many times I had to repeat myself when the reception desk is within sight and I can just verify if I'm indeed a guest there... archaic. The actual staffs are wonderful and very courteous. Absolutely nothing to criticize on that regards; likely the best aspect of my stay. Room is small, like studio size or less; it's fine for one but would be too tight for two. The A/C on the wall is old so it doesn't automatically stop at right temperature, plus has an odd smell. It's a farm(?) so the water is very hard and has a smell plus a bunch of minerals. Food in the restaurant is decently good. However, I had to check out very early, and when asked the receptionist, they don't have anything to provide me for to-go and/or cold options. So much for the (worthless) "free breakfast". Altogether, this place isn't worth the rate. The only thing exceptional is the staff.

the staff are excellent, accomodating and courteous. the resort is hidden behind their event center.,.its a new resort so everything is still good.