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The Abbey Great Malvern

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Abbey Great Malvern

Property grounds
Superior Double Room
Interior
View from property
Hiking

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Laundry

Explore the area

Map
Abbey Road, Worcestershire, Malvern, England, WR14 3ET
  • Malvern Museum
    1 min walk
  • Mac & Jac's Cafe
    1 min walk
  • Great Malvern Station
    12 min walk
  • Gloucester (GLO-Gloucestershire)
    58 min drive

Room options

View all photos for Executive Double Room, 1 Double Bed

Executive Double Room, 1 Double Bed

Executive Double Room, 1 Double Bed

  • 23 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Double Room, 1 King Bed

Premium Double Room, 1 King Bed

Premium Double Room, 1 King Bed

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

About the area

Malvern

When you a stay at The Abbey Great Malvern in Malvern, you'll be in a shopping district, within a 5-minute walk of Malvern Museum and Great Malvern Priory. .This hotel is 0.2 mi (0.3 km) from Malvern Theatres and 0.8 mi (1.3 km) from Malvern Hills.

What's nearby

  • Great Malvern Priory - 3 min walk
  • Malvern Theatres - 3 min walk
  • Morgan Motor Company - 15 min walk
  • Malvern Hills - 17 min walk
  • Three Counties Showground - 6 min drive

Getting around

  • Great Malvern Station - 12 min walk

Restaurants

  • ‪The Nags Head - ‬16 min walk
  • ‪Brewers Arms - ‬6 min drive
  • ‪Faun - ‬5 min walk
  • ‪Caffè Nero - ‬3 min walk
  • ‪Barnards Green Fish Bar - ‬17 min walk

About this property

The Abbey Great Malvern

Hotel in Malvern with a 24-hour front desk and a coffee shop
The Abbey Great Malvern offers 103 accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Digital television is provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 103 individually decorated guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this hotel include concierge services, wedding services, and a television in a common area.
Enjoy British cuisine at Priory View Restaurant, a restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the 24-hour room service. Full breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Malvern? This hotel has 2443 square feet (227 square meters) of space consisting of a conference center and 7 meeting rooms.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Priory View Restaurant - Overlooking the garden, this restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Priory View Lounge Bar - Overlooking the garden, this bar specializes in British cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
24-hour room service is available.

Languages

English, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–10:00 AM: GBP 19.95 for adults and GBP 17.95 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Priory View Restaurant
  • Priory View Lounge Bar

Things to do

  • Bike parking
  • Bike storage

Family friendly

  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (2443 square feet of space)
  • Meeting rooms - 7

Outdoors

  • Garden
  • Outdoor entertainment area
  • Terrace
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Lift door width (centimetres): 76
  • Step-free path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 114
  • Wheelchair-accessible restaurant

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Bed sheets
  • Heating
  • Hypo-allergenic bedding
  • Portable fan

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Digital channels
  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Bulk dispenser for toiletries
  • Composting
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out fee: GBP 45.00
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 15.0 per day
Cribs (infant beds) are available for GBP 15.0 per day

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 19.95 for adults and GBP 17.95 for children
  • Pet fee: GBP 20 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 45.00
  • Crib (infant bed) fee: GBP 15.0 per day
  • Rollaway bed fee: GBP 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a first aid kit, and window guards

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Abbey Great Malvern Hotel
Abbey Great Hotel
Abbey Great Hotel Malvern
Abbey Great Malvern
Abbey Malvern
The Abbey Great Malvern
The Abbey Great Malvern Hotel
The Abbey Great Malvern Malvern
The Abbey Great Malvern Hotel Malvern

The Abbey Great Malvern Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 379 out of 831 reviews" "
Rating 8 - Good. 323 out of 831 reviews" "
Rating 6 - Okay. 89 out of 831 reviews" "
Rating 4 - Poor. 32 out of 831 reviews" "
Rating 2 - Terrible. 8 out of 831 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

dave

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very attractive building, great position, good value.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kezi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay at The Abbey. Excellent location, friendly staff, good choice for breakfast. Would highly recommend and definitely stay again.
Stayed 2 nights in Aug 2024

6/10 Okay

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
2nd stay and paid extra for a “double executive “. Word is dissppoonted , expecting a spacious room with a decent view . Instead got a dated room , view of a flat roof , 1980s style hair dryer , previous stay had a 70s stained yellow dryer ,worn brass door handles with loose fitment handles , dated curtains and mis match carpets along corridors . Breakfast is well presented and good choice . Great location to town but parking at hotel sucks when a function is on , non resistants visiting taking up all the spaces and double parking . In a nut shell , lovely looking hotel but dated interior and fittings needs upgrading .
Stayed 2 nights in Aug 2024

6/10 Okay

Nicola

Liked: Cleanliness
Clean hotel, elegant entrance and stairs. It’s in a beautiful building and lovely town. Gorgeous Abbey right next door. Lovely walks nearby, but only if you like hills. Beds were uncomfortable and the pillows were like bricks. No air con and the windows in the room didn’t open, only the ones in the bathroom. Extras were offered via email which I accepted & filled in a form but nothing was implemented.
Stayed 1 night in Aug 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Would have liked to have had a net curtain in our room.
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Fine
Stayed 1 night in Aug 2024

8/10 Good

Stuart

Stayed 2 nights in Aug 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was good, food and staff were excellent.
Stayed 1 night in Aug 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Annette

Stayed 2 nights in Aug 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing , such a pretty setting and outlook , we will be back
Stayed 2 nights in Aug 2024

8/10 Good

Frank

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a break up a long journey stay.Fantastic looking building the dining room overlooks the abbey grounds.The bed was comfortable and a nice sized bathroom.Nothing to dislike at all.
Stayed 1 night in Aug 2024

6/10 Okay

Stephen

Travelled with partner
Disliked: Staff & service
Very nice place near town centre and next to the Priory which is beautiful. Not so pleased with the constant noise and also that nobody came to clean our room until after 1530 far too late when we wanted to rest. Reception staff very helpful
Stayed 2 nights in Jul 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel - recommended
Great location comfortable room No air con so room was very hot… not usually a problem in England!!! Amused that the free bottle of water was from Harrogate
Stayed 2 nights in Jul 2024

10/10 Excellent

Kristina, Costa Mesa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful and the Staff was wonderful. Free, delicious breakfast available each day included. It was uncharacteristicly hot and there is no air conditioning. But they do provide a small fan. Other than that, it was perfect.
Stayed 2 nights in Jul 2024

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Jul 2024

8/10 Good

Hilary

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Jul 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Abbey Great Malvern was such a gem of a place to stay overnight. The hospitality was superb and the accommodations were excellent. The town of Malvern is a marvelous, quaint town with decent food and pub options. Highly recommend!
Stayed 1 night in Jun 2024

8/10 Good

Kate

Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Ok
Friendly reception staff and pleasant decor in the main areas. Our room was up in the eaves which did have good view of the hills. Shower was not very powerful and took some adjusting and overall looked like it needed updating and bathroom curtain was ripped. Breakfast was ample and we enjoyed a tasty evening meal.
Stayed 2 nights in Jun 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Came for the car show at show ground, couldn’t fault the room and breakfast. Will stay again next time show is held in Malvern.
Stayed 2 nights in Jun 2024

10/10 Excellent

Kathie

Stayed 1 night in Jun 2024

6/10 Okay

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SHAME ON YOU HOTELS.COM
So I searched hotels.com for hotels with pools and selected this one which DOES NOT HAVE A POOL! In the details it says access to but given I had specifically filtered for this I didn’t check the small print … it in fact gives you a voucher for a local pool which is a 15 minute walk ( they tell you 5) and then when you get there it’s booked up with lessons and inaccessible. The staff were friendly and this is not necessarily the hotels fault but def the website is deceiving and the photos don’t show you the majority of the hotel which is a 1970’s concrete slab either!
Stayed 1 night in Jun 2024

10/10 Excellent

Liam

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Brilliant hotel and lovely staff would stay again
Stayed 1 night in Jun 2024