Could be a really nice hotel, but it's sadly not. Checked in and the interconnecting door was open, fridge not working, no safe in the room, chipped and stained toilet seats, accessible room allocated despite not being requested, fruit platter full of mould, dirty towels everywhere outside the room causing trip hazards etc... Staff also not consistent in their service. Called for Reception and Room service and no one picks up... I had beverage credit included in my Expedia reservation and this was not given to me... Housekeeping made homophobic comments as I was staying with a friend for the first night (had twin beds) and on the second day staying by myself and asked for a double bed to be made. Housekeeping started shouting to the other attendants how 2 girls are sharing a bed? They then continued to make me a twin bed? All was just such a let down. I wouldn't stay here again, a disappointing stay sadly!