I would happily stay here again - location is a 5 minute walk to the CBD, the place was enormous, the bedrooms were comfortable, it was so nice and warm in the middle of winter we didn't need the fire, although we had one on the last night.
It was less suitable for our elderly parents because of the stairs and being located up a steep road. However, they coped and enjoyed their stay as well.
Great views of the lake, Remarkables and Gondola.