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HI Hotel Impala

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for HI Hotel Impala

Building design
Point of interest
Reception
City view from property
Executive Room

Reviews

7.2 out of 10

Good

Popular amenities

  • Gym
  • Bar
  • Pet-friendly
  • Breakfast available
  • Room service
  • Parking included

Explore the area

Map
Colon #1 Col. Centro, Querétaro, QUE, 76000
  • Alameda Hidalgo Park
    5 min walk
  • Zenea Garden
    7 min walk
  • Plaza de Armas
    9 min walk
  • Querétaro, Querétaro (QRO-Querétaro Intl.)
    36 min drive

Room options

View all photos for Double Room

Double Room

Double Room

  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Hypo-allergenic bedding, down duvets, laptop workspace, soundproofing

Single Room

  • 8 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Executive Room

Executive Room | View from room

Executive Room

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Hotel Amberes

Parking included
Free WiFi
Restaurant
Air conditioning
4.2 out of 5, Very good, (1323)
The price is AU$71
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Hotel Amberes

About the area

Querétaro

With a stay at HI Hotel Impala, you'll be centrally located in Querétaro, within a 10-minute walk of Alameda Hidalgo Park and Querétaro Regional Museum. .This hotel is 1 mi (1.6 km) from Querétaro Cathedral and 1 mi (1.6 km) from Templo y Convento de la Santa Cruz.

What's nearby

  • Alameda Hidalgo Park - 5 min walk
  • Plaza de Armas - 9 min walk
  • Aqueduct of Santiago de Querétaro - 15 min walk
  • Josefa Ortiz de Domínguez Auditorium - 18 min walk
  • Corregidora Stadium - 4 min drive

Getting around

  • Queretaro Intl. Airport (QRO) - 36 min drive

Restaurants

  • ‪Taquería el Torito - ‬1 min walk
  • ‪Los Bisquets de Obregon Queretaro - ‬5 min walk
  • ‪La charamusca - ‬1 min walk
  • ‪Tortas Filos 736373 - ‬1 min walk
  • ‪Tortas Filos - ‬4 min walk

About this property

HI Hotel Impala

Hotel with free parking, a quick walk to Alameda Hidalgo Park
HI Hotel Impala offers 112 accommodations with hair dryers and ceiling fans. Beds feature down comforters. Cable television is provided.

Bathrooms include showers with rainfall showerheads. This Querétaro hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 112 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers. Conveniences include phones and ceiling fans, and housekeeping is provided daily.
Enjoy recreation amenities such as a fitness center or take in the view from a rooftop terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Stop by the hotel's restaurant, Mesón Alameda, for dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 3 meeting rooms available for events. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Mesón Alameda - This family restaurant serves breakfast and dinner.
Sky Garden - Onsite rooftop bar. Open select days.
Cafe con Verde - Onsite coffee shop. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Height restrictions apply for on-site parking

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11:00 AM: MXN 72-200 for adults and MXN 72-200 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Mesón Alameda
  • Sky Garden
  • Cafe con Verde

Things to do

  • Fitness centre

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms - 3

Outdoors

  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • In-room accessibility
  • Raised toilet seat
  • Wheelchair-accessible path of travel

More

  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Ceiling fan
  • Down duvet
  • Hypo-allergenic bedding

Bathroom

  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 32-inch TV
  • TV channels

More

  • Laptop-friendly workspace
  • Phone
  • Soundproofing
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 200 per pet, per night, plus a deposit of MXN 500 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 72 to 200 for adults, and MXN 72 to 200 for children
  • Pet deposit: MXN 500 per stay
  • Pet fee: MXN 200 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
Alcohol is not permitted at this property
Parking height restrictions apply

Property is also known as

HI Hotel Impala
HI Hotel Impala Queretaro
HI Impala Queretaro
HI Impala
HI Hotel Impala Hotel
HI Hotel Impala Querétaro
HI Hotel Impala Hotel Querétaro

HI Hotel Impala Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 160 out of 486 reviews" "
Rating 8 - Good. 107 out of 486 reviews" "
Rating 6 - Okay. 95 out of 486 reviews" "
Rating 4 - Poor. 66 out of 486 reviews" "
Rating 2 - Terrible. 58 out of 486 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Emmanuel

Stayed 1 night in Jul 2024

8/10 Good

Bryan Daniel, Apodaca

Liked: Staff & service
The hotel is old and the hallways look creepy, but, overall, the location is great and it is affordable. Quality is adequate for its cost.
Stayed 1 night in May 2024

2/10 Terrible

Pierre

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely not a good hotel. Very bad hotel, no AC, no amenities, terrible location, shady everywhere you go
Stayed 1 night in May 2024

4/10 Poor

Brian

Disliked: Staff & service
has loud music, they tell me until 02.00 so i will not get any sleep. I will NOT be back!
Stayed 1 night in May 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very comfy bed. The room is nicely decorated. It has its own bar and restaurant, but there also lots of eating options nearby to fit all budgets. The famous Alameda park is right across the street.
Stayed 1 night in May 2024

6/10 Okay

XIMENA

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Carlos

Nice
Stayed 1 night in Apr 2024

8/10 Good

Guillermo

Liked: Cleanliness
Me gusto que podia llegar a muchos sitios caminando
Stayed 2 nights in Apr 2024

6/10 Okay

J Froylan

Liked: Cleanliness, staff & service
Noisy
Stayed 1 night in Apr 2024

8/10 Good

Verified traveller

Not bad, great parking, great location. Fair price. Safe part of town very close to the center.
Stayed 1 night in Mar 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Good Budget Option
This hotel is a good option for the price. The room was clean and everything worked, no frills but secure with a comfortable bed. There is also loads of shopping in the area and centro is a quick walk away. The desk woman in the morning is very cute, so that’s a plus.
Stayed 1 night in Feb 2024

6/10 Okay

JESUS ANTONIO ROCHA

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Location is awesome. Cleanliness is poor.
Stayed 1 night in Dec 2023

10/10 Excellent

JESUS

Business traveller
Liked: Cleanliness, staff & service
Stayed 6 nights in Nov 2023

6/10 Okay

Ambar

Travelled with family and small children
Disliked: Property conditions & facilities
Parking garage is narrow, could not fit our expedition, had to do street parking. AC Window units not functional. Prostitution nearby.
Stayed 1 night in Jul 2023

10/10 Excellent

Daniel, Hillsborough

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything is excellent.
Stayed 1 night in Jul 2023

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel with a noisy rooftop patio. Be sure to request a quiet room. Comfy bed and nice bathroom made this a decent one night stay
Stayed 1 night in Mar 2023

10/10 Excellent

gabriel

Stayed 1 night in Mar 2023

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great ando friendly

6/10 Okay

Brian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice room and nice property. Lots of points of interest within a few minutes walk. The problem is the noise… the street noise is just about tolerable but the music from the Terraza (rooftop cafe) was ridiculously loud. I had planned to eat there with friends but we went elsewhere because it was so LOUD. The hotel has about 5 floors, I was on the second floor and the music could be heard from my room and was intolerable. As much as I liked the hotel, I won’t stay here again on a weekend and do not recommend it
Stayed 1 night in Dec 2021

8/10 Good

Andres

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
recepcionista por telefono pesimo servicio
todo estuvo muy bien, excepto al checar al hotel directamente!!! el 12 de octubre a las 9:00 pm! la senorita que contesto,; muy mal y grosera; nos dijo que ya no tenia cuartos, preguntamos tres veces que si tenia donde guardar el automovil!! y hasta la cuarta nos dino que si!! le dijimos que en la aplicacion devia que si habia cuartos!! pella dijo no es cierto no hay cuartos hasta manana!!! esa es mi queja!! reservamos por la aplicacion y mo hubo problema
Stayed 1 night in Oct 2021

2/10 Terrible

Isabel

Stayed 1 night in Jul 2021

4/10 Poor

Verified traveller

Stayed 1 night in Feb 2020

8/10 Good

Dago, Quebec

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena relacion precio beneficio
Centrico, muy buen servicio, muy recomendable, las installaciones son un poco viejas pero son muy funcionales, la comida muy buena.
Stayed 1 night in Feb 2018

8/10 Good

Seshu

Liked: Cleanliness, staff & service, room comfort
budget and comfort stay
Overall its nice