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Hilton Garden Inn Queretaro

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn Queretaro

Exterior
Lobby
King Bed Bedroom Suite | Living area
Outdoor pool
Reception

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • Gym
  • Breakfast available
  • Laundry
  • Room service

Explore the area

Map
Prolongacion Ignacio Zaragoza 99 -1, Plaza Jardines, Querétaro, QUE, 76180
  • Querétaro General Hospital
    5 min walk
  • Don Potzol
    1 min walk
  • Querétaro Bus Terminal
    7 min drive
  • Querétaro, Querétaro (QRO-Querétaro Intl.)
    38 min drive

Room options

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for One King Bed

Premium bedding, in-room safe, desk, laptop workspace

One King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Bed Bedroom Suite

Premium bedding, in-room safe, desk, laptop workspace

King Bed Bedroom Suite

  • 110 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Two Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Two Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible

Premium bedding, in-room safe, desk, laptop workspace

Room, Accessible

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

DoubleTree by Hilton Hotel Queretaro

Pool
Parking included
Free WiFi
Restaurant
4.4 out of 5, Excellent, (863)
The price is AU$124
for 1 room
includes taxes & fees
9 Jan - 10 Jan
DoubleTree by Hilton Hotel Queretaro

About the area

Querétaro

With a stay at Hilton Garden Inn Queretaro in Querétaro (Downtown Querétaro), you'll be within a 15-minute drive of Corregidora Stadium and Antea Lifestyle Center. .This hotel is 0.6 mi (0.9 km) from HILVANA Shoe & Fashion Outlet and 0.8 mi (1.3 km) from Querétaro General Hospital.

What's nearby

  • Plaza Galerias Shopping Center - 15 min walk
  • Plaza Santa Maria Bullring - 18 min walk
  • Autonomous University of Querétaro - 4 min drive
  • Josefa Ortiz de Domínguez Auditorium - 5 min drive
  • Corregidora Stadium - 7 min drive

Getting around

  • Queretaro Intl. Airport (QRO) - 38 min drive

Restaurants

  • ‪Karnes en Su Jugo - ‬4 min walk
  • ‪El Fogón del Pastor - ‬6 min walk
  • ‪Taquería Jalisco - ‬3 min walk
  • ‪Hogaza - ‬4 min walk
  • ‪Hamburguesas el Galan - ‬5 min walk

About this property

Hilton Garden Inn Queretaro

Querétaro hotel in Downtown Querétaro with a 24-hour fitness center and a 24-hour business center
Hilton Garden Inn Queretaro offers 102 accommodations with MP3 docking stations and laptop-compatible safes. Beds feature premium bedding. 42-inch plasma televisions come with cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 102 guestrooms featuring refrigerators and plasma televisions. Wired and wireless internet access is complimentary, while MP3 docking stations and cable programming provide entertainment. Private bathrooms have rainfall showerheads and designer toiletries. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Grab a bite to eat at 1917, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to noon for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Querétaro? This hotel has 3450 square feet (321 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 11:00 AM and on weekends between 7:00 AM and noon.
1917 - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–11:00 AM on weekdays and 7:00 AM–noon on weekends: MXN 280 for adults and MXN 140 for children
  • 1 restaurant
  • 1 bar
  • Manager's reception (select days)
  • Room service available

Restaurants on site

  • 1917

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Corner/local shop
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Conference space (3450 square feet)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 86
  • Front entrance ramp
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 99
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch plasma TV
  • TV channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from August 21 to August 24:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 280 for adults and MXN 140 for children
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Hotel Queretaro
Hilton Garden Inn Queretaro
Queretaro Hilton Garden Inn
Hilton Garden Inn Queretaro Hotel
Hilton Garn Inn Queretaro
Hilton Queretaro Queretaro
Hilton Garden Inn Queretaro Hotel
Hilton Garden Inn Queretaro Querétaro
Hilton Garden Inn Queretaro Hotel Querétaro

Hilton Garden Inn Queretaro Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 430 out of 813 reviews" "
Rating 8 - Good. 246 out of 813 reviews" "
Rating 6 - Okay. 80 out of 813 reviews" "
Rating 4 - Poor. 25 out of 813 reviews" "
Rating 2 - Terrible. 32 out of 813 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sandra

Good
Stayed 1 night in Apr 2024

10/10 Excellent

SARA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty nice 👌
Stayed 1 night in Apr 2024

6/10 Okay

Antonio

Business traveller
Worn
Hotel is worn. Dirty floors and worn furniture. Staff. Or able to provide receipt at checkout.
Stayed 3 nights in Apr 2024

2/10 Terrible

Adriana

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
El desayuno pésimo dejo mucho que desear pedí mi factura y no quisieron hacer el trámite que si hice mi reservación por Internet que por internet la pida
Stayed 1 night in Mar 2024

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Marco Antonio

Liked: Staff & service
Disliked: Property conditions & facilities
Old carpet in the hotel. And the rooms poor tv very old. Noisy
Stayed 2 nights in Nov 2023

10/10 Excellent

Santos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

David j

Stayed 1 night in Oct 2023

10/10 Excellent

Jaeho

Stayed 4 nights in Sep 2023

10/10 Excellent

Gabriel

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
A good place to stay, I recommend
Modern building, room was clean, bed was comfortable, about a 5 minute drive to downtown. Not too many options for dining in area. Parking is free.
Stayed 1 night in Sep 2023

4/10 Poor

enrique

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
I reserved a king bed, was very important because I have a baby, when arrive they said we do not have a king bed for you, I asked them to help me, it took 20 min to give a room with king bed, they had the room all the time! my kid was crying because was late, they even offer me a Moises for my 2 yr old kid!!? come on! in the morning they turned off the AC, before you check out.
Stayed 1 night in Jul 2023

4/10 Poor

Hector Javier

Stayed 1 night in Jul 2023

4/10 Poor

Gerardo

Travelled with family
Disliked: Staff & service, property conditions & facilities
The worst service in reception area. No bell boys, no information about the parking lot close.
Stayed 2 nights in May 2023

10/10 Excellent

María del Consuelo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Wallace

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and attentive staff. Comfy beds.
Stayed 2 nights in Oct 2022

8/10 Good

Grace

Travelled with family
Liked: Cleanliness, staff & service, amenities
It was close proximity to dining places the hospital, shopping bakery you name it
Stayed 5 nights in Jun 2022

6/10 Okay

Fernando, San Diego

Travelled with family
Liked: Property conditions & facilities
Staff was just Ok. Property shares the parking with some stores.
Stayed 2 nights in May 2022

6/10 Okay

MARIA

Liked: Cleanliness, amenities
Las alfombras estan sucias y una lampara de la habitacion que me asignaro, estaba rota. Pareciera que empiezan a descuidar las instalaciones
Stayed 1 night in May 2022

2/10 Terrible

Sebastian

Stayed 1 night in Apr 2022

2/10 Terrible

MARIA

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Cobraron doble y a la fecha no me realizan el rembolso
Stayed 2 nights in Mar 2022

8/10 Good

MARIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
personal muy agradable. Falta limpieza en las alfombras de las recamaras
Stayed 1 night in Jan 2022

10/10 Excellent

MARIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
muy bien todo, solo que ya le falta limpieza profunda a las alfombras de las habitaciones
Stayed 1 night in Feb 2022

10/10 Excellent

MARIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ya les hace falta una lavada profunda a las alfombras de las habitaciones
Stayed 1 night in Feb 2022

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Jan 2022

4/10 Poor

Tatiana

Travelled with family
Liked: Cleanliness
Disliked: Amenities
They have a very weird refund policy if you have to check out earlier and also cannot neither use nor cancel your reservation if you arrived later than the check-in date. So I would definitely stay away until they make it a humane one. Also, have to chase the cleaning sometimes. Otherwise, very decent.
Stayed 6 nights in Dec 2021