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gabriella the manager was amazing. she was very accommodating. She cooked breakfast which was included in the rate of the room and we ended up having dinner there every evening that she cooked. We were the only guests there which was lovely for us. The views from both the balcony off of the room and the dining room were amazing. If I went back to Sorata this is where I would stay. Lovely.

Excellent property with amazing service! Location is great as well. Highly recommend.

First off there was no stay! The hotel did not have our reservation, as confirmed by Hotels.com, and reserved on 2/1/2024. So, we did not have a place to stay even after the reservation was booked and confirmed by the hotel. We tried on numerous occasions to have the hotel do the right thing and they refused. Now they are also keeping my money $189 for 2 nights. Lesson learned, don't frequent this hotel. We decided to stay in Isla de Sol instead after a last-minute hotel scramble. It was wonderful. So, poor manager, poor management, and outright dishonest and certainly a hotel I would steer clear of. I also can't believe that this is the only time this has happened at this hotel. From a businessman to Luna Del Titikaka Lodge; THIS IS NOT HOW YOU TREAT GUESTS!! Disappointed with the whole Luna Del Titikaka Lodge experience. Douglas Mayger

This is a special place, really lovely people take great care to cook delicious meals, keep gardens looking beautiful, and give recommendations on what to do and see. Loved the room too. Be warned you do have to walk uphill a while to get there, was tough for us as we hadn’t acclimated to the elevation. But we’ll worth it!