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Hampton Inn & Suites Boston Crosstown Center

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hampton Inn & Suites Boston Crosstown Center

Reception
Exterior
Indoor pool
Studio Suite, 1 King Bed, Non Smoking
Studio Suite, 1 King Bed, Non Smoking | Private kitchenette

Reviews

7.8 out of 10

Good

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • Parking available
    Parking available
  • Pool
    Pool

Explore the area

Map
811 Massachusetts Ave, Boston, MA, 02118
  • Boston Medical Center
    6 min walk
  • Northeastern University
    16 min walk
  • The Shops at Prudential Center
    4 min drive
  • Boston, MA (BOS-Logan Intl.)
    13 min drive

Room options

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

In-room safe, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking

In-room safe, blackout curtains, iron/ironing board

Studio, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

In-room safe, blackout curtains, iron/ironing board

Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Bathtub

In-room safe, blackout curtains, iron/ironing board

Room, 2 Double Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 King Bed, Non Smoking

In-room safe, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed, Non Smoking

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Fridge, microwave, coffee/tea maker

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (3x3 Shower)

In-room safe, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (3x3 Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

In-room safe, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Fridge, microwave, coffee/tea maker

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 37 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

In-room safe, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Boston

With a stay at Hampton Inn & Suites Boston Crosstown Center in Boston (South End), you'll be within a 5-minute drive of Northeastern University and Copley Square. .This hotel is 1.9 mi (3 km) from Fenway Park and 2.1 mi (3.3 km) from Boston Common.

What's nearby

  • Northeastern University - 16 min walk - 1.4 km
  • Boston Museum of Fine Arts - 3 min drive - 2.5 km
  • Copley Square - 3 min drive - 2.6 km
  • Fenway Park - 4 min drive - 3.0 km
  • Boston Common - 5 min drive - 3.4 km

Getting around

  • Boston Ruggles Station - 2 min drive
  • Newmarket Station - 14 min walk
  • Logan International Airport (BOS) - 13 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Stop & Taste Pizza - ‬10 min walk
  • ‪Flour Bakery & Cafe - ‬11 min walk
  • ‪Maxine's On Saint James - ‬9 min walk
  • ‪Jaho Coffee Roaster & Wine Bar - ‬10 min walk

About this property

Hampton Inn & Suites Boston Crosstown Center

Hotel with free breakfast, near Northeastern University
Hampton Inn & Suites Boston Crosstown Center offers 175 accommodations with video-game consoles and safes. Televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and refrigerators can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 175 guestrooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while video-game consoles and cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and complimentary weekday newspapers, and housekeeping is provided on request.
Enjoy recreational amenities such as an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and a television in a common area. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
You can enjoy a meal at the restaurant serving the guests of Hampton Inn & Suites Boston Crosstown Center, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. A complimentary continental breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a business center, express check-in, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Hampton Inn & Suites Boston Crosstown Center has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Secured self parking on site (USD 22 per night; includes in/out privileges)
  • Secured covered extended parking on site (USD 22 per day)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking
  • Local area shuttle (surcharge)

Food and drink

  • Free continental breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • 1 restaurant
  • 1 bar
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Indoor pool
  • Shopping

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Films for purchase
  • Premium channels
  • TV
  • Video game console

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Covered self parking fee: USD 22 per night (in/out privileges)
  • Covered extended parking fee: USD 22 per day
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
Tax ID - 10432904004
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 8:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Boston Crosstown Center
Hampton Inn Crosstown
Hampton Inn Crosstown Hotel
Hampton Inn Crosstown Hotel Boston Center
Hampton Inn Boston Crosstown Center Hotel
Hampton Inn Crosstown Center Hotel
Hampton Inn Crosstown Center
Hampton Inn Boston
Boston Hampton Inn
Hampton Inn & Suites Boston Crosstown Hotel Boston
Hampton Inn And Suites Boston Crosstown Center
Hampton Inn & Suites Boston Crosstown Center Hotel
Hampton Inn & Suites Boston Crosstown Center Boston
Hampton Inn & Suites Boston Crosstown Center Hotel Boston

Hampton Inn & Suites Boston Crosstown Center Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 419 out of 1003 reviews" "
Rating 8 - Good. 267 out of 1003 reviews" "
Rating 6 - Okay. 149 out of 1003 reviews" "
Rating 4 - Poor. 79 out of 1003 reviews" "
Rating 2 - Terrible. 89 out of 1003 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Jacky

Travelled with family and small children, Business traveller
Disliked: Amenities
This property is located right by the hospital so expect to hear sirens 24/7. It is outdated and only have like 10 tv channels but like 8 were news channels. Overall it’s not some where I want to visit again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Christopher

Stayed 2 nights in Aug 2024

6/10 Okay

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was nice enough. However, we did not feel safe walking the nearby streets, especially at night.
Stayed 3 nights in Jul 2024

10/10 Excellent

Sophia

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Overall we had a great stay for a college tour of Boston, which was booked last minute. The hotel itsrlf was great but the location is near "metadone mile" per ou Uber drivers. The hotel is also near a busy hospital so sirens are audible. But overall the staff and security took great care of us. So, if you are looking for a quick stay with no fuss or frills at a reasonable price this would be your hotel.
Stayed 3 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

AGATA KOLODZIEJ

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was alright homeless people everywhere 😃 it was so loud I could hear everything
Stayed 1 night in Aug 2024

2/10 Terrible

Padge

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The staff member that did my check in was not helpful at all. I had booked and payed for my room online like I normally do, but I had used a different card than normally. Apparently the card that I used was not accepted at the hotel for the deposit and the staff member didn’t give me any options, she just kept shutting down every option I asked about. So I ended up sitting outside the hotel tryng to figure something out from about 5:30pm till about 7:30pm until someone I knew told me about the availability of having someone do a card authorization for the deposit through email, which I did and was finally able to check in. Would have been helpful if the staff member would have gave me that option from the beginning when I got there.
Stayed 1 night in Aug 2024

10/10 Excellent

Cliona, Omaha

Liked: Staff & service, amenities, property conditions & facilities
Very nice Hotel. Rooms are clean and the bed is comfortable. It’s also quiet. Lots of places to eat nearby. Would recommend?
Stayed 1 night in Aug 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was so clean
Stayed 1 night in Aug 2024

10/10 Excellent

Camila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Austin

Travelled with family
Liked: Cleanliness, staff & service, amenities
Parking is available but not included- had to pay $25 extra for parking. Breakfast was good for the price of the stay.
Stayed 1 night in Aug 2024

4/10 Poor

Erica, Pelham

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The biggest issue is the location. It is a horrible location next to Boston Medical and a homeless shelter. Outside is unsafe because there are literally hundreds of individuals experiencing addiction or with substance use disorder. On top of that, the elevator was dirty. The wallpaper is peeling from the wall. That mattress was uneven and old. I woke up at 4am with my back hurting. And, it was loud. I feel like I haven't said anything nice so here goes. Breakfast was included and the wifi too. Also, there's 24 hour security in the garage... because you need it.
Stayed 3 nights in Aug 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well kept hotel with professional helpful staff.
Stayed 2 nights in Aug 2024

4/10 Poor

Elizabeth

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disappointed
The staff was great. However they do not mention that right outside the hotel is a group of about 75 homeless people doing drugs. You can’t go outside without being approached for money and you feel very unsafe outside the hotel.
Stayed 1 night in Aug 2024

8/10 Good

Maritza

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good, but the location is s bit iffy. Lots of homeless nearby.
Stayed 1 night in Aug 2024

8/10 Good

Helen

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness
The homeless people and the noise.
Stayed 1 night in Aug 2024

2/10 Terrible

Tyler

Travelled with family
Disliked: Cleanliness, property conditions & facilities
People doing drugs right outside hotel room. Staff acted like it was just another day. No refund and no care.
Stayed 3 nights in Aug 2024

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Not a safe area
The hotel itself was great. The staff was wonderful. Just be warned it is in a very very bad area. There are a lot of homeless folks who are heavy drug users. The security guards do a great job of keeping them from bothering guests, but it's definitely not a safe area.
Stayed 1 night in Aug 2024

10/10 Excellent

Ashley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and nice clean rooms. Breakfast was great the environment was calm and welcoming
Stayed 1 night in Aug 2024

8/10 Good

Lynne, Virginia Beach

Stayed 3 nights in Aug 2024

8/10 Good

Lynne, Virginia Beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was outstanding. They were knowledgeable and very helpful. Judy that worked the breakfast was amazing. She was so helpful and made some great recommendations. The breakfast was good with menu changing daily. Area around hotel sad. Lots of homeless people. Since close to hospitals sirens were a constant
Stayed 3 nights in Aug 2024

8/10 Good

Justyna

Travelled with family
Liked: Cleanliness, staff & service, amenities
Hotel was clean. Service super nice. Breakfast was good. Love 24 coffee and tea. Pool has some rusty spots. Very loud at night.
Stayed 1 night in Aug 2024

6/10 Okay

Benjamin

Liked: Staff & service
Disliked: Cleanliness
Breakfast was decent! Watching multiple people shoot up out in the open not so much. So many needle caps everywhere!
Stayed 1 night in Aug 2024

2/10 Terrible

Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good mid-range hotel but terrible surroundings. Drug treatment clinic has many drug addicts hanging around. Used needles on the sidewalks and road. Numerous Police sirens anytime of day or night. Do not stay here if you want quiet or safe walk outside hotel. Drive in and out only.
Stayed 2 nights in Aug 2024

6/10 Okay

Avanessa

Stayed 2 nights in Aug 2024