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Mercure Ostrava Center Hotel

4.0 star property
VIP Access

Photo gallery for Mercure Ostrava Center Hotel

Exterior
Exterior
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Daily buffet breakfast (CZK 400 per person)
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Spa
  • Bar
  • Parking available
  • Gym
  • Pet-friendly

Explore the area

Map
Ceskobratrska 18-1742, Ostrava, 702 00
  • Milos Sykora Memorial
    ‪1 min walk‬
  • Ostrava Museum
    ‪3 min walk‬
  • New City Hall Viewing Tower
    ‪6 min walk‬
  • Ostrava (OSR-Leos Janacek)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Superior Room, 1 Double Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Privilege, Superior Room, 1 Double Bed with Sofa bed

  • 50 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Privilege, Superior Room, Multiple Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Privilege, Superior Room, Multiple Beds

  • 50 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Privilege, Suite, 1 Double Bed with Sofa bed

Privilege, Suite, 1 Double Bed with Sofa bed

Privilege, Suite, 1 Double Bed with Sofa bed

  • 50 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

Front of property

Imperial Hotel Ostrava

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, (281)
The price is AU$200
for 1 room
includes taxes & fees
5 Mar - 6 Mar
Imperial Hotel Ostrava

About the area

Ostrava

A stay at Mercure Ostrava Center Hotel places you in the heart of Ostrava, steps from Milos Sykora Memorial and Michal Colliery. .This hotel is 0.3 mi (0.5 km) from Ostrava Museum and 0.4 mi (0.6 km) from New City Hall Viewing Tower.

What's nearby

  • Ostrava Museum - 3 min walk
  • Silesian-Ostrava Castle - 19 min walk
  • Ostrava Zoo - 4 min drive
  • Lower Vitkovice - 6 min drive
  • Ostravar Arena - 8 min drive

Getting around

  • Ostrava (XJV-Ostrava Central Train Station) - 3 min drive
  • Ostrava (OSR-Leos Janacek) - 24 min drive

Restaurants

  • ‪Čerstvý Boby - ‬3 min walk
  • ‪Coffeeshop U Cerneho stromu - ‬5 min walk
  • ‪PetPunk - ‬4 min walk
  • ‪Stodolni - ‬4 min walk
  • ‪V Zahradní - ‬3 min walk

About this property

Mercure Ostrava Center Hotel

Ostrava hotel in Ostrava City Centre with a 24-hour health club and a sauna
Mercure Ostrava Center Hotel offers 139 accommodations with laptop-compatible safes and complimentary bottled water. LCD televisions come with satellite channels.

This Ostrava hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Stay in one of 139 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have hair dryers and toothbrushes and toothpaste. Conveniences include phones, as well as laptop-compatible safes and desks.
Don't miss out on the many recreational opportunities, including a 24-hour health club, a sauna, and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and barbecue grills. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Enjoy international cuisine at Janak Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
Janak Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open 24 hours.
Room service (during limited hours) is available.

Languages

Czech, English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (CZK 380 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: CZK 400 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Janak Restaurant

Things to do

  • 24-hour fitness centre
  • Bike rentals
  • Sauna
  • Spa services

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Terrace

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Lift
  • Handrails in hallways
  • Handrails in stairwells
  • Raised toilet seat
  • Step-free path to entrance
  • Wheelchair-accessible bathroom dressing table
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Soundproofing
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CZK 500 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children 18 and younger are not allowed at this property; All guests older than 18 are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CZK 45.00 per person, per night. This tax does not apply to children under 18 years of age.
  • Destination fee: CZK 45 per person, per night. This fee does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CZK 400 per person
  • Airport shuttle fee: CZK 900 per vehicle (one-way, maximum occupancy 4)
  • Uncovered self parking fee: CZK 380 per night
  • Pet fee: CZK 500 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Children 18 years old and younger are not permitted at this property
Parking height restrictions apply

Property is also known as

Mercure Hotel Ostrava Center
Mercure Ostrava Center
Mercure Ostrava Center Hotel
Mercure Ostrava Center
Mercure Ostrava Center Hotel Hotel
Mercure Ostrava Center Hotel Ostrava
Mercure Ostrava Center Hotel Hotel Ostrava

Mercure Ostrava Center Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 157 out of 270 reviews
Rating 8 - Good. 92 out of 270 reviews
Rating 6 - Okay. 13 out of 270 reviews
Rating 4 - Poor. 5 out of 270 reviews
Rating 2 - Terrible. 3 out of 270 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Keith

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Kristina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Piotr

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Shane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

10/10 Excellent

Taekyoung

Stayed 2 nights in Jun 2024

8/10 Good

Bozena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff, restaurant with excellent food. Brekfest ok. The big minus for the key card system - the worse I’ve ever used.
Stayed 3 nights in May 2024

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location high quality experience
Stayed 3 nights in May 2024

10/10 Excellent

Einar Hrafn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

DONGHUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Hyun jun

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Michal

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property condition and facilities requires improvement.
Stayed 4 nights in Dec 2023

10/10 Excellent

Aaron

Stayed 4 nights in Dec 2023

8/10 Good

Michal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Bartosz

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Dec 2023

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff. Some of the most friendly in the Czech Republic. I rarely dine in hotel restaurants but the deer filet in the Winestone restaurant was next level phenomenal. I will 100 percent stay here again if ever in Ostrava.
Stayed 1 night in Oct 2023

8/10 Good

PaUL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Charles

Business traveller
Liked: Cleanliness, staff & service
Convenient stay. Simple but comfortable. Clean. Amazing staff!
Stayed 1 night in Sep 2023

8/10 Good

Slawomir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, but not great.
Small, odd shaped room with tiny, not always working TV. Bathroom was very nice. Can't say anything about restaurant, but staff was very friendly and helpful.
Stayed 1 night in Jan 2023

10/10 Excellent

Jana

Stayed 1 night in Dec 2022

8/10 Good

Ari

Stayed 2 nights in Dec 2022

10/10 Excellent

janaka

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time staying here. The staff is wonderful! The property itself is beautiful. It feels almost like you are staying in an old castle. There is a beautiful old church next door, and, if you are lucky enough to get a room with view of it, you may find yourself just staring out the window for long periods of time. The front doors as you enter are huge, and open automatically, which really only adds to the vibe of an old castle in a movie. There is a little park across the street that I have fallen in love with. It is extremely interesting and picturesque. There is such a wonderful vibe throughout. It is well worth the extra money to get breakfast included, as the buffet is extensive and delicious. A grocery store is only a couple of blocks away if you want to have anything in your room.
Stayed 7 nights in Nov 2022

10/10 Excellent

J

Stayed 1 night in Nov 2022