Hotel parking is on the street, so it can be tricky, also lots of one-way streets so navigation in the old parts of Ragusa Ibla is tricky. Staff was friendly and helpful. Our rom was small, clean, and reasonably well appointed. The bed was hard, as is common in Italy. Breakfast (included) was a exceptionally large buffet, consisting of the usual fruits, cereals, breads, cheeses, meats, and pastries, with the additional unusual items being a large assortment of small pastries, similar to christmas cookies in the US. The orange juice is fresh squeezed. The downside of our stay was that they start making breakfast at 6am, and the noise woke us up. Overall a nice place to stay, and Ragusa Ibla is lovely.