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Holiday Inn Raleigh Downtown - Capital by IHG

3.0 star property

Photo gallery for Holiday Inn Raleigh Downtown - Capital by IHG

Exterior
Exterior
Exterior
Breakfast buffet
Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Reviews

6.8 out of 10

Popular amenities

  • Parking available
  • Room service
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

Map
320 Hillsborough St, Raleigh, NC, 27603
  • Raleigh Convention Center
    ‪10 min walk‬
  • North Carolina Museum of Natural Sciences
    ‪16 min walk‬
  • North Carolina State University
    ‪3 min drive‬
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds (High Floor)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds (High Floor)

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility, Accessible Tub)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible Bathtub (Mobility, Accessible Tub)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible Bathtub (Communications, Accessible Tub)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Accessible Bathtub (Communications, Accessible Tub)

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (High Floor)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed (High Floor)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room

  • 23 sq m
  • Sleeps 2
  • 1 Twin Bed

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About the area

Raleigh

Holiday Inn Raleigh Downtown - Capital by IHG is centrally located in Raleigh, a 5-minute walk from North Carolina State Capitol and 10 minutes by foot from Marbles Kids Museums. .This hotel is 0.7 mi (1.1 km) from North Carolina Museum of Natural Sciences and 0.8 mi (1.3 km) from Raleigh Convention Center.

What's nearby

  • Marbles Kids Museums - 10 min walk - 0.9 km
  • Raleigh Convention Center - 10 min walk - 0.9 km
  • Red Hat Amphitheater - 11 min walk - 1.0 km
  • North Carolina Museum of Natural Sciences - 16 min walk - 1.4 km
  • North Carolina State University - 3 min drive - 2.6 km

Getting around

  • Raleigh Union Station - 10 min walk
  • Raleigh-Durham International Airport (RDU) - 21 min drive

Restaurants

  • ‪Morgan Street Food Hall - ‬3 min walk
  • ‪Legends - ‬4 min walk
  • ‪Flying Saucer Draught Emporium - ‬3 min walk
  • ‪Char-Grill - ‬6 min walk
  • ‪Barcelona Wine Bar - ‬7 min walk

About this property

Holiday Inn Raleigh Downtown - Capital by IHG

Hotel with a 24-hour fitness center, a quick walk to Marbles Kids Museums
Holiday Inn Raleigh Downtown - Capital by IHG offers 203 accommodations with safes and complimentary newspapers. 32-inch flat-screen televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Raleigh hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Stay in one of 203 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a garden. Additional features at this hotel include complimentary wireless internet access, a banquet hall, and a vending machine.
Take advantage of the hotel's room service (during limited hours).
Featured amenities include a 24-hour business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 15 per night)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

This property is closed from May 19 2025 to December 31 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Self parking fee: USD 15 per night
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Capital Hotel Raleigh Downtown
Holiday Inn Raleigh Downtown
Holiday Inn Raleigh Downtown Capital
Holiday Inn Raleigh Downtown Capital Hotel
Raleigh Capital By Ihg Raleigh
Holiday Inn Raleigh Downtown Capital
Holiday Inn Raleigh Downtown Capital an IHG Hotel
Holiday Inn Raleigh Downtown - Capital by IHG Hotel
Holiday Inn Raleigh Downtown - Capital by IHG Raleigh
Holiday Inn Raleigh Downtown - Capital by IHG Hotel Raleigh

Holiday Inn Raleigh Downtown - Capital by IHG Reviews

Reviews

6.8
Rating 10 - Excellent. 266 out of 1009 reviews
Rating 8 - Good. 233 out of 1009 reviews
Rating 6 - Okay. 190 out of 1009 reviews
Rating 4 - Poor. 186 out of 1009 reviews
Rating 2 - Terrible. 134 out of 1009 reviews

6.8/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Felicity

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only one issue. One of the elevators did not work during new Years which meant longer wait times, luckily the other elevator was quick. Thanks for a very nice stay, the rooms are nice and elegant. The views are amazing. The staff was very friendly, especially Melanie.
Stayed 1 night in Dec 2024

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, hot water, coveniebt and safe location. Very walkable. Great stay and I would return.
Stayed 3 nights in Dec 2024

6/10 Okay

Mark

Stayed 1 night in Dec 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Needs renovation. Badly
The location is great but the hotel has seen better days. They only have two elevators but one is out of service. Tiles in the lobby are cracked. Same as elevator. Our rooms ac/heating didn’t have any working room controls. The temp was okay but a few degrees warmer than I like. The shower head also wasn’t working correctly and spraying water but not in the right direction. The staff was friendly and security was doing a great job. The people and location is all it has going at the moment.
Stayed 1 night in Dec 2024

8/10 Good

Natalie

Travelled with family
Liked: Property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Dashira

Liked: Staff & service
Stayed 1 night in Dec 2024

8/10 Good

Abderrahim

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is good
Stayed 1 night in Dec 2024

8/10 Good

Abderrahim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Rosella

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Monica, Salisbury

Stayed 1 night in Dec 2024

10/10 Excellent

Michele

Stayed 1 night in Dec 2024

10/10 Excellent

Leisa

Liked: Property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Runna

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Had a abandoned floor and is dirty never again
Stayed 3 nights in Dec 2024

8/10 Good

Felicia, Raeford

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don't like the parking situation.
Stayed 1 night in Dec 2024

6/10 Okay

SARA, ROCK HILL

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
One of the two lobby elevators still doesn't work..seems that it's been out of order for almost two full years, if not longer. There's just an overall bad odor on most of the floors.
Stayed 1 night in Dec 2024

10/10 Excellent

John

Liked: Cleanliness
Stayed 1 night in Dec 2024

6/10 Okay

Llaura

Travelled with group
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

REBECCA

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

4/10 Poor

Yamini

Business traveller
Disliked: Amenities, property conditions & facilities
hallway and rooms were smelly. restroom door was hitting the commode and was not able to close. crampy and stuffy.
Stayed 1 night in Nov 2024

2/10 Terrible

Noe

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Dec 2024

4/10 Poor

Shannon

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a good location, but the hotel is out dated. The bathroom door in our room was broken and the door to the room was hard to shut and open. The cable kept going in and out. Only one elevator was operational so you always had to wait a long time for one. There was no hot water in the shower, but the sink water was scalding hot. Front desk staff was not friendly at all. Definitely wouldnt stay here again or recommend to anyone
Stayed 2 nights in Dec 2024

6/10 Okay

David

Liked: Cleanliness, staff & service
Disliked: Amenities
Hotel beds sleep great and was very clean but property needs to be updated badly it's very old
Stayed 3 nights in Nov 2024

8/10 Good

James

Business traveller, Travelled with family
Liked: Staff & service, room comfort
FY 2024 Family Trip
It was a last minute booking to relax after business engagement.
Stayed 1 night in Nov 2024

4/10 Poor

Shannon

Stayed 1 night in Nov 2024

8/10 Good

Hal

Liked: Cleanliness, staff & service, room comfort
The hotel is OK
The stay was fine. The hotel is older and outdated, but comfortable. The sink and bathtub back up a lot…. The staff was great! Helpful and courteous always.
Stayed 4 nights in Nov 2024