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Holiday Inn Raleigh Downtown - Capital by IHG

3.0 star property

Photo gallery for Holiday Inn Raleigh Downtown - Capital by IHG

Exterior
Breakfast buffet
Exterior
Exterior
Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Reviews

6.8 out of 10

Popular amenities

  • Parking available
  • Room service
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

Map
320 Hillsborough St, Raleigh, NC, 27603
  • North Carolina State Capitol
    ‪5 min walk‬
  • North Carolina Museum of History
    ‪6 min walk‬
  • Marbles Kids Museums
    ‪10 min walk‬
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds (High Floor)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds (High Floor)

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility, Accessible Tub)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible Bathtub (Mobility, Accessible Tub)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible Bathtub (Communications, Accessible Tub)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Accessible Bathtub (Communications, Accessible Tub)

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (High Floor)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed (High Floor)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room

  • 23 sq m
  • Sleeps 2
  • 1 Twin Bed

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includes taxes & fees
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About the area

Raleigh

Holiday Inn Raleigh Downtown - Capital by IHG is centrally located in Raleigh, a 5-minute walk from North Carolina State Capitol and 10 minutes by foot from Marbles Kids Museums. .This hotel is 0.7 mi (1.1 km) from North Carolina Museum of Natural Sciences and 0.8 mi (1.3 km) from Raleigh Convention Center.

What's nearby

  • North Carolina State Capitol - 5 min walk
  • Raleigh Convention Center - 10 min walk
  • Red Hat Amphitheater - 11 min walk
  • North Carolina Museum of Natural Sciences - 16 min walk
  • North Carolina State University - 3 min drive

Getting around

  • Raleigh Union Station - 10 min walk
  • Raleigh-Durham International Airport (RDU) - 21 min drive

Restaurants

  • ‪Morgan Street Food Hall - ‬3 min walk
  • ‪Legends - ‬4 min walk
  • ‪Flying Saucer Draught Emporium - ‬3 min walk
  • ‪Char-Grill - ‬6 min walk
  • ‪Barcelona Wine Bar - ‬7 min walk

About this property

Holiday Inn Raleigh Downtown - Capital by IHG

Hotel with a 24-hour fitness center, a quick walk to North Carolina State Capitol
Holiday Inn Raleigh Downtown - Capital by IHG offers 203 accommodations with safes and complimentary newspapers. 32-inch flat-screen televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Raleigh hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Stay in one of 203 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a garden. Additional features at this hotel include complimentary wireless internet access, a banquet hall, and a vending machine.
Take advantage of the hotel's room service (during limited hours).
Featured amenities include a 24-hour business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 15 per night)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Room service available

Things to do

  • 24-hour fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • In-room accessibility
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathroom (partially open)
  • Eco-friendly toiletries
  • Hairdryer
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Mini fridge

More

  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free newspapers
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Self parking fee: USD 15 per night
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Capital Hotel Raleigh Downtown
Holiday Inn Raleigh Downtown
Holiday Inn Raleigh Downtown Capital
Holiday Inn Raleigh Downtown Capital Hotel
Raleigh Capital By Ihg Raleigh
Holiday Inn Raleigh Downtown Capital
Holiday Inn Raleigh Downtown Capital an IHG Hotel
Holiday Inn Raleigh Downtown - Capital by IHG Hotel
Holiday Inn Raleigh Downtown - Capital by IHG Raleigh
Holiday Inn Raleigh Downtown - Capital by IHG Hotel Raleigh

Holiday Inn Raleigh Downtown - Capital by IHG Reviews

Reviews

6.8
Rating 10 - Excellent. 262 out of 1007 reviews
Rating 8 - Good. 239 out of 1007 reviews
Rating 6 - Okay. 187 out of 1007 reviews
Rating 4 - Poor. 186 out of 1007 reviews
Rating 2 - Terrible. 133 out of 1007 reviews

7.0/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

Shannon

Stayed 1 night in Nov 2024

8/10 Good

Hal

Liked: Cleanliness, staff & service, room comfort
The hotel is OK
The stay was fine. The hotel is older and outdated, but comfortable. The sink and bathtub back up a lot…. The staff was great! Helpful and courteous always.
Stayed 4 nights in Nov 2024

8/10 Good

Alex

Liked: Staff & service
Stayed 1 night in Nov 2024

6/10 Okay

Addis

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Justin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Great location, but this hotel is in dire need of some upgrades. Everything is stained and/or broken. I’ve stayed in nicer Motel 6 rooms.
Stayed 2 nights in Nov 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Gym was manageable. Breakfast isn’t great, so don’t think it will fill you up. Bathroom quality was a bit aged but room itself was very spacious and heating/cooling worked well
Stayed 2 nights in Nov 2024

8/10 Good

Oumarou

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Place the place is OK if you are on a budget I highly recommend the building is kind of older and on the inside. I only stay for one night so it was fine.
Stayed 1 night in Aug 2024

8/10 Good

Denise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom was clean but small. Big disappointment to have to pay separate for parking when already paid for the hotel room. $15 for 24 hr parking in the hotel parking deck. Otherwise a great stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Great rooms at great price
Stayed 5 nights in Nov 2024

4/10 Poor

Montae

Travelled with partner
Rooms was small and tight
Stayed 2 nights in Nov 2024

10/10 Excellent

George

Stayed 1 night in Oct 2024

2/10 Terrible

richard

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Worst hotel I’ve ever stayed in
Without question, the worst hotel I’ve ever stayed at in my entire life. Whole place was filthy and smelled like urine. Everything was broken or worn out. There was toothpaste spit on the sink faucet. There were stains on almost every surface from the walls to the carpets to the shower curtain. Old stains. Every other guest I spoke to said the same things. It became like a joke. Also, there was no security or protected entry like every other hotel downtown offers. Service was friendly and helpful, but the place itself is just a pit, so it must be a management issue. I’m honestly blown away that a service provider can be that awful and remain in business. Never ever stay there. Sleep in your car if you have to.
Stayed 2 nights in Oct 2024

10/10 Excellent

Chad

Stayed 1 night in Oct 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Nov 2024

10/10 Excellent

Stan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unacceptable service and unknown charges
This hotel is most definitely an economical option that may or may not be acceptably clean upon arrival. Service staff are unfriendly and do not want to be there. Upon checking out, I was charged $136.38 on top of the original one night charge. Hotel will not answer my attempts to figure out what this charge is from. There are other hotels in the area within the same price range that I would absolutely choose next time (and also this time had colleagues not been staying at this hotel) that were rated much higher for good reason.
Stayed 1 night in Nov 2024

6/10 Okay

Carlena

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Daniel

Business traveller
Liked: Cleanliness, staff & service, amenities
More affordable than other downtown hotels, slightly. But one elevator of the two was out the entire weekend and the remaining elevator was quite slow.
Stayed 2 nights in Nov 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very nice and caring
Stayed 1 night in Nov 2024

4/10 Poor

Carolyn

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The building has 18 floors and only one working elevator. The bathrooms are very tiny...Ive never seen such a small facility in another Holiday Inn or any hotel. The coffee machine was sitting on a painted silver, metal, stand that was badly stained with coffee from others. Continental breakfast was lacking in coffee and other items at 9:15 on Sat. morning. No problem on Fri morning tho. And the dining room was closed so folks had to find a seat wherever they could to eat their meal. We had to pay to park in the bldg garage. For the money paid for the 2 night stay, I think it was too much...
Stayed 2 nights in Nov 2024

6/10 Okay

Luke

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2024

4/10 Poor

Jonathan

Business traveller
Disliked: Cleanliness
Dirty. No coffee cups after they cleaned my room. No new towels. Someone looked through the drawers when they came into "ckean". Weight room floor was dirty. Noisy.
Stayed 1 night in Oct 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service
Somewhat dated but acceptable.
Stayed 1 night in Nov 2024