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The Umstead Hotel and Spa

5.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Umstead Hotel and Spa

Sauna, hot tub, steam room, body treatments, aromatherapy
Lounge
Seasonal outdoor pool
Reception
Executive Suite, Balcony, Lake View

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
  • Parking included
  • Pet-friendly
  • Housekeeping
  • Free WiFi

Explore the area

Map
100 Woodland Pond Dr, Cary, NC, 27513
  • The Umstead Spa
    1 min walk
  • William B. Umstead State Park
    11 min walk
  • Lake Crabtree County Park
    4 min drive
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    8 min drive

Room options

View all photos for Suite (Spa Level)

Premium bedding, pillow-top beds, minibar, in-room safe

Suite (Spa Level)

  • 60 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Signature)

Flat-screen TV, DVD player, iPod dock

Suite (Signature)

  • 112 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Living area

Presidential Suite

  • 160 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Premier Room, 1 King Bed

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite

Studio Suite

Studio Suite

  • 73 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony

  • 100 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Balcony, Lake View

Premium bedding, pillow-top beds, minibar, in-room safe

Superior Room, 1 King Bed, Balcony, Lake View

  • 50 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Accessible (Spa Level)

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, Accessible (Spa Level)

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Governors)

Flat-screen TV, DVD player, iPod dock

Suite (Governors)

  • 100 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, Balcony, Lake View

Executive Suite, Balcony, Lake View | Living area

Executive Suite, Balcony, Lake View

  • 86 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Double Room

Premium bedding, pillow-top beds, minibar, in-room safe

Premier Double Room

  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Balcony, Lake View

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, Balcony, Lake View

  • 50 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room, Balcony, Lake View

Premium bedding, pillow-top beds, minibar, in-room safe

Double Room, Balcony, Lake View

  • 50 sq m
  • Lake view
  • Sleeps 3
  • 2 Double Beds

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About the area

Cary

With a stay at The Umstead Hotel and Spa in Cary, you'll be within a 10-minute drive of North Carolina State University and PNC Arena. .This luxury resort is 6.8 mi (11 km) from Crabtree Valley Mall and 10.2 mi (16.4 km) from Raleigh Convention Center.
View more Resorts in RaleighOpens in a new window

What's nearby

  • The Umstead Spa - 1 min walk
  • North Carolina State Fairgrounds - 6 min drive
  • PNC Arena - 6 min drive
  • Carter-Finley Stadium - 6 min drive
  • Crabtree Valley Mall - 10 min drive

Getting around

  • Cary Station - 6 min drive
  • Raleigh-Durham International Airport (RDU) - 8 min drive

Restaurants

  • ‪Chick-fil-A - ‬8 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Rally Point Sport Grill - ‬9 min walk
  • ‪Big Easy - ‬5 min drive
  • ‪KFC - ‬4 min drive

About this property

The Umstead Hotel and Spa

Luxury resort with a full-service spa and a fitness center
The Umstead Hotel and Spa offers 150 accommodations with iPod docking stations and DVD players. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium cable channels. Coffee/tea makers and minibars are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the resort include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa, The Umstead Spa. Services include deep-tissue massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 150 guestrooms featuring iPod docking stations and flat-screen televisions. Your pillowtop bed comes with premium bedding. Wired and wireless internet access is complimentary, while DVD players and cable programming provide entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and designer toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a fitness center, a seasonal outdoor pool, and bicycles to rent. Additional amenities at this resort include complimentary wireless internet access, concierge services, and shopping on site.
Satisfy your appetite for lunch, dinner, or brunch at Herons, a restaurant which specializes in American cuisine, or stay in and take advantage of the 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Herons - This fine-dining restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Valet parking on site (USD 14.00 per night)
  • Electric car charging station on site

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–10:00 AM: USD 20-50 per person
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Herons

Things to do

  • Bike rentals
  • Fitness centre
  • Full-service spa
  • Seasonal outdoor pool
  • Shopping
  • Yoga classes

Family friendly

  • DVD player
  • Free cots/infant beds
  • Free rollaway/extra beds
  • Seasonal outdoor pool

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - prenatal
  • Massage - Swedish
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Free rollaway beds
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • TV channels
  • DVD player
  • Flat-screen TV
  • iPod dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 200 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 20 to 50 per person
  • Valet parking fee: USD 14.00 per night
  • Pet fee: USD 200 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

The seasonal pool will be open from March to October
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the spa without adult supervision

Property is also known as

Hotel Umstead
Umstead
Umstead Cary
Umstead Hotel
Umstead Hotel Cary
The Umstead Hotel Cary
Umstead Hotel Cary
THE UMSTEAD HOTEL SPA
The Umstead Hotel and Spa Cary
The Umstead Hotel and Spa Resort
The Umstead Hotel and Spa Resort Cary

The Umstead Hotel and Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 524 out of 620 reviews" "
Rating 8 - Good. 58 out of 620 reviews" "
Rating 6 - Okay. 13 out of 620 reviews" "
Rating 4 - Poor. 9 out of 620 reviews" "
Rating 2 - Terrible. 16 out of 620 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Stayed 1 night in Sep 2024

10/10 Excellent

Lou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel Ive staying in the USA. Definately a 5-6 establishment. Be sure to splurge on the spa, pool and herons restaruant if you stay here.
Stayed 2 nights in Sep 2024

2/10 Terrible

Natalia

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dishonest staff, terrible service, uninviting rooms, a mediocre restaurant, a poorly managed bar, lousy upkeep, and a dull ambiance. We stayed at The Umstead Hotel ($800/night room), and the experience was far below what I expected for that price. The room was small and uncomfortable, and the balcony was no better—cramped and not conducive to relaxation. The service was abysmal. We had to wait an excessive amount of time just to get someone to take our order, and when they finally did, they refused to bring us coffee at certain tables. We waited forever for our food, which was frustrating and unacceptable. The restaurant was a letdown. The food okay, nothing special considering the high prices, but the desserts were terrible. Only the sundae was edible; any other dessert we tried tasted sour and bad. We ended up leaving most of them uneaten. The gallery was in terrible condition—dusty, dirty, with large cobwebs and bugs everywhere. It was unsettling, far from the clean, luxurious environment you'd expect. The bar experience was equally disappointing. We sat in the gallery of the bar and were completely unattended for over 90 min. When we finally decided to go inside to get a beer, they refused to serve us because they were closing. This was incredibly frustrating and not what you'd expect from a so-called luxury hotel. To add, I accidentally left a $40 charger in the room; after calling several times it was clear it was stolen and they don't keep track of their staff.
Stayed 1 night in Jul 2024

10/10 Excellent

Anne Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best experience I have ever had at a hotel. The staff was top notch and their attention to service was incredible.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jim

Stayed 1 night in Aug 2024

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always love our stays here and it was the perfect place to stay on the first night of our honeymoon. The staff were so kind in congratulating us and made our stay extra special!
Stayed 1 night in Aug 2024

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
SUPERB… best spa resort I’ve ever stayed at… the whole staff knew we were there for our anniversary and went out of their way to make the weekend special. It’s the attention to detail and the elegance of the hotel itself that make it so extraordinary. Herons restaurant serves Michelin star caliber food in a beautiful dining room… cannot rave enough about the food. Our Twins Falls Couples massage was incredible and the spa world class. I cannot recommend this place enough. Look no further… this is it!
Stayed 1 night in Aug 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Ben

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
3 Star Customer Service
Beautiful building. Beautiful room. The front desk receptionist was never there. Felt like a ghost town. We waited 15-20 minutes for a receptionist to show up upon check in. Another couple ahead of us was waiting before us and finally left the reception desk. We noticed the 4 days that we were there that the reception desk was MiA most of the time. The bell men were awkward and young. Had complimentary valet parking but bell men said that’s not a thing.
Stayed 3 nights in Aug 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
The Umstead Hotel is a 5-star hotel beyond compare. We stayed for a birthday and there was an amenity and birthday card in our room when we arrived. They specialize in exquisite service. The hotel and properties are both beautiful and immaculate. We love the pool and the spa is one of the best ever. We will return again!
Stayed 2 nights in Aug 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Nassim

Stayed 3 nights in Jul 2024

10/10 Excellent

dwight

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Living my best life in Raleigh North Carolina
I was more than surprised 😲. Everything was beyond expectations. Staff gets a grade 100, pool, dinning, restaurant, reception desk, concierge and the hostess! Dinner at the Herion was amazing and they explained every dish as well as accommodate some dietary restrictions. If you’re in the Raleigh area choose this hotel and spa. Except no substitute!!! You want be disappointed….
Stayed 1 night in Jul 2024

10/10 Excellent

Chris

Stayed 2 nights in Jul 2024

8/10 Good

Kahlea

Liked: Cleanliness, staff & service, property conditions & facilities
Everything about it was amazing
Stayed 1 night in Mar 2024

10/10 Excellent

STEVE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Thomas, Dallas

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Jul 2024

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Hayden

Liked: Cleanliness, staff & service, property conditions & facilities
Phenomenal. Proposed to my girlfriend after brunch and planned a staycation. The service provided to help make this big day extra special was fantastic. Staff did such a great job helping us celebrate and the concierge service provided by Claire, Josh, and Debra to assist with the special day was more than I could ask for.
Stayed 1 night in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

ASHA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this property was amazing. The rooms were great and the room service we enjoyed. The staff was so nice and friendly and the vibe of hotel was just relaxing. Prior to my stay they reached out to see if I needed anything or wanted to set up reservations to anything. Excellent hotel. Looking forward to going back.
Stayed 2 nights in Jul 2024

10/10 Excellent

Julian Karl

Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding service with unexpected special touches!
Stayed 4 nights in Jul 2024

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Yvette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Umstead will far exceed your expectation
My husband and I celebrated our anniversary at this incredible hotel. It is absolutely beautiful, romantic and classy. The art work is gorgeous, the food is truly delicious and the staff is exceptional. We will only stay here from now on when visiting Raleigh.
Stayed 3 nights in Jul 2024