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Tru by Hilton Chapel Hill

2.5 star property

Photo gallery for Tru by Hilton Chapel Hill

Snack bar
Lobby
Lobby
Lobby
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View map
1742 FORDHAM BLVD, Chapel Hill, NC, 27514
  • Place, University Mall
    ‪19 min walk‬
  • Place, University of North Carolina
    ‪4 min drive‬
  • Place, Duke University
    ‪12 min drive‬
  • Airport, Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪20 min drive‬

Room options

View all photos for Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed

9.2 out of 10
Wonderful
(62 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(8 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Hearing)

7.0 out of 10
Good
(2 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(58 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mob/Hear Acc W/Tub)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible (Mob/Hear Acc W/Tub)

9.6 out of 10
Exceptional
(4 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Chapel Hill

With a stay at Tru by Hilton Chapel Hill in Chapel Hill, you'll be within a 15-minute drive of Duke University and University of North Carolina. .This hotel is 8 mi (12.9 km) from Duke University Hospital and 1.3 mi (2.1 km) from University Mall.

What's nearby

  • University Mall - 19 min walk - 1.7 km
  • University of North Carolina - 4 min drive - 3.3 km
  • Duke University Hospital - 12 min drive - 16.3 km
  • Duke University - 12 min drive - 14.0 km
  • North Carolina State University - 23 min drive - 41.5 km

Getting around

  • Durham Station - 18 min drive
  • Raleigh-Durham International Airport (RDU) - 23 min drive

Restaurants

  • ‪COOK OUT-NC - ‬15 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Wendy's - ‬15 min walk
  • ‪Mr Tokyo Japanese Restaurant - ‬6 min walk
  • ‪Circle K - ‬8 min walk

About this property

Tru by Hilton Chapel Hill

Hotel in Chapel Hill with free breakfast and a 24-hour fitness center
Tru by Hilton Chapel Hill offers 98 accommodations with hair dryers and irons/ironing boards. 55-inch LCD televisions come with premium satellite channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Stay in one of 98 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have hair dryers and toothbrushes and toothpaste. Conveniences include desks and irons/ironing boards, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a television in a common area.
A complimentary buffet breakfast is served daily.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Guests are offered a complimentary buffet breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 6 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool (guest access)
  • TV in common areas

Family friendly

  • Access to nearby outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Built in 2021
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Self parking fee: USD 6.00 per day
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru by Hilton Chapel Hill Hotel
Tru by Hilton Chapel Hill CHAPEL HILL
Tru by Hilton Chapel Hill Hotel CHAPEL HILL

Tru by Hilton Chapel Hill Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 472 out of 684 reviews
Rating 8 - Good. 123 out of 684 reviews
Rating 6 - Okay. 44 out of 684 reviews
Rating 4 - Poor. 25 out of 684 reviews
Rating 2 - Terrible. 20 out of 684 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Debra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I spent way too much time trying to pay for the new parking fee. The process was difficult. The staff didn’t really know how to handle but really seemed to try. I am still trying to figure out my invoice and pending charges to my credit card. I strongly object to a parking charge to begin with. If that is necessary it should be added to the price of the room. I chose this hotel because online it said parking was free. Our room was clean and sufficient. Only hot water was available in the sink. Very hot water. The bath towels rolled up on the shelf under the sink, never used by us were damp. I notified front desk by text and we had good towels within 15 minutes. Shower was great. Loved having fresh coffee in the lobby. Not sure I will return. Paid just over $169 for king room. Still not sure my invoice is correct due to the parking charge problem. Keeping an eye on the pending charge before calling. Awful lot of trouble for one night.
Stayed 1 night in Sep 2025

10/10 Excellent

Brenda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tru ly excellent

Hotel very clean and in a convenient location near major highway, stores and restaurants. Service desk was friendly and helpful. Will definitely make this place my go to when in the area.
Stayed 1 night in Sep 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly.
Stayed 2 nights in Sep 2025

10/10 Excellent

Stephen

Stayed 1 night in Sep 2025

10/10 Excellent

Sheri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Angelica

Stayed 3 nights in Sep 2025

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Never have a. Ad visit
Stayed 1 night in Sep 2025

10/10 Excellent

Patricia S.

Stayed 1 night in Jun 2025

10/10 Excellent

Wynne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

bryce

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort

EV charging, that you cant charge at.

I chose this hotel explicitly so i could charge my car. When i arrived i found that the parking is actually not free, and requires you to register your car. That would be okay , but i came and found a hybrid parked in the ev charging spot. So i went to the hotel and asked that they have the owner move the car, and i was told that even though guests have to register their car to park that the hotel doesnt keep track of what guests plates are. They said they would have it towed, it was still there in the morning and the clerk at the fromt desk seemed unaware if my complaimt from the night prior. Cool The room... The room was super small... The bed was absolutely worn out to the point one side was lower, it felt lile sleeping on the floor, i have a bad back, i expected better. The tv only allowed you to use netflix so i had to hook my pc up to the tv The water was barely luke warm for the shower. The included breakfast was pretty abysmal comlared to a Mariott. For a 130 a night plus 7 dollars to park, i feel like i got scammed, i dont think ill ever stay at another Hilton.
Stayed 1 night in Sep 2025

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff very helpful and friendly.
Stayed 2 nights in Sep 2025

10/10 Excellent

Michael

Stayed 2 nights in Aug 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, a great stay. Room was clean and nice size. I could not believe I had to pay to park.
Stayed 1 night in Sep 2025

6/10 Okay

Abney

Travelled with family
Liked: Cleanliness, property conditions & facilities
The Parking is pay parking through an app, not the hotel and was cumbersome. The beds were very uncomfortable and two fixtures in the bathroom leaked or didnt work (sink drain). Breakfast was very mediocre.
Stayed 1 night in Sep 2025

10/10 Excellent

Neli

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel - new, clean, convenient!

A new, modern, cozy, and clean hotel! Awesome staff. Convenient location close to UNC and Duke (we were on a college visits trip). Great breakfast. Free coffee/tea/hot chocolate. The only nuisance was the loud AC unit in our room, which is an issue if you're a light sleeper like myself.
Stayed 1 night in Aug 2025

8/10 Good

Cara

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean, the property in good condition and amenities were fine. The sheets could use an upgrade.
Stayed 1 night in Aug 2025

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Gina

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk was very nice. Actually most of the staff the staff I encountered was great. However, on several occasions the staff was out in front/side of the main entrance smoking which made it unavoidable to exit or enter the hotel without encountering smoke. I’m asthmatic snd smoke triggers an attack. If they could take the smoking to the back of the property, or an area that is nowhere near the main entrance, this would be ideal. Aside from that, they get 5 stars.
Stayed 2 nights in Aug 2025

10/10 Excellent

Reynaldo

Stayed 7 nights in Aug 2025

10/10 Excellent

Christopher

Stayed 3 nights in Aug 2025

8/10 Good

Stephen

Liked: Cleanliness
Very clean, easy to get to. No in room coffee
Stayed 1 night in Aug 2025

8/10 Good

Binod

Stayed 3 nights in Aug 2025

10/10 Excellent

Ira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the TRU lobbies are fantastic, nooks if you want to be to yourself, nice sized tables for board games or food.
Stayed 4 nights in Aug 2025