All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Stayed only one night to be close to airport, staff helpful with ordering cab to airport in am, room clean.
only one complaint - didn't like that the ac wasn't turning on, staff had technician come up to check while we had to go out, which was approved to do so but upon return still no ac turn on and was reported that the technician found nothing wrong, so we had to leave window open for any airflow/ got a fan from desk but had to listen to trains all night.
Great place to stop over. No evening food - just breakfast, but great restaurant about 100m away and reasonable prices. Hotel has underground parking. Only in the green parking bays!! IBIS have duplicated the parking bay numbers to be the same as the tresident parking. Beware, as the hotel receptionist was extremely rude about this. Very clean and new everywhere. Bonkers social distancing route. Have to get reception to unlock the doors to let you out though. A great place to stay, shame about the rude staff.
We booked a family room. The double bed was comfortable. However, the sofa bed for our children was so uncomfortable that they could not sleep on it. My husband swap places with them, but he could not get any good sleep either. Seriously, it should not be allowed to have that as sleeping facilities. Fortunately it was only for one night.
The Ibis is likely the newest hotel in Rastatt. It's modern, clean, and the staff are very friendly and helpful. There is an on-site workout room, big courtyard, and the hotel is centrally located in downtown; a 5-minute walk from the train station, surrounded by restaurants, and at the far end of a large central green space that takes up several acres. It's also within walking distance to the Schlossplatz shopping mall. Breakfast is good. One downside: I find the rooms to be rather small; there is no room for chairs or places to sit other than the bed; even the desk and luggage platform are fold-down. It can be a bit cramped after a week, but housekeeping staff are efficient and the place is impeccably maintained. The value for money is good. I would recommend it for business travel (not if you're looking for a vacation experience in the Black Forest).