When you stay at Mercure Hotel Düsseldorf - Ratingen in Ratingen, you'll be near the airport, within a 15-minute drive of Messe Essen and Messe Düsseldorf. .This hotel is 10.9 mi (17.6 km) from Konigsallee and 11.1 mi (17.9 km) from Merkur Spiel-Arena.
What's nearby
PSD Bank Dome - 8 min drive - 12.4 km
Messe Essen - 9 min drive - 13.0 km
Messe Düsseldorf - 13 min drive - 16.3 km
Baldeneysee - 19 min drive - 19.6 km
Seaside Beach Baldeney - 28 min drive - 18.1 km
Getting around
Ratingen Hoesel S-Bahn - 5 min drive
Hösel S-Bahn - 5 min drive
Düsseldorf Intl. Airport (DUS) - 9 min drive
Restaurants
McDonald's - 1 min walk
Schlüssel zum Meck Inh. Amelung Stephan Restaurant - 5 min drive
Zur Grenze - 3 min drive
Höseler Caféhaus - 4 min drive
Casa Vecchia UG - 5 min drive
About this property
Mercure Hotel Düsseldorf - Ratingen
Hotel in Ratingen with a 24-hour business center and a 24-hour front desk
Mercure Hotel Düsseldorf - Ratingen offers 118 accommodations with coffee/tea makers and hair dryers. 26-inch LCD televisions come with satellite channels. Bathrooms include showers and complimentary toiletries.
This Ratingen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 118 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this hotel include a fireplace in the lobby, tour/ticket assistance, and barbecue grills.
Satisfy your appetite for lunch or dinner at Junkers, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Junkers - This restaurant specializes in international cuisine and serves lunch and dinner.
Junkers - This bar serves light fare only. Open 24 hours.
Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: EUR 21 per person
1 restaurant
1 bar
Room service available
Restaurants on site
Junkers
Junkers
Family friendly
Laundry facilities
Rollaway/extra beds (surcharge)
Soundproofed rooms
Conveniences
Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Library
Vending machine
Guest services
24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Business services
24-hour business centre
Computer station
Conference space
Meeting rooms
Outdoors
BBQ grill(s)
Garden
Terrace
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible (may have limits)
More
At least 80% of lighting from LEDs
Biodegradable coffee stirrers
Biodegradable drinking straws
Fireplace in reception
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drinks bottles
No plastic water bottles
Reusable cups only
Reusable tableware only
Smoke-free property
TV in lobby
Room amenities
Bedroom
Bed sheets
Heating
Hypo-allergenic bedding
Rollaway/extra beds (surcharge)
Bathroom
Eco-friendly toiletries
Hairdryer
Private bathroom
Shower
Towels
Entertainment
26-inch LCD TV
Satellite channels
Food and drink
Coffee/tea maker
Electric kettle
More
Desk
Eco-friendly cleaning products provided
LED light bulbs
Phone
Soundproofing
Water-efficient showers only
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of EUR 10 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
2 total pets
Children and extra beds
Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available
Cribs (infant beds) are not available
Payment types
Important information
Optional extras
Fee for buffet breakfast: approximately EUR 21 per person
Airport shuttle fee: EUR 25 per room
Pet fee: EUR 10 per pet (varies based on length of stay)
Service animals are exempt from fees
Rollaway beds are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Only registered guests are allowed in the guestrooms
National rating
Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.
Property is also known as
Düsseldorf Mercure Hotel
Düsseldorf Ratingen
Mercure Düsseldorf Ratingen
Mercure Hotel Düsseldorf Ratingen
Mercure Hotel Ratingen
Mercure Hotel Ratingen Düsseldorf
Ratingen Düsseldorf
Ratingen Mercure Hotel
Mercure Hotel Düsseldorf
Mercure Dusseldorf Ratingen
Mercure Hotel Düsseldorf - Ratingen Hotel
Mercure Hotel Düsseldorf - Ratingen Ratingen
Mercure Hotel Düsseldorf - Ratingen Hotel Ratingen
Mercure Hotel Düsseldorf - Ratingen Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Was there with my son and the staff was very controlling of everything. We felt very inconvenient and got the feeling that every time they will comparing us with asylum seeker. We will never book this hotel again!!!
Good hotel. Super friendly staff. McDonald's restaurant 2 mins away which is a binus, as nothing else to grab a bite to eat. Small restaurant just outside, but Limited opening hours. Definitely out the way, 30-40 euros to airport by taxi. Train station 40 minute walk, but bus service from sration on at the moment. Not the hotels fault of course. Not convenient to get too after journey, but well priced.
Check in was slow, and receptionist could not find booking despite providing hotels.com itinerary number. Hotel restaurant was shut for the three days of our stay claiming the chef was off work however the bar was also shut for the duration of the stay, unacceptable.
Hotel with no Hot water and not safe parking space
I booked the Mercure Hotel with the expectation to spend a three days week-end in a confortable and relaxing atmosphere. I was participating to the ironman triathlon in Duisburg, and I wanted to avoid any stress by staying in a Mercure Hotel franchise. The result was totally the opposite from my expectation. Over the three days period, no hot water was available for shower during two days !! I had to take some cold water showers in the morning !!! When I did feedback the reception about the situation, they told me that "this is not their problem, it is a technical problem". I had to complain a few minutes to get their apologize !!! it was mentionned on the Hotel notice car parking where available. It was simply a lie, only few park places where avaible (<20). I had to park my car in a industrial area street in a zone where parking was somehow tolerated but totaly unsecure. A lot of Hotel residents were also in the same situation. The reception desk managers where absolutely unfriendly, showing no empathy and showing no respect for the customer. I was expecting at least at bit of fake empathy about the hot water problem but no miracle happened. Staying at the Mercure Hotel Düsseldorf - Ratingen was unpleasant and I do not recommend anybody to stay there. It should be mentionned in their introduction that hot water is not available everyday, and that you can park your car but not at the Hotel.
Booked at last minute with super helpful reception - great to arrive after a x12 hour delay on the Eurotunnel with a warm welcome. Perfect stayover on our way to Czech Republic.
Had a good stay at this hotel.
Pros: Clean, good size room, friendly staff, free internet, ample parking, McDonald and a good German restaurant across the street.
Cons: No in room refrigerator/mini bar. Must have a car to get around.
Everything was excellent, the staff was so polite and courteous and helpful. I really enjoyed my visit.
Verified traveller
Stayed 1 night in Nov 2019
8/10 Good
Sylvie or Kenneth
24 Oct 2019
Liked: Cleanliness, staff & service, room comfort
Good compromise of comfort, price and convenience
Check-in was seamless and the room comfortable, though not outstanding. Just a pretty good hotel room. Breakfast was very good. A hot and cold buffet with plenty to chose from. Restaurant on site. You park on the streets around the hotel once the relatively small parking is full. It was not a problem. I found a spot just 100 yards from the entrance. The immediate area is not particularly attractive, but the fact that Dusseldorf airport is just a few miles away is nice. For the price, it's actually a good deal. Hotels near Dusseldorf and/or the airport are insanely expensive. I was relieved to find this Mercure at an acceptable price...