2/10 Terrible
Romulo
13 Dec 2024
Disliked: Cleanliness, staff & service, property conditions & facilities
The service delivered is not what was purchased.
Our experience left a lot to be desired, more details below:
1. The double bed is an arrangement and not a real double bed. As a result, I woke up with a lot of lower back pain because the bed split in half during the night and I slept in an uncomfortable position, causing pain in my spine.
2. The curtain on the bedroom window is very worn and looks dirty.
3. The bedroom door does not close smoothly and always scratches when opening and closing.
4. It offers a minibar it works, but the drink options are very limited.
5. The hair dryer has not worked for years, as far as we were able to find out. So they offer a hairdryer for use for a maximum of 30 minutes that needs to be picked up at the hotel reception.
6. they offer car parking service for a daily fee, but we always need to call someone else to open its door to get in/out of the park. For late night arrives this puts us at a security risk situation as we need to wait outside for someone to open parking door.
Next time I'll look for other options and we do not recommend this business.
Romulo
Stayed 6 nights in Dec 2024