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Hilton Garden Inn Cleveland/Twinsburg

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn Cleveland/Twinsburg

Indoor pool
Reception
Exterior
In-room safe, desk, laptop workspace, iron/ironing board
Reception

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Room service
  • Pool
  • Pet-friendly
  • Breakfast available
  • Gym

Explore the area

Map
8971 Wilcox Dr, Twinsburg, OH, 44087
  • Cleveland Clinic - Family Health and Surgery Center Twinsburg
    3 min drive
  • Donatos Pizza
    1 min walk
  • Warrensville Station (Blue Line)
    17 min drive
  • Akron, OH (CAK-Akron-Canton)
    40 min drive

Room options

View all photos for One King Bed, Non-Smoking

In-room safe, desk, laptop workspace, iron/ironing board

One King Bed, Non-Smoking

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Drinks & Snacks)

32-inch LCD TV with cable channels, TV, MP3 dock

Room, 1 King Bed (Drinks & Snacks)

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Accessible

In-room safe, desk, laptop workspace, iron/ironing board

Room, Accessible

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Drinks & Snacks)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds (Drinks & Snacks)

  • 23 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for One King Bed, Accessible

In-room safe, desk, laptop workspace, iron/ironing board

One King Bed, Accessible

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Suite, One King Bed, Non-Smoking

One Bedroom Suite, One King Bed, Non-Smoking

One Bedroom Suite, One King Bed, Non-Smoking

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for One King Bed, Non-Smoking, with Jetted Tub

One King Bed, Non-Smoking, with Jetted Tub

One King Bed, Non-Smoking, with Jetted Tub

  • 23 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Two Double Beds, Non-Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Two Double Beds, Non-Smoking

  • 23 sq m
  • Sleeps 5
  • 2 Double Beds

Similar properties

Exterior

Comfort Suites Twinsburg

Pool
Breakfast included
Pet-friendly
Parking included
3.9 out of 5, Good, (684)
The price is AU$170
for 1 night
includes taxes & fees
6 Jan - 7 Jan
Comfort Suites Twinsburg

About the area

Twinsburg

With a stay at Hilton Garden Inn Cleveland/Twinsburg in Twinsburg, you'll be within a 15-minute drive of MGM Northfield Park and Cuyahoga Valley National Park. .This hotel is 1.5 mi (2.3 km) from Cleveland Clinic - Family Health and Surgery Center Twinsburg and 1.6 mi (2.6 km) from Windmill Golf Center.

What's nearby

  • Cleveland Clinic - Family Health and Surgery Center Twinsburg - 3 min drive
  • MGM Northfield Park - 12 min drive
  • Cuyahoga Valley National Park - 13 min drive
  • Brandywine Ski Resort - 16 min drive
  • Blossom Music Center - 27 min drive

Getting around

  • Cleveland Station - 30 min drive
  • Akron-Canton Airport (CAK) - 40 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪Panera Bread - ‬19 min walk
  • ‪Dairy Queen - ‬3 min drive
  • ‪Starbucks - ‬17 min walk
  • ‪Cracker Barrel - ‬3 min walk

About this property

Hilton Garden Inn Cleveland/Twinsburg

Hotel in Twinsburg with a fitness center and a 24-hour front desk
Hilton Garden Inn Cleveland/Twinsburg offers 142 accommodations with MP3 docking stations and safes. 32-inch LCD televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 142 guestrooms featuring refrigerators and MP3 docking stations. Wired and wireless internet access is complimentary, while 32-inch LCD televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Don't miss out on recreational opportunities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and a ballroom.
Satisfy your appetite for dinner at Blue Canyon Kitchen, a restaurant which specializes in seafood, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM.
Blue Canyon Kitchen - This restaurant specializes in seafood and serves dinner only.
Garden Bar and Grille - This restaurant specializes in American cuisine and serves breakfast and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:30 AM–10:30 AM on weekends: USD 12.95 for adults and USD 7.95 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Blue Canyon Kitchen
  • Garden Bar and Grille

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Fridge

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Phone accessibility kit
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels
  • MP3 dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 12.95 for adults and USD 7.95 for children
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash

We should mention

Pool access available from 9:00 AM to 5:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Cleveland/Twinsburg
Hilton Garden Inn Cleveland/Twinsburg Hotel
Hilton Garden Inn Cleveland/Twinsburg Hotel Twinsburg
Hilton Garden Inn Cleveland/Twinsburg Twinsburg
Hilton Garden Inn Cleveland/Twinsburg Ohio
Hilton Garden Inn Twinsburg
Hilton Twinsburg
Twinsburg Hilton
Hilton Cleveland Twinsburg
Hilton Garden Inn Cleveland/Twinsburg Hotel
Hilton Garden Inn Cleveland/Twinsburg Twinsburg
Hilton Garden Inn Cleveland/Twinsburg Hotel Twinsburg

Hilton Garden Inn Cleveland/Twinsburg Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 394 out of 671 reviews" "
Rating 8 - Good. 193 out of 671 reviews" "
Rating 6 - Okay. 51 out of 671 reviews" "
Rating 4 - Poor. 21 out of 671 reviews" "
Rating 2 - Terrible. 12 out of 671 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ben

Stayed 1 night in Aug 2024

8/10 Good

Laura

Liked: Cleanliness, staff & service
The drain in the shower didn't drain very well. How gross. Whitish spots on the desk chair and comfortable chair... More sugar for coffee! Where is the Bible? No information on food or shopping in the area.
Stayed 1 night in Sep 2024

10/10 Excellent

Georgette

Stayed 2 nights in Jun 2024

6/10 Okay

Melissa

Business traveller
Liked: Staff & service, amenities
Disliked: Cleanliness
Had to switch rooms twice because of cleanliness issues. Third still had an issue but was treated like a pest after already switching twice so didn’t bother. Breakfast was great, wonderful staff member on the floor and friendly chef. Cleanliness not up to par for a HGI.
Stayed 1 night in Jun 2024

6/10 Okay

Darrolle

Travelled with family
Liked: Staff & service
Stayed 4 nights in Aug 2024

4/10 Poor

Ethan

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities
The room was disgusting behind the furniture. Overpriced at 250$ for the experience
Stayed 1 night in Aug 2024

10/10 Excellent

Carolyn M, Dallas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great place to stay. Nice restaurants in walking distance. Staff is always pleasant
Stayed 3 nights in Aug 2024

10/10 Excellent

Julie

Stayed 1 night in Aug 2024

10/10 Excellent

Lashunda

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
It was very pleasant to stay there for the twin festival. I love the complimentary breakfast
Stayed 3 nights in Aug 2024

10/10 Excellent

Kenneth

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area, good hotel, great staff
Stayed 5 nights in Jul 2024

10/10 Excellent

Peggy

Stayed 2 nights in Aug 2024

10/10 Excellent

Janet

Stayed 2 nights in Aug 2024

10/10 Excellent

LUIS

Stayed 2 nights in Aug 2024

6/10 Okay

Judith

Liked: Cleanliness, staff & service
Shocked at the quality of the pillows at this Hilton. They ALL need to be replaces years ago. Usually love Hiltons. Not this one
Stayed 2 nights in Jul 2024

8/10 Good

justin

Stayed 2 nights in Apr 2024

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet. Great staff
Stayed 1 night in Jul 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff. Clean rooms. Close to highways and restaurants/shopping.
Stayed 3 nights in Jul 2024

8/10 Good

Verified traveller

Liked: Staff & service
Room 101 was noisy with pool equipment running nonstop or whatever it was. We did not ask for a room change as we were only there for 2 nights. We asked for room cleaning at checkin and it was never performed. Surprised to know breakfast was not included and was extra even though we are HH members, just not Gold. Not very Uber friendly area as it takes 20-60 mins to get one there. Not a hotel issue just an fyi.
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff was friendly and helpful. Room was clean and tidy. Bed could've been a little more comfortable. Disappointed the pool wasn't heated and that the hottub was cemented over.
Stayed 2 nights in Jul 2024

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel. Great for groups to gather in lobby or outside on patio. The convenience center was helpful
Stayed 2 nights in Jul 2024

4/10 Poor

Laura

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities
None of the lights in our room turned on. The wallpaper in the bathroom was spattered with something brown. The rooms were not ready when we arrived, which was after the check in time.
Stayed 1 night in Jul 2024

10/10 Excellent

Mary

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
It was efficient
Stayed 2 nights in Jul 2024

4/10 Poor

Lu Ann

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor food limited housekeeping & out of date,
This location is very outdated. We are a Hilton members and the room was next to housekeeper room hearing noises as early as 5 am. The breakfast I paid for with the room in advance for two days. Two servers and was forced to eat buffet, not very good. Or we had to wait for 8 people ahead of to order breakfast at 9 am. Did not use after paying for it Sunday, because it was not good and most things empty. We were woken the 2nd day early so we checked out. The worst part of the stay, no housekeeping for towels or emptying the trash. Would not recommend and way way overpriced.
Stayed 2 nights in Jul 2024

8/10 Good

Harry

Disappointed the Pool was out of order. Breakfast buffet was nice but over priced.
Stayed 2 nights in Jul 2024

8/10 Good

Erick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024