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Mama Shelter Rennes

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mama Shelter Rennes

Indoor pool, open 8:00 AM to 8:00 PM, pool loungers
Restaurant
Reception
Indoor pool, open 8:00 AM to 8:00 PM, pool loungers
Interior detail

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • Bar
    Bar
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping

Explore the area

Map
3 Place de la Trinite, Rennes, FRANCE, 35200
  • Rennes Cathedral
    1 min walk
  • Place des Lices
    1 min walk
  • Le Couvent des Jacobins
    5 min walk
  • Rennes (RNS-Saint-Jacques)
    18 min drive

Room options

View all photos for Room, 1 Double Bed

Room, 1 Double Bed

Room, 1 Double Bed

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Double Bed

In-room safe, individually decorated, individually furnished

Room, 1 Double Bed

  • 37 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Twin Room, 2 Single Beds

Twin Room, 2 Single Beds

Twin Room, 2 Single Beds

  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Double Bed, Accessible

In-room safe, individually decorated, individually furnished

Room, 1 Double Bed, Accessible

  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior
Balthazar Hôtel & Spa Rennes - MGallery Hotel Collection
Hot tub
Spa
Pet-friendly
Free WiFi
4.8 out of 5, Exceptional, (422)
The price is AU$429
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Balthazar Hôtel & Spa Rennes - MGallery Hotel Collection

About the area

Rennes

With a stay at Mama Shelter Rennes in Rennes (Rennes Centre), you'll be steps from Rennes Cathedral and Place des Lices. .This spa hotel is 0.3 mi (0.4 km) from Le Couvent des Jacobins and 0.3 mi (0.5 km) from Rennes Opera House.

What's nearby

  • Rennes Cathedral - 1 min walk - 0.2 km
  • Le Couvent des Jacobins - 5 min walk - 0.5 km
  • Le Liberte - 13 min walk - 1.1 km
  • Centre Hospitalier Universitaire de Rennes - 19 min walk - 1.6 km
  • Place de la Gare - 20 min walk - 1.7 km

Getting around

  • Sainte Anne Station - 5 min walk
  • Pontchaillou Station - 17 min walk
  • Rennes (RNS-Saint-Jacques) - 18 min drive

Restaurants

  • ‪Fox and Friends Pub - ‬1 min walk
  • ‪Delirium café - ‬2 min walk
  • ‪Poney Club - ‬2 min walk
  • ‪Le Scoop - ‬3 min walk
  • ‪La Crêperie Rennaise - ‬3 min walk

About this property

Mama Shelter Rennes

Rennes hotel in Rennes Centre with 3 restaurants and a full-service spa
Mama Shelter Rennes offers 119 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Each accommodation is individually furnished and decorated. 43-inch LCD televisions come with satellite channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include offices, desk chairs, and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 3 years old are not allowed in the spa.

Stay in one of 119 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and complimentary bottled water.
Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, including an indoor pool and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and shopping on site.
Satisfy your appetite at one of the hotel's 3 restaurants. Relax with a refreshing drink at one of the 4 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Mama Shelter Rennes has 3 restaurants on site.

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: EUR 21 for adults and EUR 10 for children
  • 3 restaurants
  • 4 bars/lounges
  • Coffee/tea in a common area

Things to do

  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Pool sunloungers

Spa

  • Massages
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 43-inch LCD TV
  • Satellite channels

Food and drink

  • Free bottled water

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk chair
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • LED light bulbs
  • Office
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 50 per accommodation, per night
  • A tax is imposed by the city: EUR 1.98 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 21 for adults and EUR 10 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Access to the swimming pool is available by reservation only. Guests are required to reserve a time slot at the front desk at check-in. Access is available on a first-come, first-served basis.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 3 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mama Shelter Rennes Hotel
Mama Shelter Rennes RENNES
Mama Shelter Rennes Hotel RENNES

Mama Shelter Rennes Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 143 out of 209 reviews" "
Rating 8 - Good. 40 out of 209 reviews" "
Rating 6 - Okay. 13 out of 209 reviews" "
Rating 4 - Poor. 9 out of 209 reviews" "
Rating 2 - Terrible. 4 out of 209 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Stuart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment you arrive Mama Shelter has a pulse in the heart of old Rennes. If you have time check out the spa & remember to book beforehand. It's great and the restaurant / rooftop bar is a must.
Stayed 2 nights in Aug 2024

10/10 Excellent

A R

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Madeline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not what I signed up for…but that’s life!
I was really looking forward to my stay at Mama Shelter particularly for the amenities…which seem to champion eco friendliness over the comfort of the clientele. There is no hair conditioner (even upon request), which is not only a first in my Mama Shelter experiences but I find unacceptable for a 4 star hotel. The wonderful overhead shower heads lacked pressure because of a necessity to clean the calcification after a year and a half of operation… to the point where I actually would have done it myself if I was staying for more than a night. The staff was lovely, following their orders but all issues were simple met with “that’s our culture at Mama Shelter” which, from my experience, is not entirely true so felt like a bit of a cop out. The cocktail on the rooftop was definitely the highlight. I had to send my steak back to be cooked a little (ordered at rare/medium rare it came out still breathing and poorly presented). The staff though were very kind and accommodating to the best of their abilities! I appreciated their efforts to rectify my complaint with a late check out as well as rescheduling my hour in the spa, because apparently at this spa/pool they allow children to run free so it’s not the relaxing environment it could be. The breakfast definitely compensated for the above hiccups and the kindness of the staff of course who was just doing their job as best they could. Although I don’t know if I will stay at Mama Shelter again if this is their new “culture”.
Stayed 1 night in Aug 2024

10/10 Excellent

Berenice, Minneapolis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff, comfortable and quiet rooms, great coffee at breakfast. Would absolutely book here again.
Stayed 1 night in Aug 2024

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Tobias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Bianca White

Stayed 1 night in Jun 2024

10/10 Excellent

Alec

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique!
Stayed 2 nights in Jun 2024

10/10 Excellent

Alec

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique!
Stayed 3 nights in Jun 2024

10/10 Excellent

Dong

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Apr 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel - would stay again
Great hotel. Lots of amenities such as restaurants, bars, pool, gym and karaoke. Lovely well decorated, clean rooms with comfortable beds. Great safe and central location. Only minor negative (not worth any stars as you can read the reviews and prepare in advance) is not providing toiletries in the name of being eco friendly - however I think this worsens the environmental impact as visitors probably end up buying individual items and throwing them when you could have a refillable dispenser. Also a bit contradictory as they give you body cream? Just worth a mention for the hotel to pick up - but as I say it was a lovely, modern, comfortable, high quality and reasonably priced hotel which I would definitely stay at again.
Stayed 2 nights in Apr 2024

10/10 Excellent

Elena

Liked: Cleanliness, property conditions & facilities, room comfort
Highly Recommend
Beautiful hotel, perfectly located for exploring Rennes. Comfortable room and bed, lovely pool and great restaurant.
Stayed 3 nights in Mar 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
City Center location
Stayed 3 nights in Dec 2023

8/10 Good

CHarles

Liked: Cleanliness, property conditions & facilities
where is Mama?
Mama left the house, leaving the children in charge. I adored the energy and enthusiasm of the staff but they were so young that at multiple time I received an awful client service (I had to interrupt the waitress while what sapping at the bar after waiting for 20 min, one of a few more example)
Stayed 2 nights in Dec 2023

10/10 Excellent

Pauline

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

2/10 Terrible

wei min

Travelled with family, Travelled with group
Disliked: Amenities, property conditions & facilities
Is worst stay we had experienced as seasonal traveller for biz and leisure. The hotel does not provide basic amenities which you should have even from 1-2 stars hotel. We seriously wonder how this hotel is rated as 4 star and charged the rate they do when they provided worse services and amenities for hotel guests. Hotel charge guest on tooth brush and toothpaste and charge on slippers. Worst above all, no water kettle in the room as it was claimed only for executive room guests.. so any hot water needs get yourself from the bar. Again, a good excuse to charge you for coffee since none hot water nor coffee provided in room. And instead of proper hair shampoo n conditioner, one tiny soap is provided for body wash and hair wash!! The breakfast is crap, we staying 5 nights and everyday same food no a single change. Unlike most of true 3-4 star hotels, there some effort made to change menu for bf for some. There also list of safety hazards, when took hot water downstairs, they let you carry super hot water in a tin pot which can burn ur hand in 30 sec w hot water inside. Bf Restaurant has low hanging light just hit ur head every time u sit n stand up… I do want to say the staff is relatively responsive but unfortunately all the poor policy mama shelter decided for their guests on amenities show little care for customer just all about making money and profit. It left super bad taste not just to us but all friends staying the same hotel with us. We will ban this chain n brand
Stayed 4 nights in Nov 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend to anyone staying in Rennes
Stayed 5 nights in Oct 2023

8/10 Good

Tina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Interesting decor, well equipped good sized rooms and great central location. The roof top restaurant food quality benefit from improvement.
Stayed 2 nights in Oct 2023

10/10 Excellent

Lockey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most beautiful people work at this hotel, beautiful both inside and out. I felt truly cared for and safe and even loved. The hotel was top notch and classy without being unfriendly or snobby, the interior decor of the room was beyond gorgeous. The entire experience of staying at Mama Shelter brought me joy. I highly recommend it.
Stayed 18 nights in Aug 2023

10/10 Excellent

CHARLTON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful property
Stayed 2 nights in Aug 2023

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities
Very quiet and safe. The pool are spa was super clean and the pool temperature was perfect. Comfortable bed and a/c climate control was superb.
Stayed 10 nights in Aug 2023

10/10 Excellent

Olivier

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super accueil
Accueil très sympathique et efficace Chambres très comfortable - decors original et location très centrale. Belle vue du restaurant.
Stayed 1 night in Aug 2023

10/10 Excellent

Olga, brooklyn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great please very high end for the area, very good location basically in the middle of everything, cab will drop you off in the public parking lot 10 meters for the main entrance, security at the doors in the evening huge court yard with out door seating, secret bar open late. All access to the floors is by room card only so nice and safe. Pool is by reservation only so make it at time of check in it’s very nice and clean so is the sauna. Rooftop restaurant is also very cool DJ and blah blah blah very trendy. If you have small kids make sure to put the child lock on the tv as all the movies are free including some the kids shouldn’t be watching. We went with 2 kids (pre teen and teen) they enjoyed. Also by the check in desk there are some items for sale for adults so just keep to you left when you walk to the elevators, 50 euro a night deposit ***, no shampoo provided no nose napkins soap was there this not an issue there is a mini mart 2 min away or take some with you. Every Saturday huge massive farmers market basically at the entrance to the hotel absolutely amazing, raw seafood, fruits veggies and so much more. At the other end cooked foods cold cuts and breads, baked goods
Stayed 3 nights in Jul 2023

10/10 Excellent

Gilles

Liked: Property conditions & facilities
Stayed 1 night in Aug 2024