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Hotel Astor

3.0 star property

Photo gallery for Hotel Astor

Front of property
Standard Single Room
Property grounds
Front of property
Terrace/patio

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Air conditioning
  • 24/7 front desk
  • Room service
  • Breakfast included

Explore the area

Map
5ta. Calle 4-60 Zona 1, Retalhuleu
  • San Antonio de Padua Church
    ‪1 min walk‬
  • Dino Park
    ‪8 min drive‬
  • Xocomil Waterpark
    ‪12 min drive‬
  • Retalhuleu (RER)
    ‪4 min drive‬

Room options

View all photos for Standard Quadruple Room

Standard Quadruple Room

Standard Quadruple Room

  • Sleeps 4
  • 4 Twin Beds

View all photos for Standard Double Room

Desk, rollaway beds, bed sheets

Standard Double Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

  • Sleeps 1
  • 1 Double Bed

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About the area

Retalhuleu

A stay at Hotel Astor places you in the heart of Retalhuleu, steps from San Antonio de Padua Church and 3 minutes by foot from Museum of Archeology and Ethnology. .This hotel is 0.1 mi (0.2 km) from Museo de Arqueología y Etnología and 5.6 mi (9 km) from Dino Park.

What's nearby

  • San Antonio de Padua Church - 1 min walk - 0.1 km
  • Museum of Archeology and Ethnology - 3 min walk - 0.3 km
  • Dino Park - 8 min drive - 9.1 km
  • Xetulul Theme Park - 12 min drive - 11.8 km
  • Xocomil Waterpark - 12 min drive - 11.9 km

Getting around

  • Retalhuleu (RER) - 4 min drive

Restaurants

  • ‪Papa John’s - ‬14 min walk
  • ‪Carnitas Rosy Retalhuleu - ‬10 min walk
  • ‪Burguer King Retalhuleu - ‬6 min drive
  • ‪Tacobell La Trinidad - ‬12 min walk
  • ‪Café Barista - ‬12 min walk

About this property

Hotel Astor

Hotel in Retalhuleu with free breakfast and a 24-hour front desk
Hotel Astor offers 20 air-conditioned accommodations with complimentary bottled water and complimentary toiletries. 24-inch flat-screen televisions come with cable channels. Bathrooms include showers. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 20 air-conditioned rooms featuring flat-screen televisions. Cable television is provided for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include desks and complimentary bottled water, and housekeeping is provided daily.
Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional amenities at this hotel include complimentary wireless internet access, tour/ticket assistance, and complimentary use of a nearby fitness facility.
Enjoy Regional cuisine at Los Bodegones, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). A complimentary full breakfast is served daily from 7 AM to 10 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. This hotel has 6 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
A complimentary full breakfast is served each morning between 7 AM and 10 AM.
Los Bodegones - This restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free full breakfast available daily 7 AM to 10 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Los Bodegones

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 6 meeting rooms

Outdoors

  • Garden

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Desk

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 8 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for USD 20.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Airport shuttle fee: USD 10 per person (roundtrip)
  • Airport shuttle fee per child: USD 10 (roundtrip), (from 5 to 18 years old)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a first aid kit

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

HOTEL ASTOR Retalhuleu
ASTOR Retalhuleu
HOTEL ASTOR Hotel
HOTEL ASTOR Retalhuleu
HOTEL ASTOR Hotel Retalhuleu

Hotel Astor Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 4 out of 16 reviews
Rating 8 - Good. 7 out of 16 reviews
Rating 6 - Okay. 2 out of 16 reviews
Rating 4 - Poor. 0 out of 16 reviews
Rating 2 - Terrible. 3 out of 16 reviews

8.0/10

Cleanliness

7.0/10

Staff & service

8.0/10

Amenities

6.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kerem Susana

Stayed 1 night in Jun 2024

6/10 Okay

Andrew

Liked: Cleanliness
Stayed 1 night in Jun 2024

10/10 Excellent

eduardo, Calhoun

Liked: Amenities
Buena atención
Stayed 2 nights in May 2024

6/10 Okay

Kevin

Travelled with family
Liked: Cleanliness
El hotel es bonito, accesible, céntrico, limpio en cuanto a las habitaciones y el personal es amable. El único problema (para mí) es que las habitaciones no filtran muy bien el sonido y desde las 6-7am comienzan los ruidos del personal y del proceso de construcción que tienen dentro del hotel.
Stayed 1 night in Jul 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
The people was very kínd and the location for out visit was great.
Stayed 2 nights in Feb 2019

8/10 Good

rigoberto

Liked: Cleanliness, staff & service, property conditions & facilities

Business trip Hotel

Very good location, very clean hotel, the foods is ok but should improve the menu, just a handful of options available, showers are very bad, water is cold and hot with out control.
Stayed 2 nights in Jan 2019

10/10 Excellent

Carlos, Washington, DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel to stay

Very nice hotel, I would def stay here if I come back again.
Stayed 5 nights in Oct 2017

8/10 Good

TETZE, MARYLAND U.S.A.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

NICE HOTEL

VERY CLEAN AND EXCELLENT CUSTOMER SERVICE. FOOD WAS GREAT.
Stayed 1 night in Aug 2017

2/10 Terrible

Mehdi, Montréal

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

On the verge of scam.

So after 6 hours of driving (2 hours in terrible traffic) I get to the most expensive hotel we had booked in our trip and expect to relax in the pool and have a nice cold beer. I get to the counter and the gentleman looks at his piece of paper (not computer) and tells me they are overbooked and he needs to send me to his sister hotel. I garner all my Spanish skills to explain to him that I have booked this hotel, I have got a confirmation from this hotel and that I was going to stay at this hotel. He argues a bit and bit and then starts typing on his computer. After almost 30 minutes of him not communicating anything to me, he just shows up with the VERY nice manager who apologizes and tells me we are getting a room. Great ! Hotel has redeemed itself... Nope. We get set up in the room and enjoy a very decent meal at the hotel restaurant. go up to the room, relax and go to sleep. This is where it all goes to heck,,, They have put us (a family with a 2 year old) in the room right over the bar. So first night gets quite loud but everything calms down around 10:00 pm. So we think no big deal. The following night was INSANELY loud; music blasting, people screaming until at least 12:30 am. I took videos just to prove how insane it was.Our kid kept getting woken up every half hour. TL;DR: 1) We got a good price on a room, hotel tried sending us elsewhere. 2) They put a family with a 2 yr old in the room right over their bar with blasting music until well after midnight.
Stayed 2 nights in Aug 2017

2/10 Terrible

Justiniano

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Sonia

Travelled with family and small children
Tardan mucho en la cocina El personal es excelente siempre trataron de que todo estuviera bien
Stayed 1 night in Jul 2023

8/10 Good

Claudia

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice please the bar was amazing good service !!!
Stayed 3 nights in Jun 2023

8/10 Good

Jorge

Stayed 1 night in Jun 2023

2/10 Terrible

Wison

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

PESIMO SERVICIO

Los meseros se tardan una eternidad en atenderte, habitaciones exageradamente pequeñas, su piscina parece una pila, el check in no se diga pasas casi una hora para que te den las llaves, la ducha del baño no servía,
Stayed 1 night in Dec 2021

8/10 Good

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

10/10 Excellent

Itzam Adrián

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel limpio y muy agradable.

Muy buen servicio, nos dieron las condiciones del hotel claras y sin ningún problema. Las habitaciones eran muy bonitas, el ambiente que el hotel poseía me parecio muy adecuada, el hotel tiene una bonita fachada de la época colonial. La habitación estaba muy bien ambientada y arreglada. No me pareció como proporcionaban el wifi, fue necesario pedir la contraseña dos veces y el hecho que estuviera exclusivo para ciertas áreas no me parece que sea lo más adecuado.