A stay at Hotel Astor places you in the heart of Retalhuleu, steps from San Antonio de Padua Church and 3 minutes by foot from Museum of Archeology and Ethnology. .This hotel is 0.1 mi (0.2 km) from Museo de Arqueología y Etnología and 5.6 mi (9 km) from Dino Park.
What's nearby
San Antonio de Padua Church - 1 min walk - 0.1 km
Dino Park - 8 min drive - 9.1 km
Xetulul Theme Park - 12 min drive - 11.8 km
Xocomil Waterpark - 12 min drive - 11.9 km
Parque de Aventura Xejuyup - 12 min drive - 11.5 km
Getting around
Retalhuleu (RER) - 4 min drive
Restaurants
Papa John’s - 14 min walk
Carnitas Rosy Retalhuleu - 10 min walk
Burguer King Retalhuleu - 6 min drive
Tacobell La Trinidad - 12 min walk
Café Barista - 12 min walk
About this property
Hotel Astor
Hotel in Retalhuleu with free breakfast and a 24-hour front desk
Hotel Astor offers 20 air-conditioned accommodations with complimentary bottled water and complimentary toiletries. 24-inch flat-screen televisions come with cable channels. Bathrooms include showers. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 20 air-conditioned rooms featuring flat-screen televisions. Cable television is provided for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include desks and complimentary bottled water, and housekeeping is provided daily.
Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional amenities at this hotel include complimentary wireless internet access, tour/ticket assistance, and complimentary use of a nearby fitness facility.
Enjoy Regional cuisine at Los Bodegones, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). A complimentary full breakfast is served daily from 7 AM to 10 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. This hotel has 6 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
A complimentary full breakfast is served each morning between 7 AM and 10 AM.
Los Bodegones - This restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.
Languages
English, Spanish
Property amenities
Internet
Available in some public areas: Free WiFi
Parking and transport
24-hour return airport shuttle (surcharge)
Free self parking on site
Food and drink
Free full breakfast available daily 7 AM to 10 AM
A bar/lounge
A restaurant
Restaurants on site
Los Bodegones
Things to do
Outdoor pool
Family friendly
Laundry facilities
Outdoor pool
Rollaway/extra bed (surcharge)
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Business services
6 meeting rooms
Outdoors
Garden
Accessibility
No lift
Room amenities
Bedroom
Bedsheets provided
Rollaway/extra bed (surcharge)
Bathroom
Free toiletries
Private bathroom
Shower
Towels provided
Entertainment
24-inch flat-screen TV with cable channels
Food and drink
Free bottled water
Limited room service
More
Air conditioning
Ceiling fan
Desk
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 8 PM
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 1 PM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for USD 20.0 per night
Cribs (infant beds) are not available
Payment types
Important information
Optional extras
Airport shuttle fee: USD 10 per person (roundtrip)
Airport shuttle fee per child: USD 10 (roundtrip), (from 5 to 18 years old)
Rollaway bed fee: USD 20.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a first aid kit
We should mention
This property does not have elevators
No pets and no service animals are allowed at this property
Property is also known as
HOTEL ASTOR Retalhuleu
ASTOR Retalhuleu
HOTEL ASTOR Hotel
HOTEL ASTOR Retalhuleu
HOTEL ASTOR Hotel Retalhuleu
Hotel Astor Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 4 out of 16 reviews
10 - Excellent
4
Rating 8 - Good. 7 out of 16 reviews
8 - Good
7
Rating 6 - Okay. 2 out of 16 reviews
6 - Okay
2
Rating 4 - Poor. 0 out of 16 reviews
4 - Poor
0
Rating 2 - Terrible. 3 out of 16 reviews
2 - Terrible
3
8.0/10
Cleanliness
7.0/10
Staff & service
8.0/10
Amenities
6.4/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Excellent
Kerem Susana
16 June 2024
Kerem Susana
Stayed 1 night in Jun 2024
6/10 Okay
Andrew
7 June 2024
Liked: Cleanliness
Andrew
Stayed 1 night in Jun 2024
10/10 Excellent
eduardo, Calhoun
13 May 2024
Liked: Amenities
Buena atención
eduardo
Stayed 2 nights in May 2024
6/10 Okay
Kevin
Travelled with family
7 July 2023
Liked: Cleanliness
El hotel es bonito, accesible, céntrico, limpio en cuanto a las habitaciones y el personal es amable. El único problema (para mí) es que las habitaciones no filtran muy bien el sonido y desde las 6-7am comienzan los ruidos del personal y del proceso de construcción que tienen dentro del hotel.
Kevin
Stayed 1 night in Jul 2023
8/10 Good
Verified traveller
Travelled with family
19 Feb 2019
Liked: Cleanliness, staff & service
The people was very kínd and the location for out visit was great.
Very good location, very clean hotel, the foods is ok but should improve the menu, just a handful of options available, showers are very bad, water is cold and hot with out control.
So after 6 hours of driving (2 hours in terrible traffic) I get to the most expensive hotel we had booked in our trip and expect to relax in the pool and have a nice cold beer.
I get to the counter and the gentleman looks at his piece of paper (not computer) and tells me they are overbooked and he needs to send me to his sister hotel. I garner all my Spanish skills to explain to him that I have booked this hotel, I have got a confirmation from this hotel and that I was going to stay at this hotel. He argues a bit and bit and then starts typing on his computer. After almost 30 minutes of him not communicating anything to me, he just shows up with the VERY nice manager who apologizes and tells me we are getting a room. Great ! Hotel has redeemed itself... Nope.
We get set up in the room and enjoy a very decent meal at the hotel restaurant. go up to the room, relax and go to sleep. This is where it all goes to heck,,, They have put us (a family with a 2 year old) in the room right over the bar. So first night gets quite loud but everything calms down around 10:00 pm. So we think no big deal. The following night was INSANELY loud; music blasting, people screaming until at least 12:30 am. I took videos just to prove how insane it was.Our kid kept getting woken up every half hour.
TL;DR:
1) We got a good price on a room, hotel tried sending us elsewhere.
2) They put a family with a 2 yr old in the room right over their bar with blasting music until well after midnight.
Los meseros se tardan una eternidad en atenderte, habitaciones exageradamente pequeñas, su piscina parece una pila, el check in no se diga pasas casi una hora para que te den las llaves, la ducha del baño no servía,
Muy buen servicio, nos dieron las condiciones del hotel claras y sin ningún problema. Las habitaciones eran muy bonitas, el ambiente que el hotel poseía me parecio muy adecuada, el hotel tiene una bonita fachada de la época colonial. La habitación estaba muy bien ambientada y arreglada. No me pareció como proporcionaban el wifi, fue necesario pedir la contraseña dos veces y el hecho que estuviera exclusivo para ciertas áreas no me parece que sea lo más adecuado.