We stayed here for 7 nights. The first day we arrived Reykjavik at around 6am and we were not allowed to check in earlier and thus we have to wait until 3pm. When we got into the room, we find crumbs on the table, hair on the bed and garbage in both garbage cans in toilet and under the sink.
There were cookware but not any cooking utensils nor silverware provided, it was weird. But luckily I bought my own cutlery. Otherwise, I don’t know what I could do with the food and cookware only.
Apart from these, the most unacceptable thing was someone opened the door of my room with a password. Both of us were shocked. I told the people to contact customer service. And I also messaged the customer service but they ignored me. No reply. No apologize. We were lucky that we were in the room when someone opened in door. Otherwise, our things could have been gone if we were not there. We felt really bad.
I believe you can get a better place to stay nearby.