8/10 Good
jaina
Travelled with family and small children
24 Aug 2024
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
This hotel is NOT a 5 star. While on paper it might be with the facilities and amenities it has to offer, the standard is not 5*. I'll begin with cons:
1.the sunbeds are so flimsy - they flipped my husband and I off our individual ones so many times - also when we laid back, they just completely snapped back! Unsafe!
2. Pillows were too high and hard to the point I had to sleep without or sleep on a towel!
3. Cleanliness - the hotel room balcony had cockroaches. The rooms were not cleaned - I came back to my room and found my used hot drink mugs just returned to the desk for re-use! There was a previous guests hair left on the hotels toiletries bottle and wasn't cleaned at all for days until I decided to clean. The rooms are outdated and are not soundproof. If you get a room by the main large round pool you won't have quiet-ish time until the entertainment stops around 2300hrs which was hard for us with very young kids.
4. Entertainment was a bit naff- probably more suited to older/more mature guests
Pros
1. Great location - while it doesn't have a private beach, it does have designated sun beds for hotel guests on the beach right in front of it. It's a pebble beach though. Also only a 10 min walk into Rhodes town and has plenty of shops/restaurants around
2. Staff at the hotel were lovely - can't fault them at all especially Irinia
3. Good food/restaurant varieties
4. Kids club was amazing - Irine&Marisia!!
5. Could get a sunbed/pool options & space
jaina
Stayed 7 nights in Aug 2024